W Suzhou

Recensioni su W Suzhou

W Suzhou

Building 7, Suzhou center, intersection of Xinggang street and Suhui Road, Suzhou Industrial Park, Suzhou, Jiangsu, ChinaDettagli hotel
W Suzhou
W SuzhouW SuzhouW Suzhou
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.6/10
Eccellente
5955 recensione
Recensioni verificate
Ubicazione9.6
Strutture e servizi9.4
Servizio9.5
Pulizia9.6
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Tutte le recensioni(5955)
Recensioni positive(5842)
Recensioni con foto/video(1897)
Ottimo design(417)
Ottima colazione(318)
Reception gentilissima(304)
Comodo per lo shopping(298)
Piscina meravigliosa(176)
Vista sul lago isolato(170)
Recensioni negative(113)
Utente ospite
Camera Wonderful 2Queen
Soggiorno: apr 2025
Viaggio con amici
3 recensione
10.0/10
Eccezionale
Pubblicata: 4 mag 2025
Good location and easily accessible by metro. Children enjoyed the pool access. Buffet dinner was great value for money with food and drinks included.
Traduci
Risposta dalla struttura: 尊敬的賓客,您好,非常感謝您選擇蘇州W酒店並給予好評!很高興看到您喜歡我們的WET碧波泳池。蘇州W酒店擁有全套周到的設施,定製個性化服務和縱享愉悦場所,始終致力於為賓客打造打破常規的驚喜體驗。您可在入住期間體驗位於36層的FIT有型健身中心和WET碧波泳池,以及更多舒適設施,富有創意,煥發活力。希望蘇州W酒店能成為您下次出行的首選,期待我們再次相遇!
Utente anonimo
Camera King Spectacular
Soggiorno: mar 2025
Solo
7 recensione
7.5/10
Pubblicata: 13 apr 2025
The service was amazing and the location is great as well! The cleanliness of the rooms however is poor. The bathtub was very dirty and it was apparent that the toilet was not clean. While there was a lot of options for food, the food was not good. The breakfast was bland and several of the in dining service was really bad. It’s unfortunate since other locations of this hotel is great.
Traduci
Risposta dalla struttura: Dear guest, thank you for taking the time to let us know about your experience while staying with us. Your experience of this stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Alessio88
Splendida camera King
Soggiorno: mar 2025
Solo
8 recensione
10.0/10
Eccezionale
Pubblicata: 12 apr 2025
W Hotel dazzles! Chic, vibrant, and flawless service—special thanks to Hellen for making our stay extraordinary. Can’t wait to return!
Traduci
Risposta dalla struttura: 尊敬的賓客,您好,非常感謝您選擇蘇州W酒店並給予好評!很高興看到您喜歡我們的酒店以及對我們的英才隨時隨需服務的認可。酒店標誌性的“隨時/隨需服務”以及充滿活力的W潮堂,始終致力於為賓客打造打破常規的驚喜體驗。希望蘇州W酒店能成為您下次出行的首選,期待我們再次相遇!
Utente anonimo
Appartamento - 2 Camere da Letto, Vista Lago
Soggiorno: gen 2025
Famiglia
24 recensione
10.0/10
Eccezionale
Pubblicata: 27 feb 2025
Very good place, great location to anywhere, 2 bed rooms and living room was good enough for big family!
Traduci
Risposta dalla struttura: 尊敬的賓客,您好,感謝您的好評,非常榮幸得知您在此度過了一段滿意愉悦的時光。蘇州W酒店將具有亙古傳奇色彩的園林景色以抽象的藝術形式創意呈現,與蘇州中心一體矗立金雞湖畔,連接蘇州的古典與現代,地理位置上佳。W酒店的每一位成員都期待與您重聚,並帶來更好的服務體驗。
Utente ospite
Camera Favolosa con Vista sul Lago Jinji
Soggiorno: apr 2025
Solo
3 recensione
10.0/10
Eccezionale
Pubblicata: 21 mag 2025
Thank you night time manager Jim for entertaining my late check in. And the staff members the next morning allowing me to retrieve my lost phone in the room after I have checked out
Traduci
Risposta dalla struttura: 尊敬的賓客,您好,非常感謝您選擇蘇州W酒店並給予好評!很高興看到您喜歡我們的酒店以及對我們的英才隨時隨需服務的認可。酒店標誌性的“隨時/隨需服務”以及充滿活力的W潮堂,始終致力於為賓客打造打破常規的驚喜體驗。希望蘇州W酒店能成為您下次出行的首選,期待我們再次相遇!
