Novotel Ambassador Suwon

Recensioni su Novotel Ambassador Suwon

Novotel Ambassador Suwon

902 Deogyeong-daero, Paldal-gu, Suwon, Gyeonggi-do, 16622, South KoreaDettagli hotel
Novotel Ambassador Suwon
Novotel Ambassador SuwonNovotel Ambassador SuwonNovotel Ambassador Suwon
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Ottimo
148 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.3
Servizio4.4
Pulizia4.6
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Tutte le recensioni(148)
Recensioni positive(144)
Recensioni con foto/video(22)
Pulito e ordinato(38)
Soggiorno meraviglioso!(33)
Personale amichevole(20)
Camere magnifiche(19)
Trasporti comodi(19)
Ottima colazione(13)
Comodo per lo shopping(10)
Vicino alla metro(4)
Recensioni negative(4)
MENGTING
Camera Superior King
Soggiorno: gen 2025
Lavoro
1 recensione
3.5/5
Pubblicata: 26 feb 2025
Found body hair on the bed two nights in a row after housekeeping. Really disgusting experience. Other than that, everything else was fine.
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Utente ospite
Camera Superior King
Soggiorno: dic 2024
Solo
2 recensione
4.2/5
Molto buono
Pubblicata: 30 gen 2025
Overall, was very pleased with my stay at this hotel. Very convenient given its location right next to Suwon train station and close proximity to the starfield mall and fortress.
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seoulseoul
Camera Superior King
Soggiorno: lug 2024
Coppia
16 recensione
5.0/5
Eccezionale
Pubblicata: 3 ago 2024
Fantastic and comfortable stay in suwon. I recommend this hotel. Great food too.
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Risposta dalla struttura: Dear seoulseoul,We very much appreciate your comments regarding your stay at Novotel Ambassador Suwon. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aidan ParkGeneral Manager
Utente ospite
Camera Superior King
Soggiorno: nov 2024
Coppia
3 recensione
4.7/5
Fantastico
Pubblicata: 2 gen 2025
It was a good experience, there shouldn’t be a charge  for sauna since I’m already paying a high price for the  hotel.
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Risposta dalla struttura: We very much appreciate your comments regarding your stay at Novotel Ambassador Suwon. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aidan ParkGeneral Manager
Utente anonimo
Camera Superior con due letti singoli
Soggiorno: nov 2024
Coppia
7 recensione
4.5/5
Ottimo
Pubblicata: 5 dic 2024
Delightful place to stay as its central to many attractions and shopping areas. Repeated stay here and is still delightful as it is. Mattress and pillows could do much better. Front desk weren’t helpful when asked for recommendations in the area.
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Risposta dalla struttura: Dear Sir/Madam,We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aidan ParkGeneral Manager
Li Hao
Camera Deluxe Business (letto a due piazze, piani superiori)
Soggiorno: feb 2024
Lavoro
7 recensione
4.2/5
Molto buono
Pubblicata: 23 mar 2024
Toilet was not really clean when I check in. Room is really hot and was unable to have cold air condition. But staff was great to pass me fans and advised me to turn off the air condition, open the window
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Risposta dalla struttura: Dear. Li hao,Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations about room toilet. please allow me to express my sincerest apologies. I will share your comments with our team. and I will check room cleaning with Housekeeping. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Aidan ParkGeneral Manager
Utente anonimo
Camera Superior King
Soggiorno: nov 2024
Coppia
5 recensione
5.0/5
Eccezionale
