Jl. Raya Kedung Baruk No.96, Kedung Baruk, Kec. Rungkut, Kedung Baruk, Rungkut, Surabaya, East Java, 60298, IndonesiaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.3/5
Molto buono
67 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.3
Servizio4.4
Pulizia4.2
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Tutte le recensioni(67)
Recensioni positive(66)
Recensioni con foto/video(24)
Soggiorno meraviglioso!(7)
Personale amichevole(7)
Recensioni negative(1)
Utente ospite
Camera Deluxe
Soggiorno: apr 2024
Viaggio con amici
37 recensione
4.7/5
Fantastico
Pubblicata: 2 giu 2024
Locations is close to aiport , i like it . The service is quite good, easy transportation
Traduci
muhammad
Camera Deluxe
Soggiorno: giu 2024
Coppia
15 recensione
5.0/5
Eccezionale
Pubblicata: 13 lug 2024
very good place good food , and the staff is very kind to us, just nice
Traduci
Siti Salwani
Suite Junior
Soggiorno: apr 2024
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 17 mag 2024
Hotel very clean, food very delicious
Traduci
Risposta dalla struttura: Dear Mrs. Siti SalwaniWarmest Greeting from Hotel Gunawangsa Merr SurabayaThank you very much for taking your precious time to write the feedback on your recent stay with us. We are delighted to hear that you enjoyed the stay, here we always strive to maintain our standard of services and products to a high level to meet our guest satisfaction. Kindly be informed that we are available 24 hours to assist your needOnce again thank you for your review, and we are looking forward to welcoming you back in the future.Best regards,Yanies PermatasariAsst. Front Office Manager
noviana
Camera Deluxe
Soggiorno: giu 2023
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 3 ott 2023
Overall good just a bit old and the ac not working well that time maybe need service
Traduci
Utente ospite
Camera Deluxe
Soggiorno: ott 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 7 nov 2024
Sangat nyaman
Traduci
Utente ospite
Camera Deluxe
Soggiorno: ott 2024
Famiglia
1 recensione
4.0/5
Molto buono
Pubblicata: 16 nov 2024
Very GooD
Traduci
Riska Arimbi
Soggiorno: giu 2022
Famiglia
3 recensione
3.2/5
Pubblicata: 9 lug 2022
The room I give rate 3 - arrived at the room , smell , floor dirty , bed sheets got stain, towels looks old- this place need more more more maintenance. Sofa skin is rough, the linen colour old, door balcony is unsafe, fridge dirty and not clean (stain and hair under the freezer) 🙈🙈. The electric sockets most of them is loose.
Breakfast not much choices (the veggies doesn’t look fresh)- the price is way too much for 4 nights stay at family room (which is far away from the expectation and smelly) the photos is completely not same in real room.
I really disappointed and the price way too much (family room). I hope the hotel management fix that problem or don’t sell that room. Thank you 🙏
pelayanan baik, bisa early check in dg tambahan biaya
ac dingin
lokasi strategis
Traduci
Utente ospite
Camera Deluxe
Soggiorno: lug 2024
Viaggio con amici
13 recensione
4.2/5
Molto buono
Pubblicata: 19 ago 2024
整體還行,環境不錯很漂亮,就是洗手間的衞生需要改進
Traduci
Risposta dalla struttura: Dear Beloved Guest"Warmest greeting from Hotel Gunawangsa MERR Surabaya"Thank you for your time to sharing your experience during your stay. Your comments are valuable for improving our service quality and delivering the excellent service always.I would like to apologize for the inconvenience that you experienced. It's our concern to improve our property facilities and deliver excellent service to our awesome guestsWe do hope we have a chance to welcoming you again, and extended our service to you at Gunawangsa MERR Hotel SurabayaBest regards,Yanies PermatasariAsst. Front Office Manager
Utente anonimo
Camera Deluxe
Soggiorno: mar 2024
Famiglia
4 recensione
4.7/5
Fantastico
Pubblicata: 22 apr 2024
Check in check out nya fast respon, ramah dan ada jaminan uang 100rb atau ktp, pertama masuk lngsung ada pintu kamar mandi terbuka dan rada bau pesing mohon ditingkatkan kebersihan kamar mandi nya, utk kolam view nya langsung jalan raya dan sungai, klo pagi tidak panas krn matahari nya ketutup sm gedung jd nyaman sekali.
Traduci
Risposta dalla struttura: Dear Beloved GuestSalam hangat dari Hotel Gunawangsa MERR SurabayaTerima kasih Ibu/Bapak sudah meluangkan waktu untuk menulis ulasan mengenai Hotel kami. Mengenai informasi yang Ibu/Bapak sampaikan, sudah kami teruskan ke Management & Department terkait. Mohon maaf atas ketidaknyamanannya selama menginap. Ulasan Ibu/Bapak, sangat berarti, agar kami dapat meningkatkan pelayanan & fasilitas kami kedepannyaSekali lagi, terima kasih atas ulasan Ibu/Bapak, kami tunggu kedatangan kembali menginap di Hotel Gunawangsa MERR. Kami standby 24 jam, untuk dapat membantu Ibu/BapakSalamYanies PermatasariAsst. Front Office Manager
Lilihidayat
Camera Deluxe
Soggiorno: dic 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 28 gen 2025
Pool bersih, nyaman, kids friendly, gym bersih, staff baik
Traduci
Risposta dalla struttura: Dear Ibu Lili HidayatSalam hangat dari Hotel Gunawangsa MERR SurabayaTerima kasih banyak atas ulasan dan penilaian yang Ibu berikan. Kami sangat menghargai waktu Ibu untuk berbagi pengalaman dan kami sangat senang mengetahui bahwa, Ibu menikmati masa tinggal Ibu pada Januari 2025 di Hotel kamiKami bangga mengetahui bahwa Ibu merasa puas dengan kualitas Kamar Deluxe kami, serta lingkungan sekitar yang nyaman dan mendukung. Selain itu, kami juga senang Ibu menikmati fasilitas kami, seperti kolam renang yang bersih dan nyaman, yang dirancang ramah anak, serta gym yang terjaga kebersihannya. Kami selalu berusaha menciptakan atmosfer yang nyaman dan aman untuk keluarga, dan kami sangat senang bahwa tim staf kami memberikan layanan yang memuaskan selama Ibu menginap.Komentar positif Ibu menjadi motivasi bagi kami, untuk terus meningkatkan kualitas pelayanan dan fasilitas kami agar setiap tamu merasakan pengalaman yang luar biasa. Kami sangat berharap dapat menyambut Ibu kembali di masa depan. Terima kasih sekali lagi atas ulasan yang telah Ibu berikan, dan kami mendoakan perjalanan Ibu selanjutnya selalu menyenangkanHormat kami,Staff & Management Hotel Gunawangsa MERR Surabaya