Ilam Hall, Staffordshire Moorlands District, DE6 2AZ, United KingdomDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.5/5
Ottimo
48 recensione
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Recensioni verificate
Ubicazione4.5
Strutture e servizi4.5
Servizio4.5
Pulizia4.5
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Tutte le recensioni(48)
Recensioni positive(39)
Recensioni con foto/video(7)
Recensioni negative(1)
naomirebjemmett J
Soggiorno: lug 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 22 ago 2024
This was our first family stay at a youth hostel with our 2 children aged 5 and 2. As our 3 year old has complex needs it was a bit of a gamble but we managed to source her an accessible room in the courtyard with one parent, and the other parent and child stayed in the house (next time we would love to book the 2 accessible rooms side by side so we can stay closer together as a family unit). The AMAZING thing about this hostel Is that as it is on national trust land they have installed a changing places toilet next to the accessible rooms. For those who require these facilities this makes this YHA one of a kind and truly accessible and usable by people with complex needs and their carers. We were able to access the dining room and lounge and have lovely walks in the grounds as a family. We loved it and will definitely aim to return!
Traduci
Risposta dalla struttura: Hi Naomi Thanks for the great review. The accessible rooms are a 5 bed and a 3 bed ensuite so you would have to book these specific types of rooms. We cannot guarantee we can allocate these to you but, if you put a note on a future booking or give the hostel a call direct, we will do our best if possible. I hope this helps Kind regards Lyndsey, Reception manager
annc242019
Soggiorno: giu 2024
Solo
5.0/5
Eccezionale
Pubblicata: 27 lug 2024
Negatives - findings the place! There needs to be better signage and there is nil lightning from car park to the builidng. Its very very dark arriving. And trying to find the place and the care park. Positives- everything else! Car park and building felt safe, and it's a beautiful location and building. Inside felt like every other yha, which is a bit of a shame but practical and functional. Clean. It was soooo warm! Which was a pleasant suprise. But also you could control this yourself once in the room. I chose a private room shared bathrooms. Which again. Functional but clean and fine. Staff were lovely! Facilities good and i really wish i could have stayed for breakfast looked great. Id love to come back here with more time and see the national trust site, village and area. The walking routes and info at reception are fabulous. The coffee is great. Will be back !
Traduci
Risposta dalla struttura: Good morning Thank you for taking the time to leave a review. We are glad you enjoyed your stay and would love to welcome you back in the future. You mentioned the car park. The car park isn't actually part of the YHA. It is a National Trust car park which they allow our guests to use so I would advise contacting them directly if we wish to feedback on the car park specifically. Kind regards Lyndsey Reception manager
Utente ospite
Soggiorno: dic 2024
Solo
5.0/5
Eccezionale
Pubblicata: 12 gen 2025
The landscape on arrival is breathtaking. checking in is easy and welcoming. the options of walks hikes or relax are as you choose. I felt comfortable and cared for as well as well informed of the area. A definite must for anyone solo or a team x
Traduci
sammygarci
Soggiorno: giu 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 6 lug 2024
Such an amazing place with lovely staff and incredible views of the peaks. we found it by chance but we will definitely be coming back for a longer stay. Great atmosphere for walkers and families alike, lots of room for people to mix or to take time out and relax
Traduci
Risposta dalla struttura: Hi Sammy, Thank you for your lovely review, great to hear that you want to visit us again! Emma - Team member
carrieannp2020
Soggiorno: giu 2024
Solo
5.0/5
Eccezionale
Pubblicata: 6 lug 2024
Outstanding location and building.The grounds of the national trust is gorgeous. Just the most perfect yha.............................................................................................................
Traduci
Risposta dalla struttura: Hi Carrieann, We are so glad you loved our location as much as we do, it is stunning! Emma - Team member
timdudal1000
Soggiorno: apr 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 21 mag 2024
We stayed here while we were visiting Alton towers, it’s a beautiful place to stay, set in large grounds with outstanding scenery all around. The family rooms with en-suite are nice and clean, and it was a bargain at £41 for the night. Staff were lovely, and the facilities were good with a well equipped kitchen, pool and table tennis tables, and good sized social areas.
Traduci
Risposta dalla struttura: Hi Tim, Thank you for your lovely review. We are very lucky to be located where we are! Kind regards, Emma, team member
simonjulian
Soggiorno: set 2024
Famiglia
4.0/5
Molto buono
Pubblicata: 30 ott 2024
overall this was a good stay, too short really as we were using it for Alton Towers, so didn't benefit from all it had to offer. decent small family room (large enough for a big family really) ensuite, a little cold some people thought, I didn't. Breakfast wasn't fab or cheap the previous night we stayed at a travel lodge with a far better breakfast offering. but lovely old building, nice grounds, and friendly staff, so all in all, it was fine, and I wished we were there longer and done more in the local area.
Traduci
Risposta dalla struttura: Hi Simon, Thank you for leaving a review! We are happy to hear you enjoyed your stay and hope to see you again soon for a longer period in order for you to explore the local area. Many thanks Owen -Duty Manager
Ehab G
Soggiorno: ago 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 1 set 2024
Absolutely 5 stars. Cannot praise the team enough. Amazing venue, stunning views, excellent facilities. The wonderful Manager Lyndsey could not do enough for us to make sure we enjoyed our stay. Excellent organisation of our stay. Great communication to help us get the most out of our time. Restaurant, food, classroom, games room, laundry room and drinking water facility, the list goes on and on as everything you need is available. Parking just round the corner at the National trust care park. Walking distance to Dovedale and the stepping stones. Short drive to Matlock and Carington water. Ashbourne is 15 minuets away. Rooms were spotless clean. The manager and kitchen staff were absolutely exceptional. Lovely, interesting, friendly, passionate and genuinely professional staff. We were supplied with we needed for a comfortable stay. We all thoroughly enjoyed our stay and would highly recommend it. The stay was very organised. Fun, fun and fun waiting for you if you decide to book here. The Hostel offered exceptionally good value for money. We went as a group of 22 and we could not recommend it highly enough.
