Trova hotel a 3 stelle a Darmstadt

I checked in. The room was prepaid and they took a credit for incidentals. All good. I went down half an hour later to get a beverage and got told I needed to pay in cash. Made no sense at all. Their English was terrible and their German not much better. That doesn't worry me at all, but them not being able to answer my questions was frustrating. The air con did not work. They said they would send housekeeping (??) I check out 2 days later. No one came to help. Late on my first day the power failed. No TV, no aircon (even if it did work) No toilet, yes, the toilet needs power to flush. Imagine the mess after 2 nights. I told them and they said someone would come. The next morning I told them again and they said the maintenance people were just having breakfast. They never came. 2 nights with no power. I complained again at check out and the girl at check out said sorry and there is nothing they can do. Avoid this place at all costs. There are so many new options in the area check those out. I am taking this up with Marriott and Amex.

Il miglior hotel è garantito per le imprese, poiché tutte le aziende interessate dalla città intestinale sono intorno all'angolo. Per i turisti è troppo lontano dal centro. Ma: un ottimo hotel con un concetto fantastico. Tutto funziona rinnovato, e questo con amore. Personale molto utile - e questo 24/7. Super pulito ... Ci siamo sentiti molto bene. Anche il colazione è molto buono.

Very pleasant clean hotel well located right next to the railway station. It’s as you would expect for Holiday Inn. The room which we asked for my top story was modern fresh, lovely linen and a lovely big bathroom. We couldn’t get the TV to work one morning morning, we were checking out so I didn’t bother. Housekeeping came every day and the toiletries in the bathroom was dove and it was lovely a real nice touch. Head disabled parking which is what I needed close to the entrance door. The service from the desk at reception was very efficient. The breakfast was a good selection, although there are no cooked breakfast available.

Everything from check-in to provision of information, getting a coffee at the bar, room, breakfast and storing the luggage over the day was excellent. The (standard) room was extraordinarily quiet during the night, the windows do a good job in keeping the boise of the street outside. The bathroom is small, but sufficient. The desk is fine for working with a laptop and/or checking papers, and the wifi works well, too. The breakfast convinces with tasty breadrolls and jam as well as fresh vegetables and fruits, the cereals are good as well. As a tea lover, I was satisfied with the selection of teas provided (even though it was just one black tea). The location of the hotelis good, too: it is in walkable distance from the train station and the city centre and close by a tram station.

This is a new hotel, in very good condition. We had booked a family room for 2 adults and 2 children and the receptionist allocated us Room 302 which was small and had only a double bed and a sofa which could be converted into a single bed for one child. We returned to reception to raise the problem and were told that we should make up the bed ourselves! We've never experienced such a poor attitude in a Premier Inn before that and this ignored the fact that there wasn't a fourth bed for our other child. They agreed to move us to another room suitable for 4 if we hadn't ”used anything in the room” as then they could rent it out again, as if it would be our fault if we had. Despite the Premier Inn website promoting vegan food at breakfast, we found that the only hot food for vegetarians was beans and egg, and for vegans only beans! On asking about vegan options the member of staff advised that no hot vegan breakfast was available at this location! They do provide vegan cereal and oat milk but overall they don't seem to have much interest in providing vegetarian/vegan options and we wouldn't book breakfast here again for this reason. We also received no room service, the beds weren't made for us during our stay, the tea and coffee wasn't topped up, the bin wasn't emptied and towels weren't changed. Overall, although the hotel is attractive and in good condition we were disappointed that the service here fell well short of the level that you'd normally receive in a UK Premier Inn.

Mi dispiace dirlo, ma è stata la peggiore esperienza che abbia mai avuto in un hotel. Le mutandine profumavano come una sigaretta, la stanza era fredda e non potevano farla più calda (sono sicuro che vogliono risparmiare energia, ma ci congelavamo e la signora con cui lavoravo doveva prestarmi un radiatore per stare più comodo) , erano molto insensibili e non mi parlavano inglese in ricevimento, nessuno mi ha aiutato a portare il mio bagaglio giù. Ho sentito che avevano pregiudizio contro persone non europee. Io vengo, ma non più in questo hotel. Se decide dove stare e cerca buona energia e gentilezza, scegliere un altro posto. Mi dispiace dire che questo hotel è orribile. Sto editando questa recensione per chiarire le bugie che dicono nella risposta. Queste menti mi confermano solo quanto sono cattive. Non chiederei mai a una donna incinta di portare peso. Sono una madre, sono stata con il mio bambino all'hotel, e so quanto sia importante rispettare le madri. Aggiungo alla mia recensione la foto della mia e-mail al mattino presto chiedendo aiuto per portare il bagaglio alle 10 e la risposta dell'hotel dice sì (incoraggiandomi a cancellare la mia recensione negativa per offrirmi questo aiuto). Un'altra menzogna è che era 18 gradi all'aperto quando ho chiesto di riscaldare la stanza. Anche io appongo l'immagine del record meteo, mostrando che era 13 maxun il giorno che ho fatto check-in. Tuttavia, il mio bambino gioca nel pavimento e volevo un piano caldo. L'unica donna che parlava inglese mi gridava in tedesco quando sono andata a prendere il bagaglio, solo perché ho fatto una cattiva recensione e ho detto che il servizio era cattivo. E' stata una esperienza traumatica e vorrei davvero che tutte le madri fossero rispettate e che vivessimo in un mondo con persone più carine. Mi sentivo molto discriminato lì e sinceramente non raccomanda questo posto. Vorrei che trovassi la guarigione e la compassione che avete bisogno. Om lokah samastha sukhino bavantu

Ho una piccola storia quando controllo, ma il finale riceve aiuto dal personale e controlla con successo. Questo non è un hotel, non c'è ricevimento.