Recensioni su Suisse Place Serviced Apartment Suzhou Jinji Lake Expo Center
Suisse Place Serviced Apartment Suzhou Jinji Lake Expo Center
No.8 Jiarui lane, Lejia building, intersection of Xinghu street, modern Avenue, Suzhou Industrial Park, Suzhou, Jiangsu, 215028, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.4/10
Straordinario
1750 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.4
Strutture e servizi9.3
Servizio9.5
Pulizia9.5
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Tutte le recensioni(1750)
Recensioni positive(1711)
Recensioni con foto/video(326)
Trasporti comodi(193)
Reception gentilissima(147)
Camere ampie(109)
Ottima colazione(93)
Vicino alla metro(71)
Ideale per bambini(43)
Con camere per famiglie(17)
Ottima cucina(11)
Recensioni negative(39)
Leo
Camera Deluxe matrimoniale
Soggiorno: mar 2025
Viaggio con amici
1 recensione
10.0/10
Eccezionale
Pubblicata: 1 mag 2025
Il nostro soggiorno di cinque giorni (il nostro soggiorno originale era solo per una notte il 26 aprile e stavamo cercando altri hotel quando il personale alla reception ha migliorato la nostra camera al livello di suite con nostra grande gioia e abbiamo prolungato il nostro soggiorno per altre quattro notti fino al 1° maggio) allo Suisse Apartment è stato davvero meraviglioso e confortevole con l'eccellente servizio fornito dal personale alla reception che ci ha aiutato e assistito in ogni modo per assisterci. Ci hanno persino offerto bevande minerali extra e due ventagli come ricordo del nostro soggiorno.
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile ospite, siamo davvero onorati che abbiate scelto di prolungare il vostro soggiorno con noi da una a cinque notti! Le vostre gentili parole sul servizio del nostro personale al banco e sull'upgrade della camera sono per noi di grande importanza. Il nostro team è orgoglioso di fare sempre il possibile, che si tratti di un upgrade della camera pensato appositamente per noi o di piccoli souvenir come bevande minerali e ventagli. Sono ospiti come voi che danno valore ai nostri sforzi. Non vediamo l'ora di darvi nuovamente il benvenuto per un'altra meravigliosa esperienza!
Charity Cahila
Suite Deluxe (2 camera/e)
Soggiorno: apr 2025
Famiglia
10 recensione
10.0/10
Eccezionale
Pubblicata: 28 mag 2025
Because of the good service and assistance in frontdesk, we decided to extend here. Worth the stay with good proximity on key scenic spots around Jinji lake. Close to subway good for transportation.
Traduci
Risposta dalla struttura: Dear guest,Thanks for your kind words! Delighted our front desk service and prime location near Jinji Lake, plus easy subway access, made you extend your stay. Hope to welcome you back soon!
Utente ospite
Suite per famiglie
Soggiorno: apr 2025
Famiglia
2 recensione
10.0/10
Eccezionale
Pubblicata: 23 mag 2025
Stuff were friendly and did a free upgrade for us , great hygiene and cleanliness ! Have washing facilities , overall great experience
Traduci
Risposta dalla struttura: Dear guest,Thank you so much for your love and recognition of our hotel! We are deeply honored to see your high praise for our staff service, hygiene environment, and laundry facilities. Creating surprises and high-quality experiences for guests is our pursuit, and the free upgrade was hoped to add unique memories to your journey. Your satisfaction is our driving force, and we look forward to continuing to bring you more thoughtful and comfortable stay experiences in the future. You are always welcome back "home"!
TaraSvdM
Camera Deluxe (2 letti)
Soggiorno: dic 2024
Famiglia
4 recensione
9.0/10
Ottimo
Pubblicata: 24 feb 2025
This will be the second time we have stayed here and we will return! Breakfast is delicious and well worth the extra fee. The location is okay, but you will need to take a subway or taxi to get to where you wish to go, which can at times feel a bit far. We enjoy staying here and will happily return but I think it would be best suited for business travellers.
Traduci
Risposta dalla struttura: Dear guest,Thanks for choosing our hotel again and for your kind words. We're honored you're back!Glad you enjoyed our breakfast. Our chefs strive for excellence, and your approval means the world.Our location caters to business and leisure guests. We're in talks with local transport to improve options. Also, we offer useful travel tips like ride - hailing apps and subway schedules.Whether on business or vacation, we look forward to your next visit. We'll make it even better!Thanks for your support!
