Himley Country Hotel

Not a bed place very quite

Arrived at “hotel” if you can call it that, a woman off her head in reception, it appears she works there after a short while. So initial impressions not great and the whole building looked very run down, even before we walked in. A scruffy guy checked us in and gave us a key to the room, it took three attempts to get the key into the lock enough to even open it and the hole in in door that was repaired with filler didn’t help our confidence levels. When we finally got into the room it smelled of paint, gues it had been painted as someone had actually booked a family room, the only thing that appeared to be clean was the towels and there was mould everywhere around the bathroom. Within the few minutes we were in their is was bitten three times, presumably by bed bugs or similar. As we had virtually no signal we went out to the car, at the entrance there was a group of people including pre-mentioned women, still all over the place talking loudly about arseholes and w&@kers I front of us and tried what looked to be a nice place down the road, but it was fully booked. On our return to tell them we would not be staying, at this point preferring to sleep in the car if needed, one of the group was behind the bar another behind reception, so again can only assume they all worked there. Our daughter refused to go back in as she was worried about the people outside, so stayed in the car with my wife who also wasn’t going back in. Terrible

Awfull, no water for most the stay mould on carpets couldnt shower and itchy bed sheets , and some questionable marks on the bedsheets

I was booked to stay there this evening, staying after a 5 and a half hour drive from Scotland before continuing my journey tomorrow. Let me tell you, I have never ever walked out of a hotel in disgust until today! This place is a filthy hovel! First room I entered, 218 , filthy windows, webs andcdirt all over inside, drawers covered in dust, broken toilet seat, smashed tiles behind shower switch AND a dead cockroach on bathroom floor! I didn't even know we had cockroachs in uk! Second room, 113, not any cleaner, except no cockroach and windows a bit clearer. Cockroach = health inspection, they are serving food in this place! I litterly put my bag in second room headed to Marston for a bite to eat and decided I can't stay, I walked bag , grabbed my bags , told reception I can't stay, response was 'ok' Didn't even question why. Clearly I would like to be refunded as this was way below any expectations of anywhere I've stayed. I ended up travelling the rest of my journey and am now knackered. A fast resolution and refunded ASAP please. Should I be reporting this hotel to environmental health? Advice please? Also they had a paper sign at reception saying 'no hot water' which I failed to get a picture of, really, so nobody could get a shower either, if they were brave enough.

Terrible rooms, no phone or WiFi coverage. The pictures shown of the rooms do not exist. I didn’t stay in the property it was so bad.

Shower was mouldy, kettle was yellow inside no coffee in the room only 1 pillow bed linen had black marks on it. Carpets were stained and dirty. Someone had attempted a re-paint but to a less than poor effort even the fire extinguisher safety notice was painted over. Avoid staying here if possible.

Very disappointing accomodation. Advertised free eifi, but when arrived only available in bar. I had to wander around trying 6 different seats to get online. Room very average, no bedside light, bathroom in poor shape. Worst, there was no cold water, the dink, shower and tub cold taps all had hot water, so a shower was impossible as the water was scalding. The front desk clerks didnt appear to realise this was unacceptable and just said there was a plumbing problem. The manager never got back to me.

Rooms had mould on the ceiling. They were cold and damp and in poor condition we checked out the next morning only staying 1 of 2

The hotel is very tired and poorly kept. The lock on the door doesnt work and has been repled with a Yale type lock. The bathroom was dirty and mouldy and the toilet seat was broken. The hotel on provided two very thin pillows and a very old and worn mattress. Ink stains on the bedding and lpts of unidentifiable stains on the carpet. On a positive note, the room was quiet.