Courtyard South Padre Island

No comments

As a platinum-level Marriott member for many years, I have stayed at many Courtyard hotels.as well as similar facilities. This is one of the most overpriced ones I have seen. It was off-season in South Padre Island (a resort area that has a distinctive peak season), yet the prices I paid were nowhere in line with the service I received. The biggest issue was the way that this hotel is laid out. When you first drive up, it is difficult to locate the entrance to the parking lot, even though this is a relatively large hotel. It is challenging to find a parking space in the main parking lot, so you typically have to park across the street. It takes about 7-8 minutes to walk to the hotel from across the street. I was surprised that they don't have a shuttle (golf cart) from that parking lot as temperature is an issue most of the year. Once you enter the hotel and check in, there is still a further long walk to get to your room. For some strange reason, the conference center part of the hotel is situated between the reception area and the majority of the hotel rooms. And, if that were not enough, the signs marking the way from the lobby to the hotel rooms as well as to the restaurant, Bar Louie, are difficult to locate. I don't believe that I have ever seen a hotel organized in such a slipshod manner. In addition, on Friday night and Saturday night, you could still hear the band playing in the hotel rooms. The furniture and the carpets are a bit worn. I found a nickel under a piece of furniture in my room, the cleaning staff had not done their job properly. Breakfast was not included in my room rate (even though I am platinum). They do not offer recycling for water bottles or aluminum cans, of which I noticed piles in the garbage cans. On the brighter side of things, some of the staff, particularly Vanessa, an assistant manager, were helpful. My room was relatively large, had a balcony with a partial view of the ocean, and everything worked in the room. The swimming pool is a good attraction for children. There is access to the beach.

We had a room with two queen beds and a balcony. The view was wonderful! Our room overlooked the beautiful salt water pool and beyond that, the beach. Since we went during the week, the hotel was not very crowded although it seemed like there were several conferences going on. The desk clerks were not very friendly but the staff on the floors were very accomodating. Our room was huge but the bathroom was regular size. Room looked exactly as advertised. We did not visit any of the bars or food areas but what they had looked very nice. The best part of the hotel was the pool- it was beautiful and well kept. A short walk took you to the beach. I must say it was very disappointing. I remember South Padre having clear water and it was pretty murky. Some people were surf fishing but they did leave once they noticed swimmers were coming in to the water. Take your own chairs or beach towels unless you want to rent chairs and umbrellas from someone on the beach who was doing that. It was a very good location but South Padre has lost some of its charm- unless you are looking for candy and ice cream shops galore!

We wanted to go there for dinner but the drinks and starter were so bad that we moved elsewhere. The waiter was kind but the cocktail which should be cold was not cold at all and undrinkeable. Yug... I left it there after a sip and told the waiter who did not offer a solution. The calamaris were not warm, leave alone hot. Did it come out of the deep fryer or how come? Can not tell... My husbands beer had no foam at all, so not a clean glass? I see good reviews and wish I had one too. So we left without having dinner.

To start off, the place was very clean and the beach access was wonderful. We really enjoyed Bar Louies! With that being said, the staff was rude, the bed was hard and our balcony view was over the air conditioner condensers, it was so lout we could not sit on it. They also sell day passes to people not staying at the hotel so the parking is ridiculous. 2 of the four days we had to park across the street a quarter mile away. I have a handicap sticker but never use it, but all the handicap spaces were always taken anyway. Would I stay again...hard to say, I would probably stay next door.

This hotel is nice and modern and large. I loved the Starbucks coffee that the serve and my kids said the cookies were one of their favorites. Yaya did an amazing job at the front desk with our needs and made the process smooth for us. I would definitely go back.

We stayed here because it was on the beach. I knew going into it breakfast wouldn’t be included, but it seemed like the better idea since I have a health condition that makes long walks in the heat miserable. We are literally still staying here, I just felt compelled to share our experience for others like me that scour reviews before booking. Pros Room is huge, this is great if you have a big family like us. It was probably the least claustrophobic I’ve felt in a room with all 4 of our kids. It’s close to the beach Cons If it’s clean is debatable. The floor is tile and is clean. I could visibly see dust on the lamp by our bed. The sheets/blankets had marks/stains on them. It’s 7am and I’m awake because the curtains don’t block out light very well. Maybe the ones in our room are just not aligned right? No idea. Just praying my toddler stays asleep longer. The bed is like a rock The walls are crazy thin Forgot something? Hotel can’t help you. Not even a toothbrush. I knew breakfast wasn’t included before getting here so it’s not a surprise, but it’s still a disappointment. The inside of this hotel is huge. They have seating everywhere and definitely the space to add a breakfast area. It would be better than the sad empty seats throughout the hotel. There is nothing homey or cozy about this hotel. I’ve never stayed in a hotel that I couldn’t wait to leave. On top of all of that, parking more than sucks. I have a health condition that makes the heat hard, so disability parking literally changes my life and helps me enjoy more time with my family. This hotel has maybe 4-6 spots. The rest of parking is down a hill in the heat. I highly recommend avoiding this place if you have a disability.

Buen dia en general el hotel esta bien, pero por el costo se espera algo mas, dentro de los principales problemas es el estacionamiento, el cual no tiene disponibilidad para todos los huespedes en el estacionamiento principal, tienen un area extra para estacionarte pero tienes que cruzar la avenida, lo cual es una desventaja del hotel, otro problema fue la atencion en la piscina, el hotel se encontraba a maxima capacidad y solo un mesero para todos los huespedes en la piscina, obviamente si tenias suerte lo localizabas en 20 a 30 min, sin ser culpa de el, ya que solo era uno, la limpieza de las habitaciones es regular, las ventajas del hotel son la ubicacion que esta frente a la playa y cercano a algunos bares. En resumen esta bien el hotel pero a un precio elevado para lo que ofrece, en la zona existen hotel con mejores condiciones a mejores precios.

Totalmente satisfecho de mi estancia, no ha mejor elección para pasar vacaciones en familia, la atención excelente por parte de Regina y Juan de recepción, gracias a la excelente atención, trato y paciencia de Regina fue que nos quedamos en este hotel. El hotel tiene muy amplias habitaciones y súper cómodas camas y almohadas, limpieza todos los días, muy grande alberca con seguridad todo el día, acceso a la playa, muy buen restaurante, en todos los aspectos muy complacidos, definitivamente regresaremos para hospedarnos ahí.