Hotel in zona Zion Methodist Church Norton Green, Stoke-on-Trent

Siamo rimasti qui per due notti mentre visitavamo la famiglia per un matrimonio. La stanza stessa era completamente attrezzata con tutto quello che ci serviva per il soggiorno e era pulita senza spot... Voglio dire senza spot!!! A couple of things distracted from awarding a full 5 stars. 1: The check in is done remotely and was a little disconnected. The photo ID sent after booking was asked for again so had to be emailed again before passcodes we’’re released. No su raccogliere il telefono, quindi l'intero check in doveva essere effettuato tramite SMS - anche se la risposta era piuttosto veloce. 2: Non c'era parcheggio disponibile all'arrivo e abbiamo guidato per quasi 6 ore così essere stanchi, un po' rigido e fame questa notizia era un po' di un colpo soprattutto perché gli stati di lista ci sono parcheggio gratuito. Abbiamo inviato un messaggio al controllo in squadra che ha detto basicamente se non c'è parcheggio bene non c'è parcheggio. Abbiamo riuscito ad acquistare uno spazio un po 'più tardi una volta che qualcuno ha spostato la loro auto. 3: Hanley (la zona di SOT dove gli appartamenti sono situati) si sente un po 'di giù, anche se c'è un centro commerciale, cinema, mercato e ristoranti /shops da visitare e tutti noi ci siamo incontrati nei pochi giorni erano tutti molto amichevoli e entusiasti di Aiuto 4: Il tè/caffè complimentare ecc non è stato riempito durante il nostro soggiorno (sì sappiamo che è complimentare ma nella maggior parte dei luoghi in cui abbiamo soggiornato sono ancora riempiti quotidianamente). Vale ancora la pena di visitare ancora una volta e sicuramente riscrivere con la conoscenza di ciò che si aspetta.

Excellent room and en suite, very clean and seemed fairly newly furnished/decorated. Had booked a twin queen bed as was only available at time of booking (didn’t need two beds) and they did automatically switch me for what I think was a king bed on arrival and it was a very spacious room. Minus a point for dinner at the hotel which is a bit of a let down. - The allergens listed on the menu at reception didn’t match the allergens listed on the menu in the restaurant, so despite pre deciding what to have, was a bit of a let down to find some dishes were no longer allergen free - Also had my starter and main arrive before my drink did, despite ordering at the same time (they did apologise, as they were busy) -dinner in the restaurant was over priced for what you get (no seasoning or flavour) Breakfast however was great and excellent quality for buffet style. I used the gym and although small, it was great for a short stay and a nice to have. All staff were super friendly

Pros Il cameriere del ristorante è stato così amichevole e accogliente, grazie. Le camere erano confortevoli, ma ho prenotato per 1 adulto e 2 bambini non c'era modo di riuscire a trovare tutti i mezzi per stare in camera. (Non si poteva andare) Cons Deve usare la tua carta da camera per l'ascensore è stato molto frustrante Non essere in grado di usare il contante era anche irritante e ci sono voluti anni per essere servito al bar come solo una persona che serve Dovresti pagare £ 7.50 per notte per il parcheggio è stato un po' costoso al di sopra del costo delle camere 😳

The staff was friendly and helpful the breakfast was good. The cleanliness of the room was excellent and had a good night sleep. The only minor complaint from myself is that they closed the bar early so was unable to have a quick pint 🙁. But would definitely use again if in the area.

Hotel was lovely and clean, we had 3 rooms due to big party of us. Which were all together too. Only thing that let it down was breakfast in the morning…the lady in charge (don’t know her name) dressed in a suit separately to the others so guessing she was in charge was very arsey and rude huffing and puffing when we asked for a table for 9. She tried to refuse us entry due to them being busy in the restaurant. They eventually said could go in after much hassle but refused to pull tables together to let us all eat together, we had to sit separately.. although there was plenty of room to pull table’s together. I get the feeling she couldn’t be bothered to pull tables! Later I made a brew and found the milk was off (lumpy) and got sighed at for asking for it to be changed! 🤦🏼‍♀️ rudeness at it’s finest!!

Our wedding day at The Upper House was truly unforgettable. From start to finish, the entire day was flawless, and we couldn’t be more grateful for the incredible support we received from the team. Ellie and everyone involved went above and beyond to ensure that everything ran smoothly, making us feel supported and looked after at every step. We did not have a venue dresser, so we did this part ourselves. With the help and coordination of Ellie and her team we were able to set things up the evening before and the morning of the wedding with no complaints. The venue itself is absolutely beautiful. Every corner of The Upper House has such character and elegance, providing the perfect setting for our big day. Our guests couldn’t stop talking about how stunning it all looked and how much they enjoyed the atmosphere. Planning a wedding can be overwhelming, but the team at The Upper House made the entire process feel effortless. They were always available to answer questions, provide recommendations, and accommodate our requests, all with such kindness and professionalism. On the day itself, they worked seamlessly behind the scenes, allowing us to enjoy each moment without a single worry. Thank you to The Upper House for making our wedding everything we dreamed it would be – a beautiful, memorable, and incredibly special day. We would recommend this venue to anyone looking for a wedding experience that’s as perfect as it is personal.