Hoa Thanh Hamlet, Xuan Canh Commune, Song Cau, Phu Yen Province, VietnamDettagli hotel
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1 notte
Recensioni degli ospiti
4.8/5
Fantastico
49 recensione
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Recensioni verificate
Ubicazione4.8
Strutture e servizi4.8
Servizio4.8
Pulizia4.8
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Tutte le recensioni(49)
Recensioni positive(45)
Recensioni con foto/video(6)
nhuhuan
Camera (Paddy Field Villa)
Soggiorno: apr 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 22 apr 2024
Excellent service. We're going to visit again.
Traduci
Risposta dalla struttura: Xin chào Huan,Thank you for your review following your recent stay with us at Zannier Hotels Bãi San Hô. We are happy to learn that you had a wonderful stay and look forward to welcoming you back very soon.Cám ơn và hẹn gặp lại,Tim & The Zannier Hotels Bãi San Hô Family
Risposta dalla struttura: Xin chào Guest,Thank you very much for taking the time to review and share your experience with us on your recent stay at Zannier Hotels Bãi San Hô. We are delighted to learn that you had a wonderful time at our "bay of corals", we cannot wait to host you again!Cám ơn và hẹn gặp lại,Tim & The Zannier Hotels Bãi San Hô Family
Utente ospite
Camera (Paddy Field Villa)
Soggiorno: mag 2024
Coppia
5 recensione
5.0/5
Eccezionale
Pubblicata: 29 lug 2024
最完美的一次酒店體驗
Traduci
Risposta dalla struttura: Xin chào Guest,Thank you for taking the time to to review us following your recent stay with us at Zannier Hotels Bãi San Hô. We are delighted to learn that you had a wonderful stay and we look forward to welcoming you back.Cám ơn và hẹn gặp lại,Tim & The Zannier Hotels Bãi San Hô
bollo29
Soggiorno: giu 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 30 giu 2024
Bellissimo resort in una baia incantevole. Le ville sono nascoste nella vegetazione, molto spaziose, con una bella terrazza. Noi abbiamo preso la villa von piscina e pochi passi c'era il mare. Come per tutti gli alberghi Zannier, le abitazioni sono ben concepite pratiche e hanno tutto quello di cui si ha bisogno e anche di più. Il personale è molto gentile e cortese, l'atmosfera è semplicemente unica, ristoranti con una buona scelta di pietanze, cibo fresco e delizioso. Un'oasi di pace in un paesaggio incantevole. Il resort è molto spazioso e offre privacy. Anche la spa è molto bella, l’entrata con la scala circuita e impressionante. I corridoi e le camere sono un po’ stretti e non rispecchiano l’ampiezza e la generosità del resto dell’infrastruttura. Simpatica la sala accueil con la vista su tutta la baja.
Risposta dalla struttura: Dear Guest, Thank you very much for your recent visit to Zannier Hotels Bai San Hô and for taking the time to share your feedback. It goes without saying that we love your review and appreciate all the kind compliments about the destination, the villas, the staff, the food and the Spa. It was a pleasure having you stay with us and we look forward to welcoming you back to the Bay of Corals, or to one of our other Zannier properties in Cambodia, Namibia or France in the near future. Safe travels and best regards.
