Hotel 3 stelle a Bristol

I had a good stay at the hotel. There was just no hand soap in the basin, so I had to use body wash from the shower. I liked the convenience of parking in the basement.

The apartment itself was good. Spacious, well-decorated and had all that we needed. Location is quite okay too. Customer service could improve as it was quite difficult to contact reception and there were delays in replies.

We were pleased with room, welcome and breakfast and ready to give a good review. I had booked via the Trip App and paid for a double room for 2 people with breakfast- at checkout a very rude receptionist demanded I pay £29 for two breakfasts and would not accept I’d already in effect paid for breakfast when booking. I showed her the booking confirmation which clearly stated the deal included breakfast - she still asked for payment. I demanded to see the Manager who still was reticent to accept that breakfast had already been paid for….. Unacceptable. As a result we were late for a family funeral

We stayed here as a group of four in two separate rooms. We chose the hotel partly because of its rustic style, but after this stay we realised that this type of accommodation was not really for us. Unfortunately, our stay coincided with an extremely hot week in the UK, and the biggest issue was the temperature in the rooms. There was no proper cooling, only small fans, and they were not enough at all. One of our rooms became extremely hot during the day, while the other was very uncomfortable at night. Because of the heat, we had to leave the room earlier than planned. There was also no lift, which may be expected in some older UK buildings, but it is still something to keep in mind. Cleanliness was average, but I cannot say it was particularly impressive. Overall, it was not a very comfortable stay for us. The building has character, but the room conditions, especially during hot weather, made the experience difficult. I personally would not choose to stay here again.

Overall is happy with stay. Well equipped and clean.  Only thing us need to carry my luggage up to 2nd flr a bit tired. Also, a but challenge to find the entrance to the apartment

Questo hotel si trova a buon mercato vicino a un fermo di autobus da cui l'Università di Bristol, la stazione di Bristol Bus e Coach e la stazione Temple Meads sono facilmente accessibili. La stanza è molto piccola e le luci sono insensate, ma è abbastanza comodo per pochi giorni in città. 

La stanza era pulita, ma c'erano poche strutture. Nessun frigo, nessun cassaforte, nessun coni d'aria. Una stanza molto elementare per il prezzo. Il bagno aveva solo sapone e lavatrice di corpo (di nuovo molto elementare). Per una stanza che costa più di 100 sterline per notte questo sentiva estorsionato. Le pareti sono sottili in carta. È possibile sentire le persone camminare nel corridoio e i vicini. L'unica grazia che risparmi è che le signore alla reception sono molto carine e di aiuto. Sarebbe meglio stare in un hotel più bello in una città e solo bus/taxi per i campi sportivi.

The only thing we had a problem with was the plug in the bathroom sink becoming stuck nd also no hot water from the tap only the shower.

Amazing location near clifton suspension bridge, nice area and shops nearby, clean room with all amenities included. Overall very happy with our stay and would definitely come back if going to bristol

Cheap, but very clean! You get what you pay for!.... Single bed with only able to use half of the mattress as the springs were sinking on one side!!! Notified reception - response - not my job! 😠... Contact customer support... Contacted customer support - surprise, surprise - SILENCE 😬 First week of a 9 month contract - Stayed 4 nights, already booked elsewhere! Location is great... Served by lots of shops and restaurants with a brilliant bus service... Can't fault location! N.B They supply 2 bath towels only and you are expected to wash yourself and reuse! 🤦