Traduci
Risposta dalla struttura: Hi again Georgy I do hope you will come and visit us again next year. Your group were lovely to host. Kind regards Lyndsey, reception manager, Ilam Hall
Bubble786
Soggiorno: lug 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 20 ago 2024
I have been visiting Ilam hall for many years. Everything about this place is excellent. The views, the rooms, the food and the staff. Thanks again especially to Kelly the manager who is always lovely and welcoming. Will see you next year!!!
Traduci
Risposta dalla struttura: Good afternoon Thanks for the review and thank you for returning to visit us again. I agree Kelly is lovely and a credit to our hostel. Kind regards Lyndsey, Reception manager
Spunky64
Soggiorno: lug 2024
Altro
5.0/5
Eccezionale
Pubblicata: 6 ago 2024
Very friendly staff in a great old building. I have visited many YHs and this is one of the best. Slight con was that are few toilets in a big building!
Traduci
Risposta dalla struttura: Hi Spunky Glad you enjoyed your stay. I agree about the toilets but, as a 200 year old listed building, we are limited in the physical changes we are allowed to make unfortunately. There is however a large block of public toilets in the building next door operated by the National Trust. I hope this helps Kind regards Lyndsey Reception manager
Only_on_thursday
Soggiorno: apr 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 29 mag 2024
Arrived late having covered 55km walking. We weren't in a great state (cold, tired and aching). Staff really friendly and helpful (almost immediately lost our key and they helped us to find it). The Kiwi who checked us in gets a special mention. Most beautiful area and building too.
Traduci
Risposta dalla struttura: Hi Thank you for taking the time to leave a review. I will pass on your compliments to the Kiwi who checked you in lol. Kind regards Ilam Hall
Brenda B
Soggiorno: mar 2024
Viaggio con amici
2.0/5
Pubblicata: 4 apr 2024
The food was quite dry, the beds were mostly hard and the pillows were too fluffy and my head sank into them(personal preference)! The bathroom was quite pleasant, I only stayed for one night but it was a tiny bedroom for 6 people. There wasn’t any service or wi-fi except in the reception. I feel it could be a little more clean but the staff were nice. Surprisingly, there was no locks on the doors, where it would be possible for someone to come in without a key or anything. But in all fairness the Hostel is in the middle of no where and I’m sure they take very good care of the place. Was a nice place to stay for one night! It’s great for large groups!
Traduci
Risposta dalla struttura: Hi Brenda Thanks for taking the time to leave a review. All our hostel room doors have electronic locks on them controlled with a physical key that somewhat resembles a credit card. Only people who have a key can access your room so they are indeed secure. We do also have some wifi in the hostel but only in the downstairs areas. We are glad you enjoyed your stay and hope to welcome you again in the future. Kind regards Ilam Hall
888Yog
Soggiorno: feb 2024
Altro
3.0/5
Pubblicata: 31 mar 2024
What a lovely place to stay, absolutely beautiful. Just a pity there were so many unruly kids and such poor parenting. Even the staff were annoyed. Now I am filling the word count as I have said what I wanted to.
Traduci
Risposta dalla struttura: Hi Thanks for getting in touch. It's definitely been a busy and boisterous easter weekend. We are sorry that you didn't enjoy you visit as much as we would like you to have done so but I do hope you will visit us again and have a pleasanter experience as, you are right, it is indeed a beautiful place to stay. Kind regards Lyndsey, Reception manager
Elaine S
Soggiorno: dic 2023
Coppia
5.0/5
Eccezionale
Pubblicata: 19 gen 2024
Staff really accommodating and friendly Beds really comfortable we had an accesable room which was really warm and cosy despite being out of the main hall. Great value for money in a beautiful setting Thank You
Traduci
Risposta dalla struttura: Hi Elaine. Thank you for the five star review. I can personally testify that the beds are super comfy:-) Kind regards, Lyndsey, Ilam Hall Reception Manager
Utente ospite
Soggiorno: mag 2023
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 29 giu 2023
I arranged a mini cycling tour with my cycling club and Ilam Hall was the chosen venue. From start the finish it was simply a great experience. The staff were all friendly and helpful and couldn't do enough for us. The evening meal was served quickly and served with a smile, what more do you want? What did annoy me, and this is no reflection of the staff at all, l walked into the lounge the following morning where families had been sat with thier children the night before. There were odd jigsaw pieces and Scrabble letters dotted around the floor. I think it's really selfish that people don't clear up the mess that thier children have made and return any loose puzzle or game pieces to the correct boxes. So now someone else has to do it so other people can enjoy the games or puzzles, so selfish. 😡
Traduci
Risposta dalla struttura: Thank you so much for your review. We are so happy you had a lovely stay and that the staff welcomed you and made you feel at home. We are ever so sorry about that, and we understand your frustration, and thank you for bringing it to our attention so we can keep a closer eye, but our staff are always happy to tidy up! We hope to welcome you again soon. Regards, Ilam Hall Team