Utente ospite
Soggiorno: mag 2022
Altro
5.0/5
Eccezionale
Pubblicata: 27 mag 2022
Zannier Hotel, Bai San Ho, Vietnam. Ninety hectares of lush forest. Hills on three sides and a one-kilometre beach on the other – Exceptional. Michael Wirz, the resort manager, and all his staff – Exceptional. Special thanks to Trinh for her outstanding breakfast service and Ms Ly, on reception for her empathy and for organising our onward trip. Zannier exceeded our expectations in all aspects. The design and quality of the resort and accommodation – Exceptional. The quality of the food and service – Exceptional. The courtesy and professionalism of all the staff – Exceptional. Even though some of our requests were lost in translation, this did not deter from the quality of the time that we spent at the resort. We highly recommend Zannier at Bai San Ho
Risposta dalla struttura: Xin chào chu Ronald, On behalf of the entire team here at the resort, thank you for taking the time to post a review of your recent stay at Bai San Hô. The title of your review: "Just One Word - Exceptional" probably sums up best the feeling or emotion that we would love all of our guests to experience and take back home with them. At Zannier Hotels we strive to provide exceptional experiences in exceptional locations, full of cultural enrichment. Wonderful praise that we are thrilled to receive. The sentiments you expressed about your stay really resonate with the passion that you obviously felt for our property. They make the staff feel really happy that we were able to make your holiday with us so special and provide you with that authentic sense of hospitality. Yes, some team members service standards are still lacking a little bit as they struggle to practice their English, but their happiness and joy to be working with one another is infectious. Your acknowledgement that our food is exceptional is great praise for the entire kitchen and food & beverage team. We hope you enjoyed your onwards travel and had a safe journey back home, and definitely look forward to seeing you here again, maybe even in your very own Grand Bay Pool Villa. Cám ơn và hẹn gặp lại! Michael & the Zannier Hotels Bãi San Hô Family
pym85
Soggiorno: nov 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 10 nov 2024
Our stay at Zannier Hotels Bai San Ho was exceptional. Nestled in the wild beauty of Vietnam’s central coast, the resort seamlessly blends luxury with the natural environment. Staff members, many from nearby villages, brought warmth and authenticity to our experience, creating a genuinely positive atmosphere. We stayed in a Pool Villas Hills, with breathtaking views and a serene ambiance. The villa’s minimalist design, inspired by traditional Vietnamese techniques, blended harmoniously with the landscape. Our dedicated concierge and the entire staff provided attentive, friendly service, making us feel truly welcomed. The cuisine was another highlight, featuring delicious, locally sourced dishes from breakfast to dinner. Each meal offered a journey through Vietnam’s culinary heritage. We also appreciated the resort’s commitment to sustainability, with its own rice fields and gardens. Exploring the area by bike and visiting nearby villages gave us an authentic glimpse into local life. The entire team exemplified genuine hospitality, leaving us feeling not only pampered but also connected to the local culture. Zannier Hotels Bai San Ho is a rare example of how luxury can be intertwined with environmental and social consciousness.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for your gracious compliments about your recent visit to Zannier Bãi San Hô. We are thrilled that you enjoyed your stay with us! We especially appreciate your kind comments about your Hill Pool Villa, the cuisine, the experiences and our social and environmental approach. We are looking forward to welcoming you back to our Bay of Corals in the not too-distant future! Best wishes.
missmarzi
Soggiorno: nov 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 6 nov 2024
I went to Zannier hotels in Namibia and knew I wanted to check out their other properties and now after visiting Vietnam one I became Zannier fan for life. Hotel’s location in Central Vietnam is spectacular - private beach, ever green hills with stunning villas, and even better interior design. Asia can be overwhelming for the senses and Zannier makes you find your balance. I absolutely love their interior design. And then there is Central Vietnamese food which is absolutely amazing. So diverse, interesting, healthy and delicious. Every day we ate something new, special and unforgettable. And of course the people - I think that people in Vietnam are overall very friendly and welcoming, but in Zannier they are also very helpful and professional. I will definitely be back.
Traduci
Risposta dalla struttura: Dear Guest, Thank you so much for your loyalty towards Zannier and for your recent visit to Bãi San Hô. We are absolutely delighted that you enjoyed your visit and thank you for the many compliments to the destination, central Vietnam cuisine and especially to our team. Indeed, we are blessed occupying our private Bay of Corals which allows for serene and tranquil stays. We wish you continued safe travels and send special regards to Lucerne, Switzerland!
Utente ospite
Soggiorno: dic 2024
Altro
5.0/5
Eccezionale
Pubblicata: 19 dic 2024
Our one-year anniversary at Zannier Phu Yen Resort was simply magical! We stayed in a beachfront villa with a private beach, providing an intimate and romantic setting. The staff at Zannier Phu Yen went above and beyond to ensure our celebration was memorable. Their genuine enthusiasm and attentiveness created an atmosphere filled with warmth. Upon arrival, we were greeted with a lovely surprise - a welcome message from Marthin - the executive assistant manager. Throughout our stay, the thoughtful gestures from the staff truly stood out. They remembered our names and preferences, making us feel incredibly special. From the personalized greetings to the delicious cake and tea for bedtime that we found waiting in our room after every dinner, every detail was carefully planned to make our celebration unforgettable. Stunning Beachfront Villa We stayed in a breathtaking beachfront villa with a private beach, providing an intimate escape for us to celebrate our love. Delicious Seafood BBQ For our anniversary dinner, we savored a delectable seafood BBQ that exceeded our expectations. Enjoying this meal under the stars was a highlight of our trip! Thank you, anh Chuong, for your excellent and gentle service! Exceptional Support Prior to our arrival, Tai Nguyen, our guest assistant, reached out to ensure every detail of our stay was tailored to our preferences, including our schedule and any allergies. His proactive approach made us feel valued from the very start. Throughout our stay, Tai continued to support us, ensuring we had everything we needed for a perfect celebration. His dedication to excellent service made our experience truly special. In summary, our anniversary at Zannier Bai San Ho Resort was a beautiful blend of luxury, romance, and heartfelt service. The staff’s dedication to creating a memorable experience for us made all the difference. We left feeling not only celebrated but also deeply appreciative of the love and kindness we encountered during our stay.
