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Athena Motel Apartments
4.4/5102 Recensioni
This places is in such a great location and has beautiful facilities, but that's as far as I can say in regards to Athena. We had nothing but dramas staying here. Checked in about 5.30pm. Paid for a 1 bedroom apartment. Opened door to find 1 bed studio room with wheel chair facilities. Went back to the reception and the lady had apologised and said they had new staff on and they had allocated the wrong room. Said they could offer another room and she had to Check there wasn't going to be cost. Which I was not going to pay even if they tried as this was their error. So I had to split my family up to sleep in separate rooms. She told me they would text I'm the morning once our original room was ready, so when I went to check out of 1 room a different girl said we would have to be out of both rooms. Which I had explained the whole reason we booked 2 nights is due to a wedding. I was not happy as we had to pack up everything and checkout, so I said we will have to go down to the local mall. And that i wanted room ready by 12.Well 30mins they texted saying room was ready, however at this point we were out. I arrive back check into family room. Well Netlix that they advertised did not work ok their so called smart TV. It wasn't one as the remote was old ans didn't have the smart TV buttons. Anyway called up the girl she said she wasn't too sure why it's not working when she came up to have a look. She said she will text her manager to ask why. She then said they been having issues with tvs and we don't seem to have netflix. At this point I'm like whatever, we have been mucked around enough. Then later on I hopped into be to watch normal satellite TV and that didn't even work it was glitching and the picture wasn't coming up. So it was clearly just off to bed for me. I was so upset with the stay so I wrote to the premise and all they could respond was deflecting information like they had done us a solid for putting us up in another room for free on the first night. And that they had checked both TVs and they were working with Netflix and getting a clear picture.. which is a load of crap. And to be made out like one staff told me one thing but another told me another and i was wrong.You either need to have a better communication system to leave notes or train your staff better. You will see the response from site from screen shot and also images of clearly Glitching TV. Considering we paid$200 a night that's Hotel prices with motel experience. If Athena you see this, do not try and respond to cover your own reputation. Because this was due to lack of experience and poor customer service skills some of your staff.
City Golf Club Motel
4.3/5104 Recensioni
Il bagno è stato bloccato e ha pagato 150 dollari per il piombo per sbloccare il loro bene sopra il bagno bloccato! Siamo membri del club di golf di Toowoomba City, e abbiamo soggiornato in questo hotel in diverse occasioni, e abbiamo anche soggiornato in questa stanza... portare la stanza 46 in diverse occasioni. Ogni volta che ci siamo fermati in questa stanza... abbiamo notato che il bagno era disidratante molto lentamente, ma non lo abbiamo mai riportato fino al 30/4/23, dopo che ho avuto un episodio di tosse che ha portato ad un episodio di vomito nella baia. Di conseguenza, siamo stati “colpiti” per il blocco della baia a causa del mio singolo episodio di vomito, di cui ho trascorso più di un'ora a pulire, e mio marito è stato pagato 150 dollari sulla carta di credito per sbloccare un blocco della baia sul drenaggio che era stato Ovviamente bloccato e aveva accumulato blocco per diversi anni di uso del padrone, combinato con la ovvia mancanza di manutenzione del personale del motel per mantenere i drenaggi come fai a casa tua ....fino quando siamo stati onesti circa il blocco di drenaggio su sulla 30/4/23. Questo è disgustoso! Il trattamento dei patroni, e dei patroni regolari è ancora più disgustoso! Questo hotel è in desperata necessità di grandi riparazioni, non è un hotel 4.5 stella, la proprietà non è mantenuta regolarmente, accusa le loro carenze sui suoi patroni, e peggio ancora.. li riscuote per i loro costi di manutenzione in corso! Non restare qui! Noi siamo membri del Club City Golf, e non rimarremo mai più qui! Mio marito ha fatto la cosa giusta consigliando al personale che il loro bacino è stato bloccato... e a sua volta ha preso un conto di 150 dollari per la sua onestà!

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Informazioni di viaggio locali

Prezzo più alto23.482 PHP
Prezzo più basso4.961 PHP
Numero di recensioni492
Numero di hotel10
Prezzo medio (giorni feriali)7.841 PHP
Prezzo medio (fine settimana)8.143 PHP