Recensioni su NingCui Business Hotel

Risposta dalla struttura: Thank you for sharing your detailed feedback. We sincerely apologize for the discomfort you experienced during your stay. Your comments are extremely valuable, and we take them seriously to improve the quality of our services. Here are our responses to the issues you raised:Location: We're glad to hear that you found our location convenient, with access to nearby attractions. We understand that although we're near the train station, the walk and crossing main roads can be a bit inconvenient. We'll consider ways to provide clearer directions or improve signage to make the walk easier for future guests.Noise and Room Structure: We truly regret that the noise from the floorboards and movements in the dorm rooms affected your rest. We understand that a quiet and restful environment is crucial, especially in shared spaces. We will look into improving the flooring and consider enhancing the soundproofing in the dormitory rooms. Additionally, we'll review the layout to minimize noise disturbances caused by other guests, especially for those in the lower bunks.Bathroom and Cleanliness: We're pleased to hear that you found the room clean. Maintaining cleanliness is one of our top priorities, and we will continue to ensure that the rooms and facilities are kept in good condition.Service: We appreciate your acknowledgment of our helpful service. We strive to assist our guests as best as we can, and we'll continue to train our staff to ensure they are friendly and responsive to any needs you may have during your stay.We sincerely apologize for the issues you encountered and will take the necessary steps to improve the noise control and room structure to enhance the guest experience. We hope you will give us another chance to provide a more comfortable and peaceful stay in the future. Thank you again for your feedback, and we wish you all the best!The Ningcui Hotel Team