Recensioni su W Suzhou
W Suzhou
Building 7, Suzhou center, intersection of Xinggang street and Suhui Road, Suzhou Industrial Park, Suzhou, Jiangsu, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.7/5
Straordinario
5257 recensione
Recensioni verificateUbicazione4.8
Strutture e servizi4.7
Servizio4.7
Pulizia4.8
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Tutte le recensioni(5257)
Recensioni positive(5152)
Recensioni con foto/video(1671)
Ottimo design(335)
Ottima colazione(287)
Reception gentilissima(276)
Comodo per lo shopping(264)
Piscina meravigliosa(149)
Vista sul lago isolato(139)
Disponibilità servizi per bambini(31)
Recensioni negative(105)
Utente anonimo
Appartamento - 2 Camere da Letto, Vista Lago
Soggiorno: feb 2025
Famiglia
23 recensione
Eccezionale
Pubblicata: 27 feb 2025
Very good place, great location to anywhere, 2 bed rooms and living room was good enough for big family!
Traduci
Risposta dalla struttura: 尊敬的賓客，您好，感謝您的好評，非常榮幸得知您在此度過了一段滿意愉悦的時光。蘇州W酒店將具有亙古傳奇色彩的園林景色以抽象的藝術形式創意呈現，與蘇州中心一體矗立金雞湖畔，連接蘇州的古典與現代，地理位置上佳。W酒店的每一位成員都期待與您重聚，並帶來更好的服務體驗。
GURAV
Splendida camera King
Soggiorno: ott 2024
Famiglia
27 recensione
Eccezionale
Pubblicata: 3 ott 2024
Great Service and Stay, Good Break fast as well
Traduci
Risposta dalla struttura: Hello guest, Welcome to W Suzhou. We are thrilled to hear you enjoyed your stay with us and impressed by our talents. Our Whatever/Whenever service transforms fantasies into reality, and our W Insider is your connection to the newest and the next, the hip and the happening unfolding around town and beyond. We’ll help you compose your own myriad of cultural revelations evoking the city’s most treasured literature and scenery. We look forward to welcoming you back, please do come visit again soon!
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Utente ospite
Vibrant Three-Bedroom Apartment
Soggiorno: dic 2024
Famiglia
1 recensione
Eccezionale
Pubblicata: 30 dic 2024
We had an amazing time at the W Suzhou. Our 管家/Layla provided exceptional service. We would recommend this hotel to anyone traveling to Suzhou.
Traduci
Risposta dalla struttura: Hello guest, Welcome to W Suzhou. We are thrilled to hear you enjoyed your stay with us and impressed by our talents. Our Whatever/Whenever service transforms fantasies into reality, and our W Insider is your connection to the newest and the next, the hip and the happening unfolding around town and beyond. We’ll help you compose your own myriad of cultural revelations evoking the city’s most treasured literature and scenery. We look forward to welcoming you back, please do come visit again soon!
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Utente ospite
Camera Wonderful 2Queen
Soggiorno: dic 2024
Famiglia
11 recensione
Ottimo
Pubblicata: 28 dic 2024
The location is very convenient. Its right next to the major mall in Suzhou. The front desk service person is very friendly, helpful and professional. It would be perfect if the room interior decor is more simple and understated so weary travelers can rest better.
Traduci
Risposta dalla struttura: Hello guest, Welcome to W Suzhou. We are thrilled to hear you enjoyed your stay with us. W Suzhou is an icon of visionary design, a destination for the bold traveler, daring to connect with the old and the new. Guests are recharged to look good, feel good, go longer and stay later with fuel elements throughout our AWAY Spa, FIT, WET and Beverage & Food areas. The classic and local flavors can be enjoyed at SUYAN Chinese restaurant. THE KITCHEN TABLE offers international buffet along with ample conviviality and leisure. Guests can also drop by WOOBAR for casual snacks and sips during the day. SOL37, a mastery of shadow or light in all forms, a gastro lounge, the icon of Suzhou. We look forward to welcoming you back, please do come visit again soon!
