Recensioni su Best Western Plus Lakeside Hotel

Risposta dalla struttura: Dear Ivica, Thank you for your wonderful feedback and for recommending our hotel! We’re delighted to hear that you enjoyed your stay, from the comfortable room and thoughtful amenities to the friendly service provided by our team. It’s great to know that our breakfast and convenient location added to your positive experience. We truly appreciate your kind words and look forward to welcoming you back in the future! Best regards, Robert Nagy Front Office Manager

Risposta dalla struttura: Dear Hobnail, Thank you for your glowing review of your recent two-week business stay with us. We're delighted to hear about your positive experience. Our complimentary parking, convenient city and industry access, and proximity to restaurants are all designed to make your stay hassle-free. We're pleased that our staff's helpfulness and English proficiency met your expectations. Clean, well-maintained rooms with functioning appliances are our priority, and we're glad you enjoyed them. Your appreciation for our restaurant and breakfast offerings is much appreciated. We're thrilled you found our setting quiet and conducive to a good night's sleep. Your recommendation means a lot, and we can't wait to welcome you back for your future business trips. Best regards, Robert Nagy Front Office Manager

Risposta dalla struttura: Dear Mr. Plamen D., Thank you for taking the time to leave a review of your recent stay with us. We sincerely appreciate your kind words and are thrilled to hear that you were satisfied with your stay during your visit. At the Best Western Plus Lakeside Hotel, we strive to provide exceptional experiences for our guests, and it brings us great joy to know that we met your expectations. Your satisfaction is our top priority, and we are grateful for the opportunity to have hosted you. We truly appreciate your positive feedback and your decision to choose our property. We look forward to welcoming you back for another outstanding stay in the future. Kind regards, Robert Nagy Front Office Manager

Risposta dalla struttura: Dear Mr. FrancoLille1966, First of all thank you for taking the time to write a review about you stay at our property. We regret to hear you were not satisfied with the curtains, however, we measured the length of it and there is a 1,5 cm gap between the bottom of the curtain and the floor. In order to have the floor cleaned and to protect the curtains from the friction - that would cause damage to the curtains - there has to be this little gap. We are very sorry this matter affected the quality of your sleep. The fan speed of the airconditioning can be adjusted individually in 3 different positions. Moreover, we are happy that you enjoyed our overall service quality and the location. Kind regards, Robert Nagy Front Office Manager

Risposta dalla struttura: Dear 365Lms, thank you very much for your review. Special thanks for highlighting all kind of services and the nice location you enjoyed. I can assure you that after the restaurant refurbishment the standard of services will be raised to an even higher level. Hope you will return soon. Regards, Robert Nagy, Front Office Manager

Risposta dalla struttura: Dear CaersR001, Thank you very much for sharing your experiences here on Tripadvisor. Your feedback really makes us proud of what we are striving to do every day. See you next time! Robert Nagy, Front Office manager

Risposta dalla struttura: Liebe Joeeberhard, vielen Dank für Ihre wunderbare Bewertung! Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und unser Hotel als sauber, modern und gut gelegen empfunden haben. Es ist schön zu hören, dass Ihnen unsere Zimmer und die ruhige Umgebung am See gefallen haben. Unser Team arbeitet stets daran, unseren Gästen den bestmöglichen Service zu bieten, und wir sind froh, dass Sie dies positiv hervorgehoben haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Viele Grüsse, Robert Nagy Front Office Manager

Risposta dalla struttura: Dear Mr. Lange, Thank you for sharing your feedback with us! We're delighted to hear that you appreciated our quiet location, ample parking, and convenient proximity to the city center. It's fantastic to know that you found our staff friendly and our rooms clean and spacious. We'll certainly take note of your comments regarding the morning coffee to ensure we continue to improve. We're thrilled that you found our buffet to be top-notch and suitable for your business trip needs. We look forward to welcoming you back on your next visit. Kind regards, Robert Nagy, Front Office Manager