Quality Inn & Suites Conference Center Statesboro Historic District

The complex was undergoing renovations. The facilities were clean but run down and clearly in need of replacements in many areas.

Upon arrival, were told we may lose power or water due to "pipe breaking" yet building under construction. Told we were contacted to inform of such inadvance--we were not! Staff argued to say they did and left vm, I have no vm on that line. Staff wanted me to sign two separate statements, both listing one of the two rooms reserved. Argued when asked for proper receipts to reflect 2 separate rooms. Charges/rates listed differed for two rooms reserved, at the same time. First room reaked of smoke. When asked for different room, told there were none available, yet 5 mins before we were given choice of floor/rooms. While the room was newly renovated and ok, the outside of the property was in very poor condition and neglected. Pool dirty, one louge chair and all chairs torn and tattered. Construction workers began talking/working 5a.m. Staff outside our room (one of very few rooms occupied) yelling into speaker phone at 8a.m. When asked to stop and complained of noise, staff wanting to blame construction crew for all, not accepting responsibility for own actions.

I booked in December for college graduation in May. They canceled my reservation two weeks before graduation which really put me in a bind because every hotel was fully booked by then.

We almost always stay here when visiting our son in college. Rooms are clean and comfortable. It’s usually a fuss free stay and there is an outdoor area. This hotel is hard to beat with their prices. Good location, very close to university and downtown.

The hotel is in terrible condition. Upon checking in, they told us that guests had been emailed to inform them that their reservation had been cancelled. We never received an email. The front desk person found our active reservation and “did us the favor” to find a room for us. The hotel was almost empty, There was a roach in our room but everything was new and looked clean. Towels were white and clean. We stayed because it was 10:00 pm and figured that all hotels in statesboro were full because the next day was graduation for GSU students

The property was quiet and clean. It was a little run down, however. The air conditioning in our room did not work. Thankfully the temperature outside was mild enough that it was not an issue. Most of the breakfast items were not available (drink machines weren't working) and by the time we got there at 8:30 am (breakfast ends at 9:00) they had stopped restocking so there was no fresh coffee and very little batter left to make a waffle. If you stay here and want a breakfast, get in early because it will be gone and won't be restocked. We made it through the night OK, but I will not be staying at this hotel again in the future.

The room was not cleaned well. The refrigerator, lamp, phone, and air conditioner didn’t work. I asked to move to a different room and even though it was supposed to be non smoking, it reeked of cigarettes. A maintenance person came to the original room and got the lamp and refrigerator working. Breakfast was a joke. Overall terrible experience and will never stay there again.

The hotel staff was challenging to understand on checking and was frustrated when I asked him to repeat himself. Upon arriving at the room we found a ceiling falling into the room, mold growth on the walls, and bedding covered in stains. The hotel is in need of major work and cleaning. I am beyond disappointed at this stay and highly suggest no one consider ever staying here!

We’ve stayed at this property twice now. This was the final straw. The workout room is ridiculous-the equipment does not work well or doesn’t work at all. We stopped in for the continental breakfast. It was 8:20. First my husband was told that items would not be replenished because breakfast was almost over. Then when I went to the front desk to checkout and I asked what time breakfast was done, I was told 9 am. I asked why items were not replenished when we asked and was told they were low on supplies. Seems like they use whatever excuse is convenient.