LouisC
Camera Deluxe matrimoniale
Soggiorno: mar 2025
Solo
27 recensione
10.0/10
Eccezionale
Pubblicata: 27 apr 2025
Easy check-in process. Staff were very helpful. The room was clean and spacious. Conveniently located near the beach, bars and restaurants.
Traduci
Risposta dalla struttura: Thank you for choosing to stay with us and for sharing your glowing feedback! We're thrilled that our streamlined check-in process, attentive staff, and well-maintained rooms met your expectations. Creating a hassle-free and comfortable experience is our top priority, and we're delighted to know that our location near the beach, dining, and entertainment added extra convenience to your stay. Your appreciation means a lot to our team, and we can't wait to welcome you back for another relaxing getaway soon!
Icheating
Suite per famiglie
Soggiorno: giu 2024
Lavoro
2 recensione
10.0/10
Eccezionale
Pubblicata: 19 lug 2024
Great experience, the ensuite is newly furnished with spacious rooms. I also enjoyed the good views.
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you for your support of Ruibeiting Hotel at Suzhou Jinji Lake Expo Center. It is the expectation of every traveler to stay comfortably when you are away. We have always adhered to the service concept of warm smiles and perfection, and it is our wish to satisfy every guest. Looking forward to your next stay!
Utente anonimo
Suite Deluxe (2 camera/e)
Soggiorno: ago 2024
Famiglia
6 recensione
10.0/10
Eccezionale
Pubblicata: 9 set 2024
Clean room, good location, friendly staff with wonderful service
Traduci
Risposta dalla struttura: Thank you for your kind review! We are delighted to hear that you found our room clean, the location convenient, and our staff friendly with wonderful service. It's our pleasure to provide you with a great experience, and we look forward to welcoming you back in the future.
Isadora
Soggiorno: mag 2024
Famiglia
17 recensione
8.5/10
Molto buono
Pubblicata: 9 giu 2024
The hotel is in a good location, walking distance from espire bookstore and new Times Square. The room is very good but I had some issues with the air conditioner and the fridge that weren’t working for the first night, which caused my family a significant amount of stress due to our baby’s food storage and sleep (the room got so hot that no one was able to sleep. The The reception however is very friendly and was really supportive. They fixed the problem on the second day of our stay! The breakfast is very simple, no western options but is super cheap, so still worth it. Overall a good place!
Traduci
Risposta dalla struttura: 尊敬的客户,您好!非常感謝您選擇我們的酒店,並花時間給我們留下寶貴的反饋。對於您第一天晚上提到的房間空調和冰箱的問題,我們深表歉意。我們理解這給您和您的家人帶來了極大的不便,尤其是影響了您寶寶的食物儲存和睡眠。我們非常重視您的反饋,並已向相關部門採取認真措施和改進措施,以確保此類問題不再發生。同時,我們非常感謝您對我們前台的認可。他們總是保持友好和支持的態度來解決你的問題。我們很高興地獲悉,他們在您入住的第二天就迅速解決了這個問題,讓您和您的家人繼續享受愉快的旅程。關於早餐,我們瞭解到您對早餐的期望可能會更高。我們已注意到您的反饋,並將努力增加早餐的種類和選擇,以滿足不同客人的需求。最後,我們再次感謝您選擇我們的酒店,並期待您的下一次訪問。我們將不斷努力提高服務質量和客户滿意度,為您和您的家人提供更舒適、更愉快的住宿體驗。祝你旅途愉快!Dear customer, hello! Thank you very much for choosing our hotel and taking the time to leave us valuable feedback. We are deeply sorry for the issue you mentioned with the room air conditioning and refrigerator on the first night. We understand that this has caused great inconvenience to you and your family, especially affecting your baby's food storage and sleep. We attach great importance to your feedback and have taken serious measures and improvements to the relevant departments to ensure that such issues do not occur again. At the same time, we are very grateful for your recognition of our reception desk. They have always maintained a friendly and supportive attitude to solve your problems. We are pleased to learn that they promptly resolved this issue on the second day of your stay, allowing you and your family to continue enjoying a pleasant journey. Regarding breakfast, we understand that your expectations for breakfast may be higher. We have taken note of your feedback and will strive to increase the variety and selection of breakfast to meet the needs of different guests. Finally, we would like to thank you again for choosing our hotel and look forward to your next visit. We will continuously strive to improve service quality and customer satisfaction, providing you and your family with a more comfortable and enjoyable accommodation experience. Wishing you a pleasant journey!
