Hotel 5 stelle a Pune

Ho avuto un soggiorno assolutamente sorprendente! Tutto, dall’ospitalità alla pulizia e all’atmosfera, superava le mie aspettative. Il personale era incredibilmente caldo e attento, facendoci sentire a casa. La cosa che ha reso l'esperienza inoltrabile è stata la concezione complimentare che avevano fatto per una festa di compleanno, dalle belle decorazioni alla torta sorprendente, ogni dettaglio è stato preso in considerazione con tale cura e sforzo. Ha aggiunto un tale contatto personale e memorabile al nostro viaggio. Molto consigliato per chiunque cercasse un perfetto percorso con un servizio eccezionale e gesti pensieri.

Athiva Resort is, without a doubt, the premier choice in Khandala. Our family enjoyed a truly memorable stay. The accommodations are excellent, boasting a wonderful variety of rooms with spectacular cliff and valley views. The level of service and staff hospitality is unmatched. Culinary experiences were consistently excellent, highlighted by a fabulous and diverse breakfast spread. We are particularly grateful to Sakshi, Urmila, and Mr. Gupta for their attentive and gracious service in the dining area. We look forward to returning soon.

Fariyas Resort in Lonavala is a gem of a getaway, combining scenic beauty, excellent amenities, and warm hospitality to create a memorable experience. Nestled in the picturesque hills of Lonavala, the resort's location is one of its standout features. Surrounded by lush greenery and serene views, Fariyas offers a perfect escape from the hustle and bustle of city life. Its proximity to key attractions like Tiger’s Leap and Bushi Dam makes it an excellent base for exploring Lonavala. The resort is well-known for its impressive range of amenities, and they certainly lived up to the expectations. The highlight for us was the pool and water park area, which is perfect for families and solo travelers alike. The pool was clean and well-maintained, providing a refreshing dip amidst the scenic surroundings. The water park, complete with slides and splash zones, added an element of fun and adventure to our stay. It was wonderful to see both kids and adults enjoying themselves in this thoughtfully designed space. Dining at Fariyas is another aspect worth praising. The buffet spread for both lunch and breakfast was extensive and delicious, catering to a variety of tastes and preferences. Breakfast featured a mix of continental and Indian dishes, with highlights like fresh pastries, dosas, and flavorful coffee. Lunch offered a more elaborate spread with live counters and delectable desserts, ensuring that every meal was a feast. The attentive staff at the restaurant further enhanced the dining experience with their courteous service. The bar at the resort is a cozy and inviting space, perfect for relaxing with a drink after a day of exploring. The well-curated menu of beverages, both alcoholic and non-alcoholic, ensured there was something for everyone. The bartender’s recommendations were spot-on, and the ambiance added to the charm of the evening. A special mention must be made of the resort's Christmas décor, which was absolutely delightful. From twinkling lights to thoughtfully arranged festive displays, the entire property exuded holiday cheer. The Christmas tree in the lobby was a particular highlight, and the effort to create a warm, festive atmosphere did not go unnoticed. It truly added a magical touch to our stay, making it all the more memorable. Overall, Fariyas Resort seamlessly blends luxury and comfort with its stunning location, exceptional amenities, and attentive service. Whether you’re looking for a family vacation, a romantic retreat, or a solo getaway, this resort has something for everyone. Highly recommended for anyone visiting Lonavala, especially during the festive season when the resort is at its vibrant best.

Location and service wise OK: one slight negative comment the supportive personal is too much sometimes, with sitting manners in the morning, keep pushing things or they need to be avoided by the customer while they are doing their job.

I would like to thank Sous Chef Sunil Madappa Sherekar for the wonderful dining experience. His passion, attention to detail, and excellent recommendations made the meal truly enjoyable. I'd also like to compliment Athili Alice at the front desk for her friendly, attentive, and professional service. She made us feel welcome from the moment we arrived. Both of them helped make our visit a memorable one. Thank you!

La stanza è molto vecchia, alcune strutture sono invecchiate.Il personale di servizio è molto entusiasta e ci sono problemi che possono essere risolti in tempo.Il tipo di colazione non è molto, ma è molto delicato, ci sono frutta fornita ogni giorno, fantastico!C'è un parco vicino all'hotel che è molto adatto per fare una passeggiata. In generale, il rapporto di prezzo è buono,  la prossima volta lo userà se hai la possibilità.

I had a wonderful stay for 6 nights at the Sheraton Grand Bund Garden, Pune. A special mention to Ms. Rupal Navale, who went out of her way to ensure every detail of my stay was perfect. She personally checked in to see if I was comfortable and if there was anything I needed, which was great service. She also kindly sent up a birthday cake as I was there celebrating my birthday. Her warm hospitality and attention to detail made my stay exceptionally comfortable and memorable.

Sujan and Kurush at reception were welcoming and helpful. Special thanks to Tejal from housekeeping team!

Towel seems to be dirty and not dried after wash. Send my clothes for laundry but it took me more than 2 times communicating with the staff to get it as it seems that the command of english is slightly lacking. Lastly, there seems to be a KPI for the staff to keep asking customers on feedbacks which is not natural and seems deliberate.

Location is quite far from Hinjewadi and Pimpri area, it was about 30 - 45mins commute depending on traffic condition. Food varieties in the hotel for breakfast and dinner were quite limited and mostly are Indian foods. Propose to add more International variety to cater for different needs. Room was fine and comfortable, but housekeeping can be better with hair strands can be found on the bed regularly. We have booked the Business traveler package, and confirmed with the staff during check-in that we were entitled to 2 free laundry per day, but was eventually charged for the service. Need to be more transparent in this aspect as we were using this service on the assumption that it was free.