Biancajade
Splendida camera King
Soggiorno: apr 2025
Coppia
9 recensione
9.5/10
Fantastico
Pubblicata: 19 mag 2025
Great stay, very central and a lovely mall linked to the hotel. A very modern hotel! Breakfast buffet was very busy however there were many options (western & Asian)
Traduci
Risposta dalla struttura: 尊敬的賓客,您好,非常感謝您選擇蘇州W酒店並給予好評!很高興看到您喜歡我們的酒店以及對我們的英才隨時隨需服務的認可。蘇州W酒店將具有亙古傳奇色彩的園林景色以抽象的藝術形式創意呈現,與蘇州中心一體矗立金雞湖畔,連接蘇州的古典與現代,地理位置上佳。W酒店的每一位成員都期待與您重聚,並帶來更好的服務體驗。
tdelavault
Spectacular Musical Fountain View Double Bed Room
Soggiorno: mar 2025
Coppia
13 recensione
9.5/10
Fantastico
Pubblicata: 6 apr 2025
Perfectly located by Suzhou lake and Suzhou shopping mall. The room are spacious, very modern and confortable, I really like the flashy colors. Gym and swimming pool at the 34th floor with stunning view. Only negative point : the breakfast, a lot of choice but very basics (no salmon, no cheese selection) and 20minutes queue to have an omelette!
Traduci
Risposta dalla struttura: 尊敬的賓客,您好,感謝您的好評,同時感謝您的寶貴意見。我們將根據您的反饋,進行提高和改善,在未來給您提供更加周到細緻的服務。蘇州W酒店將具有亙古傳奇色彩的園林景色以抽象的藝術形式創意呈現,與蘇州中心一體矗立金雞湖畔,連接蘇州的古典與現代,地理位置上佳。W酒店的每一位成員都期待與您重聚,並帶來更好的服務體驗。
Utente ospite
Spectacular Musical Fountain View Double Bed Room
Soggiorno: mar 2025
Lavoro
2 recensione
10.0/10
Eccezionale
Pubblicata: 5 apr 2025
Great stay at the hotel, thanks to hotel guest relationship manager Nora for het hospitality, great services
Traduci
Risposta dalla struttura: 尊敬的賓客,您好,非常感謝您選擇蘇州W酒店並給予好評!很高興看到您喜歡我們的酒店以及對我們的英才隨時隨需服務的認可。酒店標誌性的“隨時/隨需服務”以及充滿活力的W潮堂,始終致力於為賓客打造打破常規的驚喜體驗。希望蘇州W酒店能成為您下次出行的首選,期待我們再次相遇!
NIAN
Camera Favolosa con Vista sul Lago Jinji
Soggiorno: mar 2025
Solo
3 recensione
10.0/10
Eccezionale
Pubblicata: 21 apr 2025
Good location, great atmosphere, breakfast is so so. Service is very good.
Traduci
Risposta dalla struttura: 尊敬的賓客,您好,感謝您的好評,同時感謝您的寶貴意見。我們將根據您的反饋,進行提高和改善,在未來給您提供更加周到細緻的服務。蘇州W酒店將具有亙古傳奇色彩的園林景色以抽象的藝術形式創意呈現,與蘇州中心一體矗立金雞湖畔,連接蘇州的古典與現代,地理位置上佳。W酒店的每一位成員都期待與您重聚,並帶來更好的服務體驗。
GURAV
Splendida camera King
Soggiorno: set 2024
Famiglia
28 recensione
10.0/10
Eccezionale
Pubblicata: 2 ott 2024
Great Service and Stay, Good Break fast as well
Traduci
Risposta dalla struttura: Hello guest, Welcome to W Suzhou. We are thrilled to hear you enjoyed your stay with us and impressed by our talents. Our Whatever/Whenever service transforms fantasies into reality, and our W Insider is your connection to the newest and the next, the hip and the happening unfolding around town and beyond. We’ll help you compose your own myriad of cultural revelations evoking the city’s most treasured literature and scenery. We look forward to welcoming you back, please do come visit again soon!
Utente ospite
Vibrant Three-Bedroom Apartment
Soggiorno: nov 2024
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 30 dic 2024
We had an amazing time at the W Suzhou. Our 管家/Layla provided exceptional service. We would recommend this hotel to anyone traveling to Suzhou.
