Hotel in zona UPT. TAMAN BUDAYA JAWA TIMUR, Surabaya

Bene, l'hotel è compatto in dimensione.Ma grande in camera Tutto perfetto dall'ospitalità, la pulizia, la struttura. L'unico downside Wifi ... Lenta ...

Stayed here for 1 night only. I got a superior room. It is very compact, although the amenities were all good, although it is standard amenities. The air conditioner is not cold, anyway it is good for me because i didn't like too cold either. I didn't try the breakfast, the committee which booked ny room made a mistake and order the room without breakfast. Although they correct their mistake later, I already ate my breakfast outside. This is a good hotel, however I cant believe that Mercure will provide such a budget style hotel. I thought that mercure will provide a decent full service hotel. Anyway. It is ok if only for an overnight stay like me

La posizione dell'hotel era buona e conveniente. Il personale era molto amichevole e mi accoglieva come la mia casa sempre. Più grande stanza, molto importante hanno una buona connessione WiFi, e c'era un desk e una sedia confortevole dove potevo lavorare, che è bello. Il pranzo inizia alle 6:00, che è una buona cosa. Il mio posto preferito è un gastrobar ONEDECK.. Io amavo rimanere qui e io consiglierei. Grazie Pak Teddy e Team. Ci vediamo la prossima volta..

Tempat nyaman dekat dengan tempat mencari makan, kamarandi bersih. Fasilitas kamar tidur dan meja ada tidak diberikan sendal dan air minum.

Ho soggiornato per una notte in surabaya prima di tornare a Jakarta..... ho trovato questo hotel è molto bello....è situato sulla strada principale e ha un sacco di spazio di parcheggio e è più facile per noi di parcheggiare da soli.... - Signor Presidente, signore. Quando siamo arrivati, siamo stati saluti da un amichevole ricevitore e ci hanno spiegato la nostra camera e le strutture di questo hotel. - Signor Presidente, signore. In generale, questo è un hotel consigliato per coloro che soggiornano in surabaya....

The Zest Hotel is a very wonderful and friendly hotel. I’m very happy with my stay. The staff, always smiling and ready to attend to your everyday needs. The restaurant on the 1st floor is very delicious and the employees there are always happy to serve you. Wonderful and delicious food. The room itself is wonderful too. The wifi works well and had no issues connecting to it. The bed is very comfortable. I got a wonderful view. Everything went well. I definitely will return next time. Thank you so much.

Well this is our first time staying in this hotel, when we arrived the staff was so nice, they help us alot in the checkin process and it didnt take long till we finally arrived at our room. The room was standard and we got the back view of the hotel, it was a river and some neighbours area, but at night, it was a better view. It was clean and tidy, most of it was already there and we just had to settle first. Actually it was quite nice to stay here, the vibe to rest and relax was quite here. The breakfast was quite nice also, we got some Indonesian buffets with a lot of choices, it tastes good and quite satisfying. Lemme tell you about some annoying things that happened to us, at midnight around 2am there some guests that try to enter our rooms, i guess they were drunk and chose the wrong rooms, it was quite some times, till they realised it was the wrong rooms, it didn't bother us much, but the wife was quite startled, But overall it was quite an experience to stay here, definitely maybe we will choose this hotel again for our next staycation, thanks

Inoltre: l'hotel è pulito, puzza bene quando si entra nel lobby, ascensore, camera e anche tovagliola puzza molto bella aromaterapia. Hanno offerto sconti per l'acquisto di f&b nella camera del caffè Bess è piuttosto spazioso, pulito, bagno anche pulito, moderno e ben mantenuto, hanno anche fornito igiene, asciugacapelli e carta igienica extra. AC è freddo. La camera dispone di mini frigo e caldaia elettrica Piscine a Nizza, situato nel 9° piano (bagno per bambini e piscina per adulti) con una bella vista. Vendono delizioso pane al ristorante della giardina vicino alla piscina. Puoi anche ordinare cibo e goderlo dalla piscina. Il colazione è stato separato in 2 località, il ristorante Gardenia sul 9° piano e il salone esecutivo sul 38° piano.Il nostro colazione è stato presso il salone esecutivo, la Food ha una piccola selezione, ma deliziosa. Connessione Wi-Fi gratuita Minibar in camera Bess Caffè Shop ha un grande ambiente per salire e mangiare, buona varietà di cibo e bevande anche Minus: Matraccia e cucchiaio non sono confortevoli per me perché non è abbastanza morbido E ci vuole un po' per l'acqua calda nel bagno No towel provided in the pool area The breakfast has more selection at Gardenia restaurant compared to the executive lounge No sign for the food served during breakfast Elevator does not have sign which one goes to which floor. Essi separano l'ascensore a destra per il piano superiore e quello a sinistra per il piano inferiore. Sarebbe bello se ci fosse un segno chiaro per indicarlo. Hanno 24 ore in servizio in camera, ma non c'è menù in camera e dobbiamo scendere al caffè di Bess per pagare, perché sul piano alto la loro macchina EDC perderà il segnale. Ma nel complesso abbiamo avuto buon soggiorno. e ritornerà per un altro soggiorno

Service at check-in is good, friendly. The cleanliness of the room is ok, what needs to be improved is the cleanliness of the linen which is very lacking, it would be better if it was kept clean and there were no spots. For parking fees, it should be made free because parking fees will be multiplied if guests often leave the hotel and come back to rest, info from the front office, that free parking tickets are only obtained according to the number of nights we stay, even then we have to inform the front office by showing a parking ticket. I also forgot to show it to the front office, the hotel can cooperate with parking management services, maybe by showing a room card you can park for free

Over all it gets a good rating from me. One thing that maybe able to improve is the standard of cleanliness. I dunno whether it only happened in the room which I booked for, but the bathroom was pretty mossy on the floor. I am okay with that, but for others, it may be intolerable. Thanks and be better ❤️