Citiline Astor Metropole Hotel
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Camere e ospiti
1 camera, 2 adulti, 0 bambini
Tutte le strutture a Spring Hill
Citiline Astor Metropole Hotel
Offerta protezione salute
193-197 Wickham Terrace, 4000 Spring Hill, Queensland, Australia
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A stay at Residency Hotels Astor Metropole places you in the heart of Brisbane, within a 10-minute walk of Roma Street Parkland and Queen Street Mall. This hotel is 0.6 mi (1 km) from Treasury Casino and 0.7 mi (1.1 km) from Brisbane City Botanic Gardens.Mostra di più
Paragoniamo i prezzi
3.4/5Ubicazione: 3.4
Tutte le 47 recensioni
Servizi
Piscina copertaSpaParcheggioSala conferenzeDeposito bagagliGratisReception con servizio 24 ore su 24Wi-Fi nelle aree comuni
Tutti i servizi
Dintorni
Aeroporto: Aeroporto di Brisbane
(15,2 km)
Treno: Brisbane Central Station
(390m)
Treno: Roma Street Railway Station
(710m)
Cartina
Camere
Recensioni degli ospiti
Domande frequenti
Regolamento
Strutture e servizi
3
Monolocale (2 letti)
2 Letto singolo
Con finestra
Non fumatori
Servizi igienici privati
Tenda automatica
Acqua calda 24 ore su 24
Controlla la disponibilità
5
Monolocale (letto matrimoniale)
1 Letto matrimoniale
Con finestra
Non fumatori
Aria condizionata
Bagno privato
Frigorifero
Forno a microonde
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Recensioni degli ospiti(47)
3,4/5
Recensioni verificate- Pulizia3,3
- Strutture e servizi3,3
- Ubicazione3,4
- Servizio3,4
Utente ospite
3 ottobre 2022
空調垃圾，服務員幫我休半天一回好一會兒停 ，還告訴你空調停了，就猛捶衞生間背後連接空調的天花板 ，這什麼鬼?就是不給你換個房間，地板也不太乾淨。
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Utente ospite
25 agosto 2023
…..But quite ordinary. We booked this in the middle of the city to be able to visit family. While it is fairly central, the hills and stairs in the area made it tough going. The room was a good size, with a huge bed and a good-sized bathroom, which actually had a bath! We loved the big balcony outside too. Very useful. But when it came down to it, it became obvious that routine maintenance is not being done. The phone in the room had been damaged, and didn’t work, the air con was stuck on the winter setting, so no cool air, and if the tap in the bathroom sink was turned on any more than a gentle drizzle, the whole area would get sprayed! The lifts were a bit iffy too, and weren’t always working. Bit tough, as we were on the top floor. We gave up complaining eventually, as we were only there for one night. The whole place has an air of neglect, as if the owners really don’t want to spend money on it. Such a shame, as it has the potential to be a stunning hotel.
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Utente ospite
12 agosto 2023
Was told that my booking was cancelled at 8pm the night before my trip to Brisbane due to a ‘change in management’. Absolutely disgusting customer service that almost left us with nowhere to stay due to the high demand in accommodation this weekend. Do not stay here unless you want me to left on the streets or paying mega bucks for last minute accommodation. Shocking that you could do that to people and probably just so you can make some extra $$$. 😡😡😡
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Utente ospite
15 luglio 2023
Hotel brands itself Best Western which is fraudulent according to Best Western as it is not affiliated. I have stayed previously and some rooms are ok but when I stayed with my wife a few days ago we got a shocker of a room, disgustingly dirty and poorly maintained, toilet hadn’t been cleaned properly for weeks, a power outlet was hanging from the wall, soap and shampoo dispensers had been removed and no milk provided.Our booking request a double or a Queen and we got twin beds.
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Utente ospite
23 ottobre 2022
Wow what a site! It is so outdated I cannot even tell when was the last renovations here. No breakfast, no in room dining, nobody gave any Wi-Fi at the reception, phone does not work in the room. The interior is another story! Old, dirty curtains, old furniture, no toiletries provided (tooth paste etc).Dust everywhere in the room. Seems like there is only one person at reception and the other staff just does not exist. This is such a slap to the hospitality image in Brisbane.