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Nabrudis
Camera Mega
Soggiorno: ott 2024
Coppia
70 recensione
Eccezionale
Pubblicata: 4 nov 2024
Everything was great. Thank you for delivering W standards wherever whenever 😁
Just perhaps one remark: Despite my more than three years of living in China, I still haven't managed to understand this obsession with swimming hats (is it a legal requirement unique to China?). I hadn't taken two steps out of the swimming pool changing room when the lifeguard almost impulsively asked me if I had taken my swimming hat (which I did btw). For a hotel like the W where the young, modern clientele uses the pool mainly for leisure and taking photos, I find it really old-fashioned to insist on a swimming hat.
Why wouldn't the three lifeguards (a bit much for an indoor pool) rather take care of cleaning up the few hairs that float on the surface? A word to the wise...
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Traduci
Risposta dalla struttura: Hello, and thank you for choosing to stay at W Suzhou. We are sorry to hear about your disappointment and apologize for the challenges you encountered. To maintain the highest standards of hygiene, we ask our guests to wear a swim cap when enjoying our WET pool.At W Hotels, we are all about liberated luxury, the freedom to be yourself and explore your desires. At the same time, we prioritize the well-being of all our guests. We hope for your understanding and support and look forward to welcoming you back for an even better experience. Please come visit us again soon!
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Askar
Splendida camera King
Soggiorno: ott 2024
Solo
10 recensione
Fantastico
Pubblicata: 16 ott 2024
Nice.
Traduci
Risposta dalla struttura: 尊敬的賓客，您好。感謝您的好評，我們期望傾聽更多來自於您的反饋。蘇州W酒店擁有重新演繹中餐精緻美味的蘇灧中餐廳，標幟餐廳和動感時尚的WOOBAR酒吧，以冰與火；酒與食的設計理念全新打造的SOL37美食酒廊，全力滿足不同賓客對美食的多樣需求。酒店的每一位英才都期待與您重聚，我們將竭誠為您提供隨時隨需的服務。
Utente ospite
Splendida camera King
Soggiorno: set 2024
Solo
27 recensione
Ottimo
Pubblicata: 28 set 2024
A very pleasant stay especially the smooth front desk check-in which is warm and friendly from its staff with a special mention to the guest relation manager who provided personalised service. The room is spacious with almost all what you need except an espresso machine which I was expecting in a W hotel but not there. Loved the roof top pool and gym.
Traduci
Risposta dalla struttura: Hello guest, Welcome to W Suzhou. We are thrilled to hear you enjoyed your stay with us. W Suzhou is an icon of visionary design, a destination for the bold traveler, daring to connect with the old and the new. Guests are recharged to look good, feel good, go longer and stay later with fuel elements throughout our AWAY Spa, FIT, WET and Beverage & Food areas. The classic and local flavors can be enjoyed at SUYAN Chinese restaurant. THE KITCHEN TABLE offers international buffet along with ample conviviality and leisure. Guests can also drop by WOOBAR for casual snacks and sips during the day. SOL37, a mastery of shadow or light in all forms, a gastro lounge, the icon of Suzhou. We look forward to welcoming you back, please do come visit again soon!
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Enrico
Splendida camera King
Soggiorno: apr 2024
Solo
1 recensione
Fantastico
Pubblicata: 8 apr 2024
Incredible Hotel experience.
Upgraded at the check-in and outstanding service
Traduci
Risposta dalla struttura: Hello guest, thanks for your review! We are thrilled to hear you enjoyed your staycation at W Suzhou. We are extremely delighted that you are satisfied with our Whatever/Whenever service. Looking forward to welcoming you back and providing more surprising experiences. Please do come visit again soon!
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Ben Barry
Splendida camera King
Soggiorno: ago 2024
Solo
3 recensione
Eccezionale
Pubblicata: 5 ott 2024
Good view on the lake or for a round running around the lake. Closest bars require a Didi.
Traduci
Risposta dalla struttura: Hello guest, Welcome to W Suzhou. We are thrilled to hear you enjoyed your stay with us. Steal away into a wonderland of furniture pieces levitating above carpet embedded with a crystal cloud in 379 guestrooms and suites, accentuated by swirls of vibrant hues, with signature W beds, pampering bath products, high-speed Wi-Fi and ample workstations. We look forward to welcoming you back, please do come visit again soon!
