Hotel in zona Sängerstaffel, Stoccarda

Very nice decorated place at the reception We have booked a Christmas special for a very good price and expected a small room, but when we opened the door, it was a big surprise: It was a spacious and well furnished room with a nice balcony in the upper floor. The Bath room was very big, too Beds were compfortable. The area is quiet. the only problem: the elevator did not work during the night Hours after 23:00 but no real problem, You can take the stairs. With the key you can go out and come back all night Parking in the area is for free only during the night. During day time, you have to pay for the parking ticket. But we managed to find free parking 3-4 streets further down. There is a vending machine In the Hotel so that you can purchase beverages for very fair prices Wifi worked well Staff in the evening was very friendly. Staff in the morning was adequate. For breakfast an additional payment and a new covid Test would have been required for an additional fee, therefore, we did not Eat there in the morning. We would book again Enjoy the stay!

Ich hatte 4 Nächte in diesem Hotel gebucht, da meine Tochter in Stuttgart im Krankenhaus lag. Bei der Buchung musste ich den vollen Betrag inklusive Frühstück und Tiefgaragenstellplatz im Voraus bezahlen. Glücklicherweise wurde meine Tochter nach dem zweiten Tag bereits wieder aus dem Krankenhaus entlassen und wir konnten zurück nach Hause fahren. Als ich beim Auschecken auf die Rückerstattung der zu viel gezahlten Übernachtungen zu sprechen kam, bat mich der Mitarbeiter eine Nachricht mit dem Anliegen an die Chefin zu schreiben, er würde es dann weiterleiten. Zwei Wochen später hatte ich immer noch keine Rückerstattung und auch keine Rückmeldung. Darauf hin habe ich nochmals eine Nachricht Im Internetportal an das Hotel mit einer Frist zur Rückmeldung gesendet. Die Frist ist abgelaufen, Rückmeldung und Rückerstattung Fehlanzeige. Wenn ein Hotel meint, dass es Geld für eine Umbuchung einbehalten muss, erwarte ich zumindest eine Rückmeldung. Das Anliegen eines Kunden einfach auszusitzen und eine Notsituation zur Gewinnmaximierung auszunutzen geht gar nicht. Ich werde den Fall wahrscheinlich an meinen Anwalt übergeben. Das Verhalten der Leitung dieses Hotels grenzt an betrügerisches Verhalten. Ich lerne daraus, dass ich nicht mehr in einem solchen billigen Hotel im Voraus bezahlen und lieber ein paar Euro mehr für ein renommiertes Hotel ausgeben werde. An alle anderen, die in Stuttgart übernachten wollen: Finger weg vom Hotel Sautter, wenn etwas unvorhersehbares kommt, werdet ihr dort abgezockt!

Hotel molto pulito camere ampie con macchina x caffè Nespresso bollitore e frigo. personale gentile e professionale ottima la colazione e buona la cena a buffet... Comoda la posizione vicinissimo alla metro e con 2 fermate sei in pieno centro... Una bella chicca è la terrazza( o se vuoi anche al piano terra) che con un sottofondo musicale e una bella atmosfera puoi gustare ottimi drink ... Ah è attaccato ad un enorme centro commerciale... Hotel perfetto e consigliato

Sono molto soddisfatto dell'hotel.

La stanza era piccola, ma sufficiente e ben attrezzata, la colazione poteva essere prenotato, niente di straordinario, ma per il prezzo assolutamente ok. È ben raggiungibile con la PNV, tra cui, per ora, non è una posizione tranquilla (con le finestre che rimuovono un gran numero di rumore dall'esterno). Purtroppo, il giorno della partenza abbiamo notato che l'unica sedia a rotelle per la dimensione dell'hotel è un po' troppo poca - allo stesso tempo, checkout e lavanderia/spazzatura ha portato a periodi di attesa. I collaboratori erano molto gentili.

Albergo carino, stanze belline, bagno ok, letto molto comodo, buona pulizia, personale gentile, colazione buona, prezzo buono, posizione non male a 15 minuti a piedi però c'è vicinissima la fermata del treno di superficie

Due to the pandemic we had to cancel other New Year's Eve plans and chose to stay a bit closer to home. This was an excellent choice! Unfortunately I can't attest to the salon, spa, or pool (all are off our to-do list until Germany's numbers are down), but everything else about this hotel was amazing. Everyone spoke excellent English, were very accommodating, and the restaurant requires a review all its' own (magnificent!!). If we had to find anything that didn't deserve a five-star rating, it would be the streaming service (lost Netflix connection frequently), however, everything else at this hotel made up for that. You couldn't ask for a better location; it's across the street from the Hauptbahnhof, and one block away from more shopping than you can do in a day! Every hotel in the world should offer an ”Olaf”! Olaf is the most outstanding of this hotel's very service-oriented staff; he is everywhere you need him to be right when you need him there!! If we owned a hotel chain, we would be trying to hire him away from the Graf Zeppelin - he's that good!! This hotel also has an elegant cigar bar. Although I'm not into cigars, it's so elegant that I did not mind accompanying my husband there. My husband's exact words were ”this place has the very best cigars I've ever tried, and an exquisite class of whiskey!” And thanks to Olaf, our preferred table was reserved in the restaurant and in the cigar bar every evening; We will definitely return to this hotel! Oh, I forgot to mention.......we've traveled a lot and have been in a lot of hotels; this was the first that offered a WALK-IN closet with ample storage storage! The two sinks in the bathroom, both a tub AND a shower were also a plus....comforts of home! (We were in a junior suite)

Das Zimmer war mit allem Nötigen ausgestattet. Wegen dem Fehlen einer Klimaanlage kann es im Sommer heiss werden. Dank der ausgezeichneten Doppelverglasung war es ruhig und ich habe gut geschlafen. Nettes Personal.

Il personale di questo hotel è sorprendente! È possibile dirgli che amano davvero i loro lavori e sono destinati a essere in ospitalità. Due persone straordinarie si sono ritirate alla mia famiglia e io - Sarina merz - desk front e Sophia Armandine - ospite. Grazie per l'eccellente esperienza e la calda ospitalità quotidiana della Germania.

La ricezione è stata chiusa per domenica, ma ci ha aiutato a trovare pasta. Le camere sono molto pulite, la struttura è molto buona, il bagno è pulito. E' un grande vantaggio che il parcheggio sia gratuito... e che sia un prezzo molto buono... non dirò niente su colazione, perche' non abbiamo preferito fare colazione in albergo.