Klaudia
Suite Deluxe (2 camera/e)
Soggiorno: mar 2025
Famiglia
3 recensione
7.0/10
Pubblicata: 17 apr 2025
For 2 nights, it was ok, but it should be renovated soon.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your feedback on the 2 - night stay. We acknowledge the need for renovation and have plans underway to improve.
Utente ospite
Suite
Soggiorno: ott 2024
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 17 nov 2024
Really nice place to touch base in the city and enjoy it’s amenities, easy and fast access from Shanghai.
Traduci
Risposta dalla struttura: Dear guest, thank you for choosing our hotel and leaving a review. We will continue to work hard to provide you with a better experience and look forward to your next stay.
Yoke Saong
Camera Deluxe matrimoniale
Soggiorno: feb 2025
Lavoro
5 recensione
10.0/10
Eccezionale
Pubblicata: 24 mar 2025
Good location and happy to stay with this hotel.
Friendly staff,
Traduci
Risposta dalla struttura: Thank you for your kind words! We're thrilled you enjoyed our hotel's prime location and the friendly service from our staff. Your satisfaction is our top priority, and we can't wait to welcome you back for another wonderful stay!
Heiko
Camera Deluxe matrimoniale
Soggiorno: set 2024
Lavoro
28 recensione
7.5/10
Pubblicata: 27 ott 2024
It’s a good place if you are looking for nothing fancy and need to spend 2 nights in a comfy bed. The subway is close by as well as plenty of places to eat.
Traduci
Risposta dalla struttura: Thank you for your review! We're glad to hear that you found our hotel to be a cozy place to stay for a couple of nights, with easy access to the subway and lots of dining options nearby. We strive to provide a comfortable and convenient stay for our guests, and it's wonderful to know that we met your needs. We look forward to welcoming you again in the future!
Utente anonimo
Camera Deluxe matrimoniale
Soggiorno: set 2024
Viaggio con amici
25 recensione
6.5/10
Pubblicata: 21 ott 2024
Facilities are old. Carpets are stained. Bathroom gets flooded while taking a shower.
Traduci
Risposta dalla struttura: Dear guests, thank you very much for choosing our hotel and taking the time to give us feedback. We are deeply sorry for the poor experience of your stay. We will make rectification as soon as possible, and your feedback is the driving force for our improvement. We will constantly strive to improve the quality of service and provide guests with a more satisfactory accommodation experience. We look forward to your coming to our hotel again and feeling the changes we have brought you. I wish you all the best!
Mariel08
Suite per famiglie
Soggiorno: ago 2024
Viaggio con amici
3 recensione
8.0/10
Molto buono
Pubblicata: 7 set 2024
The service and facilities was really good. Except that we have communication barrier with the receptionist. However we were just glad that they used translator just to communicate with us.
Traduci
Risposta dalla struttura: Dear guest,Thank you very much for your review! We are delighted to hear that you were satisfied with our hotel's services and facilities. We deeply apologize for any communication barriers you encountered with our receptionist. We will enhance the language training for our front desk staff to improve their multilingual abilities.We look forward to providing you with an even more perfect accommodation experience in the future. If you have any further suggestions or needs, please do not hesitate to contact us. We hope to see you again!
Timothy
Suite
Soggiorno: lug 2024
Lavoro
6 recensione
9.0/10
Ottimo
Pubblicata: 31 ago 2024
Excellent value for the price. We had a suite which was big and clean. The staff was friendly and offered me an extra breakfast voucher for my son. Although we didn’t try them, there were a couple good looking Korean restaurants on the ground floor. The hotel is a 10-minute walk from Times Square and a 7-minute walk from my favorite Vietnamese restaurant.
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you very much for your high praise of our hotel. I'm glad you like our suite. Clean, tidy, spacious and comfortable has always been the direction of our efforts. Our staff is also very happy to provide intimate service to you and your family. The extra breakfast coupon can bring warmth to your son, and we are also deeply pleased. For the Korean restaurant on the first floor, I hope you can try it next time. I believe it will bring you a different food experience. At the same time, we are very happy that the location of the hotel can provide convenience for your travel