Hotel Agava Split

Similar to the previous review, we booked the due to the photos showing a four star hotel in the heart of Split. Travelling with my husband and two children we booked two double rooms, very much influenced by having a pool on site. Unfortunately once we arrived at the nicely presented reception we were told we had been placed in the annex, which they said was a 5 minute walk. This was a complete shock as the booking page did not indicate this in either the description or the photos shown. The walk was actually longer but the receptionist and porter did carry our bags. The annex was an apartment block, with the hotel occupying the two top floors, up a very steep narrow staircase. The first two floors were occupied by residents. The rooms were similar to those shown in the photos, however it felt more akin to booking an Air B&B rather than the luxury hotel we were expecting and had paid for. I was extremely disappointed and felt like we'd been completely misled. I asked to be moved to the main site but we were told it was fully booked. The room on the top floor was extremely hot and the air conditioning, despite being on, was not able to combat the extreme heat. The noise from the street throughout the night was loud and disruptive. We did use the pool, which was an absolute delight - extremely peaceful and relaxing, however having to walk 10 minutes for the pleasure did take the shine of what we had expected when booking. Breakfast was not at the hotel instead in a very small 'trendy' cafe. It served trendy food and unfortunately nothing suitable for our fussy eater. We had to walk back to the hotel's main reception the morning we checked out to return the keys, a small annoyance as we had a taxi waiting to take us to the airport. Overall I would only book if you are able to stay at the main site and before booking received that in writing. The annex is not four star and it is misleading for the hotel to not have explained this clearly in the photos or the hotel description on its various booking pages. We overpaid for what was essentially a room in a shabby apartment block with no reception or facilities on site.

We mainly booked the hotel for the swimming pool, so it was a bonus that it was walking distance from a couple of restaurants on our recommemded list. The staff were very friendly and did their best to make us feel at home. We had glorious weather and a super room so we hope to stay again soon.

Located only a few minutes walk from the marina this is perfect for sightseeing and boat tours. The property is in a rustic style with modern conveniences. Originally we were given the wrong room but this was quickly and effectively rectified. Our room by the pool although small had everything we needed although more hooks for towels and a mirror by the dressing table would be welcome. The air-conditioning was excellent and much needed. All the staff were friendly and helpful. Breakfast is by the marina at Brasserie 7 and there is a good selection which is really nice. I'll do a separate review on that. My only criticism would be that there is no shade by the pool so if you were planning on having days by the pool there aren't any umbrellas. I did ask the staff and they said they were planning on getting some. It was in the 30s all week we there so they are much needed. The hotel is not manned after around 6pm until 8am so if you are someone that likes to have 24 hour reception then this might be an issue. We would definitely recommend.

Originally I booked this hotel a year ago. While in Vienna I received a call of a death in the family and had to go home. I called the hotel which told me to call booking. Booking said call the hotel. We went back and forth like this for 4 days. When I did call the owner hung up on me saying she did not recognize the number. After many of these phone calls trying to cancel the owner put me down as a no show. She kept every penny. The tax, the breakfast everything. However she gave me a voucher for future use. The voucher was to cover the cost of the five nights good for 2 years. So we decided to use it. I was only able to book 3 nights based on availability. So here is the review. It has a pool which was a real plus. The TV was selections was pretty good for Europe. The room was clean and spacious. The staff at the desk was nice. The hotel location is not great. It is up a cement hill where no car can go. Once up the hill you go down a dark alley to get into the hotel. Pass by doors with garbage outside. The breakfast is a ten minute walk to a restaurant in Reva promenade which doesnt serve until 8. We did have an excursion early one morning and they prepared something for us which was appreciated. Overall with all the correspondence back and forth with Marina about the stay she never even came to greet us.

This is a family run hotel with a Croatian old town house feel. We arrived late from our evening flight, with great communication from the team on how to get our keys and how to get to the hotel. We were blown away with how beautiful the property is. Pictures do not do it justice. It has a personal feel to it. Nothing is ever too much to ask from the team who run the hotel. The rooms were spacious. The bed and pillows are so comfortable! The shower is amazing, desk with a mini bar and tea and coffee facilities. We love our Tea with milk. So we did keep needing to ask for milk for our tea, but the team were happy to provide this every day after the first day. The pool is perfect for a soak after a long day strolling through old town. The terrace was beautiful in the evening where we spent every night with a glass of wine. We bought a bottle of local wine from a lovely shop at the bottom of the hill where the taxi drops you off. Highly recommend! this properly has everything you need for the perfect city break. The team will look after you and nothing is ever too much trouble. I was sad to leave, and cannot wait to return.

This property was amazing. The staff went above and beyond to help us and even offer help finding another hotel when we decuded to stay another night in Split and they were booked! We really appreciated all they did!