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Michelle
22 marzo 2023
was told he wanted to charge me $400 deposit also , he spent good 1-2 hours being rude to me refusing my room that I HAD PSID FOR AT 12-2 am in the morning when I had work and was exhausted TRULY AWFUL EXPERIENCE AND I AM APPALLED AT AWFUL CUSTOMER SERVICE AND HIS REFUSAL REFUND EVEN THOUGH NO ROOM GIVEN ! I have never been so badly treated ! Spoke two other people guest at hotel whom both said he was awful them also ! One said they had broken aircon and was refused to be given a fan! disgusting ! I will tell all I can not book thru ur hotel the worst !
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Utente ospite
27 febbraio 2023
Day Use Brisbane City I booked this place to have somewhere to rest and relax between appointments in the city and where my husband could work comfortably In between. The entrance and foyer were lovely and classic but the studio room we were given on the 7th floor was decrepit. The door didn’t lock, the facilities were disgustingly dilapidated, the bathroom sink was ringed by black mould, the curtains were mouldy on the back which was very noticeable from the small balcony and the lighting was so bad that it was very unsuitable for working on a computer. One good thing was the coolness of the airconditioner We stayed long enough to have a rest for a couple of hours but couldn’t bare to stay any longer. Was a waste of $95 (+ $5 key deposit). I wanted to give this boutique hotel a try because it looked nice from the outside but looks were disappointingly deceiving. Next time I need a day use room in the city, I’ll pay more to stay at one of the quality hotels I’m used to.
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Utente ospite
9 febbraio 2023
On arrival the bar and restaurant are not working. As we entered our room 1210 there is an awful musty smell which I cannot fathom where it was coming from. We opened the doors to the balcony and sprayed some deodorant around to freshen up the room. There was cracked tiles in the bathroom and kitchenette and stains on the bed base and dust coating the top of the air con unit that even I could see at 5 ft tall. Really disappointed, we stayed here years ago and it was lovely, it’s far from it now.
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Utente ospite
16 giugno 2022
This is probably one of the worst hotels I ever stayed in.😤🤮 Stay away from this place. Absolutely disgusting. Mould in the bathroom and on the curtains, filthy bathroom, disgusting dirty bed sheets covered with stains and hair. Light switches not working. Aircon remote not working. soap.
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Regolamenti della struttura
Orari di check-in e check-out
Check-in: dopo le 14:00.
Orario del check-out: prima delle 10:00
Orari della reception: 24 ore su 24, 7 giorni su 7
Regolamento per i bambini
In questo hotel possono soggiornare bambini di qualsiasi età.
Culle e letti supplementari
È possibile aggiungere letti extra in tutti i tipi di camera. Le norme sulle culle variano in base al tipo di camera. Controlla il regolamento pertinente al tipo di camera per informazioni.
I costi per i letti extra non sono inclusi nel prezzo totale. Contatta l'hotel per maggiori dettagli.
Colazione
StileBuffet
| Età | Costo |
|---|---|
Adulto | 22,90 AUD(circa 13,99 €) a persona |
Eventuali costi aggiuntivi per la colazione non sono inclusi nell'importo totale e devono essere pagati direttamente presso la struttura.
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Offerta protezione salute
Pulizia
- 3,3/5
Pulizia e disinfezione
- Le camere vengono disinfettate tra un soggiorno e l'altro.
Descrizione della struttura
- Aperto nel 1995
- Rinnovato nel 2012
- Numero delle camere: 149
A stay at Residency Hotels Astor Metropole places you in the heart of Brisbane, within a 10-minute walk of Roma Street Parkland and Queen Street Mall. This hotel is 0.6 mi (1 km) from Treasury Casino and 0.7 mi (1.1 km) from Brisbane City Botanic Gardens.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 237 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 142 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 237 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 142 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Strutture e servizi
Servizi più richiesti
Piscina coperta
Spa
Parcheggio
Sala conferenze
Deposito bagagliGratis
Reception con servizio 24 ore su 24
Wi-Fi nelle aree comuni
Mostra di più