Pubblicata: 2 gen 2025
Comfortable and convenient
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Risposta dalla struttura: We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself.Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Aidan ParkGeneral Manager
Ronnie
Camera Deluxe Business (letto a due piazze, piani superiori)
Soggiorno: nov 2023
Coppia
17 recensione
4.2/5
Molto buono
Pubblicata: 27 dic 2023
The shower water was not hot enough. As the weather was very cold at Christmas day. That's the only point feel disappointed. And the buffet breakfast is quite good. Service also good
Traduci
Risposta dalla struttura: We very much appreciate your comments regarding your stay at Novotel Ambassador Suwon. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin ChoiGeneral Manager
Utente ospite
Camera Superior King
Soggiorno: ott 2023
Altro
18 recensione
5.0/5
Eccezionale
Pubblicata: 5 nov 2023
Location, location, location, and this hotel has everything! Conveniently located in the AK Plaza of Suwon Station, near the Suwon Express Bus Terminal and Lotte Mall.
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Risposta dalla struttura: Dear. _TSUS5h6233l****We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself.Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kevin ChoiGeneral Manager
LvailunAlan®🔞 🎧
Camera Superior con due letti singoli
Soggiorno: set 2023
Lavoro
17 recensione
5.0/5
Eccezionale
Pubblicata: 24 ott 2023
Happy staying always
Traduci
Risposta dalla struttura: Dear. Mr.AlanWe very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kevin ChoiGeneral Manager
Utente ospite
Camera Superior con due letti singoli
Soggiorno: gen 2025
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 11 feb 2025
타지역 사는 친구들과 모임장소로 중간지점 수원 노보텔이용 수원역 가깝고 깨끗 하고 침대도 좋고 잘 머물다 갑니다.
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kyungha
Camera Deluxe con vista giardino
Soggiorno: nov 2024
Solo
4 recensione
5.0/5
Eccezionale
Pubblicata: 30 dic 2024
편안하고 너무 좋았어요 다만 난방기 소리가 윙~하는게 귀에 거슬려서 밤에 끄고 잤네요 친절하시고 깨끗합니다
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Risposta dalla struttura: 노보텔 앰배서더 수원을 이용해 주셔서 진심으로 감사드립니다. 노보텔 수원은 노보텔만의 유러피언 서비스를 전하기 위해 최선을 다하고 있습니다.고객님께서 남겨 주신 말씀은 호텔 직원 모두가 공유하여 호텔 서비스 향상에 도움이 되도록 노력하겠습니다. 다음에 투숙하신다면 더욱 발전된 모습으로 찾아 뵐 것을 약속 드립니다.새롭게 시작되는 올 한 해 행복한 일만 가득하시길 바라며 다시 한번 노보텔 앰배서더 수원을 이용해 주셔서 감사드립니다.총지배인박재형 배상
BLUE 2011
Camera Superior con due letti singoli
Soggiorno: gen 2025
Solo
1 recensione
4.0/5
Molto buono
Pubblicata: 21 feb 2025
1.3回目の宿泊であったが、日本語対応可となっていながら1回目に日本語が話せるスタッフが1名いただけで その方がいないと日本語対応ができない。2、3回目の宿泊時は日本語対応できる方はおらず英語対応であった。事実上日本語対応出来ないのに日本語対応可というホテルの表記は宿泊者の迷惑になるので日本語対応不可と表記するべき。 日本語対応出来る人が常時いないのに日本語対応可はという表記は不適切としか思えない。 宿泊する方は韓国語と英語対応のみと思って予約した方がいい。 2.クローゼットを開けると金庫の引き出しが前に出てきてしまいいちいち元の位置に戻さなくてはならなかった。 掃除の時等にわかると思うのでどうして修理等対応していないのか。こうした確認や対応ができていないホテルというイメージである。 3.ホテル予約時に、バスルーム付きとなっていたが、バスルームでなくシャワールームのみであった。1,2回目の宿泊時はバスルームであったが、今回の予約条件でバスルームとなっていたがバスルームではなくシャワールーム。条件が違右パッケージを出さないでください。 4.チェックイン時、目が合った、おそらく上司のようなな立場と思われる方にチェックインの為、フロントで近いたら、何の発言もなく人差し指を他のスタッフに指差し、向こうへ行け、という指示をされた。宿泊客に対して何の言葉を発せず、人差し指で向こう部いけとはこのホテルは従業員教育をどう実施しているのか。私はチェックイン時点で非常に不愉快な気分となった。
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Utente ospite
Camera Deluxe con vista giardino
Soggiorno: set 2024
Altro
42 recensione
4.2/5
Molto buono
Pubblicata: 5 ott 2024
定了園景房含早 園景倒是沒有 但靠近地鐵站火車站確認沒聽到聲音 門口有13路可直達水源華城和其他城門 機場大巴也在門口 總體還可以
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상호
Camera Deluxe King
Soggiorno: dic 2024
Prenotato per altri
39 recensione
4.5/5
Ottimo
Pubblicata: 24 gen 2025
회사 임원의 출장 일정 대리 예약 투숙객 평가 : 지하철역, 고속기차역에 매우가깝고 버스도 많아서 교통이 매우매우 편리했다 청결하고, 서비스가 좋아서 다음 출장에 다시 방문하고 싶다.
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