Utente ospite
2 agosto 2024
I stayed here in July with my parents. My stay was for 8 days on MAP basis. The staff is not trained in hospitality, they make customers to speak with janitors whom they call floor managers, as there is no housekeeping manager. Housekeeping is extremely poor. They are helpful but not trained well. My experience was that the staff is very demotivated and not well paid. The cleanliness is the most compromised in the property. They gave me a newly renovated room, for which I am thankful to Mr Ejaz. But the overall experience is lacking as the corridors are dark and dingy, restaurant is not cleaned properly. Initially they prepared food that was not fresh. We had to return it and asked them to prepare fresh food. They have very limited menu, but food was overall hygienic. South Indian food was always uncooked, hence more training will help here. Given the price, it was compromised. I will not recommend this hotel for a long stay , 2-3 days is good , but not more than that. Staff should be polite, cleanliness should be improved, food and restaurant should be clean and more options on the menu should be there.
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