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Jiangjiangjiangjiangmudan
Camera Mega
Soggiorno: gen 2024
Solo
4 recensione
Eccezionale
Pubblicata: 9 gen 2024
Katherine’s been very kind and helpful as she has reached me ahead of my check-in and has provided sufficient help during my stay. The location of this hotel makes my visit super convenient. And the view is fantastic.
Traduci
Risposta dalla struttura: Hello, 姜姜姜姜牡丹 What a fantastic review! I am thrilled to hear you enjoyed your experience at W Suzhou.We are extremely delighted that you are satisfied with our service and facilities.We look forward to welcoming you back.Please do come visit again soon! W Best Regards,Welcome Relations Manager All The Best
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David
Splendida camera King
Soggiorno: gen 2024
Famiglia
14 recensione
Eccezionale
Pubblicata: 8 gen 2024
Excellent stay at the W, pool and hot pool were great, service from the staff was above and beyond what you would normally expect. Room was large clean and kids loved it. Breakfast was a huge selection of great food and not too busy for 10am on a Sunday
Traduci
Risposta dalla struttura: Hello guest, What a fantastic review! We are thrilled to hear you enjoyed your experience at W Suzhou. We are extremely delighted that you are satisfied with our service and facilities. We look forward to welcoming you back. Please do come visit again soon!
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Hannah1307
Splendida camera King
Soggiorno: nov 2024
Coppia
7 recensione
Eccezionale
Pubblicata: 12 gen 2025
Lovely hotel
Friendly staff
Superb room - very relaxing
Traduci
Risposta dalla struttura: Hello guest, Welcome to W Suzhou. We are thrilled to hear you enjoyed your stay with us. W Suzhou is an icon of visionary design, a destination for the bold traveler, daring to connect with the old and the new. Guests are recharged to look good, feel good, go longer and stay later with fuel elements throughout our AWAY Spa, FIT, WET and Beverage & Food areas. The classic and local flavors can be enjoyed at SUYAN Chinese restaurant. THE KITCHEN TABLE offers international buffet along with ample conviviality and leisure. Guests can also drop by WOOBAR for casual snacks and sips during the day. SOL37, a mastery of shadow or light in all forms, a gastro lounge, the icon of Suzhou. We look forward to welcoming you back, please do come visit again soon!
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Utente ospite
Splendida camera King
Soggiorno: mag 2024
Solo
5 recensione
Pubblicata: 2 giu 2024
My second time here. Same excellent service both at check in and the breakfast buffet. Great range of breakfast foods! Will definitely visit again next time I’m in need of some relaxation time!
Traduci
Risposta dalla struttura: Hello,Thank you for sharing your experience at W Suzhou.Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.We look forward to welcoming you back, please do come visit again soon!W Best Regards,
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Alina Danylets
Splendida camera King
Soggiorno: nov 2023
Coppia
10 recensione
Eccezionale
Pubblicata: 7 nov 2023
The hotel was incredible, with a beautiful view and a great location. Our stay was fantastic, and we are grateful for the experience!
Traduci
Risposta dalla struttura: Hello, _AP392537 What a fantastic review! I am thrilled to hear you enjoyed your experience at W Suzhou.We are extremely delighted that you are satisfied with our Location and facilities.Looking forward to welcoming you back and providing more surprising experiences.Please do come visit again soon! W Best Regards,Ugur Lee KanburGeneral Manager Have a great day!
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Martina Travel and Marvel
Fabulous Jinji Lake-View Room
Soggiorno: apr 2024
Coppia
9 recensione
Eccezionale
Pubblicata: 10 apr 2024
Excellent location, connected to a big shopping mall, close to the lake. They upgraded us to a bigger room. The place is very clean, the service very good, the staff good English speaking. Highly recommended
Traduci
Risposta dalla struttura: Hello, TIXXn15wbpdWhat a fantastic review! I am thrilled to hear you enjoyed your staycation at W Suzhou.We are extremely delighted that you are satisfied with our service and dining experience.Looking forward to welcoming you back and providing more surprising experiences.Please do come visit again soon!W Best Regards,Welcome Relations Manager All The Best
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