F1 Hotel Manila BGC

The hotel was much nicer than expected with the staff being extremely friendly. The breakfast buffet was very good.

Clean room,spacious and friendly staff.

The location of this hotel is excellent, making it convenient to explore the area. However, my overall experience was quite disappointing. Cleanliness: The cleanliness was just okay, but my allergic rhinitis was triggered by the beddings, which was quite unpleasant. Service: The service was poor and seemed biased. It felt like you only received good service if you were a foreigner or a balikbayan. Additionally, the hotel staff appeared to prioritize guests driving MPVs or SUVs by giving them better parking slots, leaving those with smaller city cars like hatchbacks with less favorable options. Facility: The facilities were just okay, but the elevator was particularly subpar and unreliable. Room: The only positive aspect of my stay was the size of the room, which was impressively large. Overall, I would not recommend this hotel unless its location and room size are your top priorities.

From the sublime to the ridiculous  1. Lifts - for an attendant to see people waiting and usher in an arriving guest and close the door before others enter - poor 2. Caesar Salad - a disgrace - three lettuce leaves and some stale bread and charge 800php - when told about this a smart hotel would give a refund and apologise - in this case we will inform the chef - better to send him back to school  3. Check out - poor - I had to change my plans and informed them in advance would leave one day early and come back Sunday - result - they and trip.com kept the extra day and the. Will charge me a new charge for the next stay - ridiculous 4. Concierge - barring the incident about one of the team was excellent and deserves full praise for their attention to detail and service  In short can do a lot better for the price and as for trip.com inflexibility - you can keep the money and lose the customer - no issue won’t be booking again via you there are other sites more flexible and understand how to serve a customer better

Lobby has refreshments (juice, candies) and check-in was a breeze. Albeit a bit outdated, the room’s spacious for two people. There’s Nespresso in the room which is an added plus. If the airconditioning unit in the room’s receiving area wasn’t leaking, everything would have been perfect.

Check in was such a breeze, I barely had to wait in line on a peak day, checkout is also very fast. Only downside is that the elevators were quite long especially if you are on the lower floors. I loved the nice courteous staff they have. The service is really good. I got the 2 double beds room, very spacious indeed. We enjoyed our short stay.