Trova hotel a 4 stelle a Meyrin

"Management please check this review and travellers please watch out!!!  A  nice clean hotel with great restaurant which made me feel like home. Closed to the airport though location is a bit difficult for me to walk to the airport, but they have nice shuttle service to take guests from/to the airport.  In my mind, I praised it was the best airport hotel I was staying ever, and they deserved a great review. (that was what I felt at the beginning). With the reasons above I had extended to stay one more night to check out on 12 May 2025 when I could easily move to the hotel in front of it for the extra day (Nash Suites airport hotel) with cheaper price. I chose to stay.  I Got Really Upset And Disappointed when a box of Chocolate in my room got lost. I have pictures attached here in the review!!! Chocolates in Switzerland are very unique, and I intentionally went to Sweetzerland (a chocolate boutique) on Saturday to purchase two boxes for my friends in the Netherlands because Sweetzerland closes on Sunday. One box cost me CHF 22. On Sunday May 11, I went out till the evening around 6pm.  As soon as I got back to the room, I realized one box of my chocolates was gone but left me the white gift wrap. I immediately went down to report to the receptionist. The one I first talked to was nice. She seemed willing to help solve the problems. She referred me to talk to another receptionist, her colleague but the lady she referred wasn’t available at that time. She asked me to go talk later again. When I did, the second receptionist said all the managers, and house keeping they needed to talk to left because it was after 6pm. I asked her to call them. She said that was impossible. So, verfication wasn’t successful. Instead, she asked me to leave my contact number in Europe and email address because I was gonna check out the next morning 4 am. She claimed by the next morning 4:30 am after they talked, they would come up with a solution and would contact me. I waited for two full days, and no call or email received. This IGNORANCE shouldn’t be done. This considers BAD SERVICE!!! This shows that you don’t care about short stay travellers. How unsafe the guests would feel??? Now, it has come to the point that I was complaining about losing one chocolate box to complaining about bad manner of the receptionist! There were 3 receptionists that evening, she was the second lady who sat down in the middle with longer face shape. It happened on May 11 evening, and my room number was 311.  Management Please check and take this action seriously!!! Don’t let the act and services of those ladies ruined your hotel’s reputation. It was supposed to be a great 5 stars hotel but it ended up as one star. It is a shame to let the reputation go down this way. Our family also ran a hotel in our home county, so I deeply take sympathy on you and want you to know!!! PLEASE Definitely Check and Verify!!! Don’t make your guests feel like you don’t care especially for those overseas guests who go and do a short stay.  It is not the value of a box of chocolate matters, it is about housekeeping lady’s behavior and the ignorance of the receptionist!!! What if I left my other stuffs unlocked in the luggage on that evening?!? She probably would take something important on that luggage too.  Please You Should Check with the housekeeper and the receptionist on that day!!!!!!"

"Very clean hotel with microwave, coffee machine & kettle. Towels are plush. Can ask for additional amenities items at counter. Airport shuttle runs every 20 mins till midnight, very convenient."

"Everything is pretty decent - clean room with decent space and friendly front desk that speak perfect English. The location is not very ideal for tourists, but it has a bus stop just downstairs of the hotel."

"房間很大很乾凈 酒店大堂中空設計，房間朝大堂但完全不會吵（瑞士門窗系統是真的可！但是很安心（門外發生什麼大堂都能看到），女生一個人入住也不會覺得不安心。一面的房間可以看到雪山，有一位前台的男服務員真的太nice了，其他服務員也挺好的～ 早餐就是標準西方早餐，還行 但是！附近酒店都提供標準機場班車，衹有美居需要預約，就會稍微有點麻煩"

"Excellent. We had a very good and comfortable stay. We appreciate the experience. Thank you!"

"we got airport shuttle service directly from airport to hotel, got away from the hassle to push around with our bags first day in geneva. hotel provided us free transport card to tour around geneva, receptionist given us guide to nearest tram station. could saviour yourself some late night supper with mcdonald’s which just 2mins walk from hotel. hotel cleanliness was great! ambience was nice, bathroom’s hot water was hot enough! overall great stay!"

"Molto buona esperienza. La stanza è molto tranquilla e pulita. Il servizio di navetta è anche conveniente."