Traduci
Risposta dalla struttura: Hello guest, Welcome to W Suzhou. We are thrilled to hear you enjoyed your stay with us and impressed by our talents. Our Whatever/Whenever service transforms fantasies into reality, and our W Insider is your connection to the newest and the next, the hip and the happening unfolding around town and beyond. We’ll help you compose your own myriad of cultural revelations evoking the city’s most treasured literature and scenery. We look forward to welcoming you back, please do come visit again soon!
Utente ospite
Camera Wonderful 2Queen
Soggiorno: nov 2024
Famiglia
12 recensione
9.0/10
Ottimo
Pubblicata: 28 dic 2024
The location is very convenient. Its right next to the major mall in Suzhou. The front desk service person is very friendly, helpful and professional. It would be perfect if the room interior decor is more simple and understated so weary travelers can rest better.
Traduci
Risposta dalla struttura: Hello guest, Welcome to W Suzhou. We are thrilled to hear you enjoyed your stay with us. W Suzhou is an icon of visionary design, a destination for the bold traveler, daring to connect with the old and the new. Guests are recharged to look good, feel good, go longer and stay later with fuel elements throughout our AWAY Spa, FIT, WET and Beverage & Food areas. The classic and local flavors can be enjoyed at SUYAN Chinese restaurant. THE KITCHEN TABLE offers international buffet along with ample conviviality and leisure. Guests can also drop by WOOBAR for casual snacks and sips during the day. SOL37, a mastery of shadow or light in all forms, a gastro lounge, the icon of Suzhou. We look forward to welcoming you back, please do come visit again soon!
Nabrudis
Camera Mega
Soggiorno: set 2024
Coppia
84 recensione
10.0/10
Eccezionale
Pubblicata: 4 nov 2024
Everything was great. Thank you for delivering W standards wherever whenever 😁 Just perhaps one remark: Despite my more than three years of living in China, I still haven't managed to understand this obsession with swimming hats (is it a legal requirement unique to China?). I hadn't taken two steps out of the swimming pool changing room when the lifeguard almost impulsively asked me if I had taken my swimming hat (which I did btw). For a hotel like the W where the young, modern clientele uses the pool mainly for leisure and taking photos, I find it really old-fashioned to insist on a swimming hat. Why wouldn't the three lifeguards (a bit much for an indoor pool) rather take care of cleaning up the few hairs that float on the surface? A word to the wise...
Traduci
Risposta dalla struttura: Hello, and thank you for choosing to stay at W Suzhou. We are sorry to hear about your disappointment and apologize for the challenges you encountered. To maintain the highest standards of hygiene, we ask our guests to wear a swim cap when enjoying our WET pool.At W Hotels, we are all about liberated luxury, the freedom to be yourself and explore your desires. At the same time, we prioritize the well-being of all our guests. We hope for your understanding and support and look forward to welcoming you back for an even better experience. Please come visit us again soon!
Askar
Splendida camera King
Soggiorno: set 2024
Solo
10 recensione
9.5/10
Fantastico
Pubblicata: 16 ott 2024
Nice.
Traduci
Risposta dalla struttura: 尊敬的賓客,您好。感謝您的好評,我們期望傾聽更多來自於您的反饋。蘇州W酒店擁有重新演繹中餐精緻美味的蘇灧中餐廳,標幟餐廳和動感時尚的WOOBAR酒吧,以冰與火;酒與食的設計理念全新打造的SOL37美食酒廊,全力滿足不同賓客對美食的多樣需求。酒店的每一位英才都期待與您重聚,我們將竭誠為您提供隨時隨需的服務。
Utente ospite
Splendida camera King
Soggiorno: ago 2024
Solo
28 recensione
9.0/10
Ottimo
Pubblicata: 28 set 2024
A very pleasant stay especially the smooth front desk check-in which is warm and friendly from its staff with a special mention to the guest relation manager who provided personalised service. The room is spacious with almost all what you need except an espresso machine which I was expecting in a W hotel but not there. Loved the roof top pool and gym.
Traduci
Risposta dalla struttura: Hello guest, Welcome to W Suzhou. We are thrilled to hear you enjoyed your stay with us. W Suzhou is an icon of visionary design, a destination for the bold traveler, daring to connect with the old and the new. Guests are recharged to look good, feel good, go longer and stay later with fuel elements throughout our AWAY Spa, FIT, WET and Beverage & Food areas. The classic and local flavors can be enjoyed at SUYAN Chinese restaurant. THE KITCHEN TABLE offers international buffet along with ample conviviality and leisure. Guests can also drop by WOOBAR for casual snacks and sips during the day. SOL37, a mastery of shadow or light in all forms, a gastro lounge, the icon of Suzhou. We look forward to welcoming you back, please do come visit again soon!