Hotel 3 stelle a Bristol

Great location for Bristol airport. Comfy beds, kettle and tea/coffee in the room. Airport shuttle service available, however this is £8 p.p. which I think is a little steep, considering you're staying at the hotel. On site restaurant is also a bit pricey and they don't stock flavoured gin at the bar!

We stayed here as a group of four in two separate rooms. We chose the hotel partly because of its rustic style, but after this stay we realised that this type of accommodation was not really for us. Unfortunately, our stay coincided with an extremely hot week in the UK, and the biggest issue was the temperature in the rooms. There was no proper cooling, only small fans, and they were not enough at all. One of our rooms became extremely hot during the day, while the other was very uncomfortable at night. Because of the heat, we had to leave the room earlier than planned. There was also no lift, which may be expected in some older UK buildings, but it is still something to keep in mind. Cleanliness was average, but I cannot say it was particularly impressive. Overall, it was not a very comfortable stay for us. The building has character, but the room conditions, especially during hot weather, made the experience difficult. I personally would not choose to stay here again.

The apartment itself was good. Spacious, well-decorated and had all that we needed. Location is quite okay too. Customer service could improve as it was quite difficult to contact reception and there were delays in replies.

POSITIVES: Perfect location, friendly staff, rooms were clean and modern with biscuits, tea/coffee and mini bar. Very comfortable soft bed. NEGATIVES: Both the room and bed were quite small and cramped and fan in the bathroom wasn’t very powerful

We were pleased with room, welcome and breakfast and ready to give a good review. I had booked via the Trip App and paid for a double room for 2 people with breakfast- at checkout a very rude receptionist demanded I pay £29 for two breakfasts and would not accept I’d already in effect paid for breakfast when booking. I showed her the booking confirmation which clearly stated the deal included breakfast - she still asked for payment. I demanded to see the Manager who still was reticent to accept that breakfast had already been paid for….. Unacceptable. As a result we were late for a family funeral

Il tempo più bello qui è stato il personale molto bello e amichevole.È stato circa 30 minuti a piedi in città e se si va in città a rush hour camminare è il modo migliore perché il traffico era piuttosto cattivo. La stanza che abbiamo soggiornato era bella e pulita e tesa e ci sono stati colpiti dal servizio dal personale che era davvero bella infetto mi sono sconvolto di trovare che facevano parte di un gruppo e non indipendente come si sentiva il tipo di servizio che si sarebbe ottenuto da un Il bar e i ristoranti erano bellissimi e l'edificio era così bellissimo all'interno e all'esterno, avevamo un bellissimo soggiorno bagni erano forniti e si sono profumati bellissimi.Grazie a tutti per il nostro bel tempo.

La stanza era pulita, ma c'erano poche strutture. Nessun frigo, nessun cassaforte, nessun coni d'aria. Una stanza molto elementare per il prezzo. Il bagno aveva solo sapone e lavatrice di corpo (di nuovo molto elementare). Per una stanza che costa più di 100 sterline per notte questo sentiva estorsionato. Le pareti sono sottili in carta. È possibile sentire le persone camminare nel corridoio e i vicini. L'unica grazia che risparmi è che le signore alla reception sono molto carine e di aiuto. Sarebbe meglio stare in un hotel più bello in una città e solo bus/taxi per i campi sportivi.

Had a lovely stay overnight at the Grand. Whilst both lifts were broken they had my bags brought up to my room for me and kindly stored them when I checked out as well so I could explore the city before my train departure. Staff were all friendly and helpful. The room was clean and comfortable, with everything I needed. Only slight gripe was with the towels, whilst they were clean they were a bit tatty and they had quite a musty smell to them. Apart from that I can't fault any part of my stay.

Mixed bag... The bad- 1)Check in is only between 4-10pm so be aware. 2)Host (male) was unwelcoming and sarcastic on arrival, after a long journey - unnecessary 😏 3) Room 2- Bed squeaked throughout night with every movement. Thats the worst negative! The good- 1) Room lovely, spacious and clean, including bathroom 2) Good range of Tea/Coffee and biscuits 3) Cost of room good value for money, central location

Amazing location near clifton suspension bridge, nice area and shops nearby, clean room with all amenities included. Overall very happy with our stay and would definitely come back if going to bristol