Recensioni su Rydges Darling Square Apartment Hotel, an EVT Hotel

Risposta dalla struttura: Dear guest, Thank you for sharing such a detailed review! We're delighted to hear that you and your family enjoyed your stay and found the apartment spacious and well-equipped. It’s great to know you took full advantage of our central location and the nearby dining options. We appreciate your feedback about the noise and will certainly take it into consideration. We're so glad you had a great experience overall, and we look forward to welcoming you and your family back in the future! Warm regards, Alessa Duty Manager

Risposta dalla struttura: Dear Edwina, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, comfortable room, and spacious amenities. It’s great to know you had a positive experience, and we look forward to welcoming you back on your next visit! Warm regards, Alessa Duty Manager

Risposta dalla struttura: Dear guest,Thank you for your review! We’re glad you enjoyed our clean facilities, spacious rooms, and breakfast. Just a note: complimentary still and sparkling water is available on level one in the restaurant.We appreciate your feedback about the washer and hope to welcome you back for an even better stay!Warm regards, Alessa Duty Manager

Risposta dalla struttura: Dear Guest,Thank you for sharing your feedback. We’re pleased to hear you enjoyed your stay overall, but we apologize for the issues you encountered. We understand that having the same breakfast options daily can be repetitive, and we will consider this as we work on diversifying our menu. We also regret the inconsistencies with room service and the broken glass, and will address these concerns with our team to ensure improvements are made. Your comfort and satisfaction are important to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to serve you better in the future.Kind Regards Yadu

Risposta dalla struttura: Dear guest, thank you very much for your kind review! As we are conveniently located in the heart of the city it is sometimes complicated to find a drop-off point, you can find one on Sussex St right in the corner with the hotel. Please let us know if you need any assistance if you choose to visit us again! Kind Regards, Ana - Duty Manager

Risposta dalla struttura: Dear GuestThank you for your message, and we're glad to hear that you had a pleasant stay with us!I’d like to clarify that no deposit was taken; instead, a pre-authorization of $1 was processed. This amount is simply a temporary hold on your account and will be automatically released upon checkout. The release time may vary depending on your bank’s processing times, but it generally should not take more than a few business days.If you have any further questions or need additional assistance, please feel free to reach out. We look forward to welcoming you back soon!Kind RegardsYadu

Risposta dalla struttura: Dear guest, Thank you for your great review! We're so glad to hear you enjoyed our facilities and the convenient location. We’d love to welcome you back the next time you're in Sydney! Warm regards, Alessa Duty Manager

Risposta dalla struttura: Hi GorGor,We appreciate you taking the time to leave this review and are delighted to see you enjoyed your time with us at Rydges Darling Square! It is so pleasing to read about the highlights of your stay, from the customer service provided by our Guest Services team to the clean and comfortable presentation of our guest accommodation suites. We do hope we can welcome you back to Rydges again soon for another stay!Warmest Regards,Lachlan - Rooms Division Manager.

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. We’re delighted to hear that you found our room spacious and our location convenient for your needs.We appreciate your comments regarding the breakfast selection and are glad it met your expectations. Your recommendation means a lot to us, and we hope to welcome you back in the future for another enjoyable stay.Warm regards,Yadu

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed the spaciousness of your room and found our location convenient, especially with easy access to nearby restaurants and attractions like Darling Harbour.We hope to welcome you back for another enjoyable stay in the future.Best regards,Yadu

Risposta dalla struttura: Dear Guest,Thank you for your feedback. I’m sorry to hear that the breakfast and housekeeping services did not meet your expectations. We aim to offer a variety of breakfast options and ensure that all essential items are replenished regularly, and I regret that we fell short in these areas during your stay.Your comments are important to us, and we will address them with our team to improve our service. We appreciate you bringing this to our attention and hope to have the opportunity to provide a better experience in the future.Best regards,Yadu

Risposta dalla struttura: Dear guest, thank you very much for your lovely review! We are thrilled to know you found our location convenient, our rooms to be spacious and clean and our team to be friendly! We look forward to welcoming you again! Kind Regards, Ana

Risposta dalla struttura: Hi! Thank you for taking the time to provide us with this fantastic feedback from your recent stay with us at Rydges Darling Sqaure, with particular highlights being our clean and spacious rooms, and the positive interactions you had with our amazing team! We do hope we can welcome you back to Rydges Darling Square again soon! Until then, the team at Rydges Darling Square!

Risposta dalla struttura: Dear guest, thank you very much for taking the time to share with us such a detailed feedback! We look forward for any chance of improvement, you valuable input is very helpful for us. We apologies any inconvenience caused by our cleaning team and cleaning procedures. Please note our room refresh initiative is optional and it encourages guest to opt out of changing the linen everyday, the voucher received is meant to be used in our restaurant as disclaimed in the voucher itself, our most sincere apologies if this was not clear enough. We look forward to welcoming you again, please let us know if there is anything we can do to make your experience even better and our friendly team will strive in have you and your family have a lovely stay with us.Kind Regards, Ana - Duty Manager