Hotel 5 stelle a Hue

The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment. The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities). The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink! The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally). During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know! The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked. On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”. We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave. The car trip was very pleasant and the driver was very polite and attentive. When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!

Definitely the best experience we've had for a while. Scenery is great, services are top notch, the food is AMAZING. They started out as a restaurant, and now expanded into a resort, so that kinda explains. There're now 2 or 3 restaurants in the resort, serving both local and western cuisines. Breakfasts are free and can be ordered unlimitedly. We usually have heavy breakfasts in the place, then went out to explore the city and the street foods outside. On the last night, we had our dinner at one of their Vietnamese restaurant. And while it's obviously more expensive than the street foods, the portion and tastiness is also at another level. The staffs are very very nice. While check-in, we handed them our passports and that's probably how they noticed that one of our birthday is during the stay. So they gave us a bunch of vouchers/discount for their services. Even hand made a birthday cake as a gift! Wish we stayed longer, and 10/10 would visit again.

Mi sono trattato come un regalo dal momento in cui sono arrivato per il mio 4 notti di soggiorno. Ho chiesto un check-in molto prima senza problemi e senza costi aggiuntivi. Mi è stato offerto un aggiornamento gratuito ad un appartamento incredibile molto più grande con balcone che guarda la laguna. Molto comodi letti e cuscini. Il personale di servizio pulisce ogni giorno e lascia acqua fresca e frutta. La colazione è grande con una 'stazione d'uovo' per cucinare le uova come vuoi. Ho ordinato la cena nella mia stanza la sera e il servizio alimentare e di servizio era impeccabile. Le classi Yoga & Tai Chi sono un bonus extra e ho avuto la possibilità di caiacare sulla Lagoon per 2 ore che è anche gratuito. Se avevo bisogno di aiuto con qualsiasi cosa ho appena dovuto messaggiare e sono stato risposto immediatamente. Ho anche chiesto un controllo più tardi & che è stato fatto senza problemi. Il personale qui è assolutamente meraviglioso, se solo il personale dell'hotel fosse così! L'unica difetto al Resort è la stanza degli uccelli. Non sapevo che gli uccelli sarebbero in gabbie e non potessero volare correttamente. Questo è stato turbato e immagino che potrebbero sbarazzarsi di prenotazione. Non ha senso cacciare uccelli quando si sono circondati da loro al Resort. A parte questo aspetto ho apprezzato molto il mio soggiorno e grazie a tutti coloro che hanno fatto una tale esperienza memorabile.

Having stayed at a Banyan Tree resort in the past, I had high expectations of this resort and I have to say, it did not disappoint me in one bit. Firstly, I have to mention the exceptional service. There is not a single thing the staff are not prepared to do in order to make your stay as comfortable as possible. Being a Muslim traveller, we had some concerns regarding the halal aspect of the menu. But I'm glad to say that the chefs understood the requirements and accommodated us flawlessly. We stayed in the pool beach villa for my daughter's 27th birthday, we booked two side by side. The villa itself was sensational. Getting up in the morning, walking on your own patio to your private pool, a stone throw away from the sandy beach, it's literally heaven on earth. Again, I will go back to the service levels because this is what truly makes Banyan Tree the special brand that it is. Thank you so much for your hospitality and your caring. Special mention to Nhi, Hung and Tan for making it extra special. The only downside is that it's slightly off the beaten track. A night out in Danang is a 2 hour round trip. But we spent the first 5 days of our holiday doing all the exploring and Banyan Tree Lang Co was the perfect wind down before heading home. I highly recommend anyone looking for a luxury escape in Vietnam, pick this place!

Se stai cercando un hotel spa rilassante circondato da belle natura e tranquillità, Alba è il tuo posto. Architettura moderna, molte cose verdi, grande piscina, molte attività rilassanti come yoga e meditazione, le onze, i massaggi, ecc. Il personale è estremamente carino, professionale e utile.Non volevo andarmene, ma non posso fare vacanze infinite per sempre

Very friendly and helpful staff in front desk ❤️ Linh, Dung, Thao, Nhung very clean room thank you housekeeping 🙂 Love the breakfast and my daily hue coffeeeee 🥞 Recommend for anyone who want comfortable, easy access to sightseeing and quiet.

I dintorni dell'hotel sono bui in periferia e non c'è nemmeno un supermercato. L'insonorizzazione della stanza era così scarsa che le persone fuori dalla porta parlavano come se fossero all'interno della stanza. L'hotel è stato inaugurato non molto tempo fa ed è relativamente nuovo, ma l'effetto di raffreddamento dell'aria condizionata centralizzata è troppo scarso. L'aria condizionata era accesa tutto il giorno e la temperatura era fissata a 20 gradi. Quando tornavo la sera, la stanza non era ancora molto fredda. Il pannello di controllo installato a parete non fa alcun rumore e si allenta quando viene premuto. L'hotel non è conveniente

La villa che abbiamo soggiornato era assolutamente meravigliosa. Ci siamo divertiti tanto nella bella e spaziosa villa. Il personale era incredibilmente amichevole e ci ha dato un caldo benvenuto. Lo consigliamo molto agli altri viaggiatori e speriamo di tornare un giorno!

We love this place. We had a beautiful spacious wooden cabin with a balcony overlooking the Pearl River. Phi, the manager looked after us splendidly and could not have done more. We locked ourselves out, he came up in his buggy, we forgot something, he came up in his buggy; he had a cooked sliced steak take-away breakfast with dragon fruit ready at 6.45am and a taxi. Thank you Phi and team! We come back one April to see the tombs and pagodas we missed.