Traduci
Lanzone D
Soggiorno: mag 2024
Coppia
3.0/5
Pubblicata: 28 mag 2024
We stayed at this resort last week. The resort is surrounded by majestic mountains, a beautiful sea with golden sand, and vibrant coral formations along the rocks. Recommend to take a kayak and see the coral nestled along the rocks at around 11am-2pm. We stayed in a beachfront villa with a private pool. The room was clean, spacious, and provided a comfortable stay. However, the poolside area was disappointingly dirty, which detracted from the overall experience. The service here was inconsistent. While Tung at reception and Hoai and Linh at the restaurant exceeded our expectations with their exceptional service, other staff members, though friendly, lacked professionalism. The general manager seemed disengaged and had a somewhat indifferent attitude towards local customers, which was disappointing. Breakfast was a highlight of our stay, offering a great selection. The Western food was superb, but unfortunately, the Vietnamese cuisine was a major letdown. I found it disheartening to see the local dishes poorly executed. The Bo Luc Lac resembled a beef ragout more than the traditional dish, and the bamboo dish with coconut and curry was bizarre and unappealing. It seems the resort may be targeting Western customers, but compromising the authenticity of Vietnamese cuisine is not the right approach. Also, be aware of descriptions of their wine lists, there are unmatched contents between the menu and the real bottle (wine origin, the Alc%…) Overall, our experience at Zanier Phu Yen Resort was generally good enough, but there are several areas that need improvement. The location is beautiful, the room was comfortable, and some staff members were exceptional. However, the cleanliness of the poolside area, inconsistent service, and the disappointing Vietnamese food are areas that need attention. With some improvements, this resort could truly shine.
Traduci
6/9
Risposta dalla struttura: Dear Guest, Thank you very much for recently staying with us and for your candid feedback. We appreciate your gracious comments about the destination, the team members and your villa. I was of course saddened to learn of your disappointments for which I sincerely apologise. Cleanliness is one of our key focus' and I am very sorry that your pool area was not cleaned to your satisfaction. Sometimes, nature is not helping as the sand and leaves are continuously falling in the wrong place. We appreciate your comments about our Breakfast buffet and the Western food, thank you. However, we are rather surprised and very sorry to learn that you did not enjoy the Vietnamese dishes. A very important and loyal part of our guests are Vietnamese and they have, since the opening of the hotel in December 2020, consistently praised the authenticity, freshness and variety of our Vietnamese cuisine - and are often specifically coming back for it. Also, we would be interested to know the discrepancy you found on the wine list as we just re-checked and could not find any fault. Please feel free to write to me directly at gm@baisanho.com as it would assist us in correcting any oversight. I also wish to extend my sincere apologies if you felt treated indifferently. I make it a point, when on premise, to see and talk to all guests - language barriers permitting - to ensure they fully enjoy their stay with us. However, any other team member is always here for you and delighted to assist - such as our Executive Chef who would have loved to talk to you about the Vietnamese cuisine. We are looking forward to welcoming you back to Zannier Hotels Bãi San Hô in the near future and trust you will give us another chance. I would be happy to personally arrange for your next visit. Best wishes and safe travels.
JMKota
Soggiorno: nov 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 19 nov 2024
If you can’t relax here, you’re not capable of relaxing. The staff greets you by name, and treats you like you own the place. The restaurant is simply outstanding. Bai San Ho is off the beaten track, but when you see the views from the property, you’ll understand why this place is located where it is.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for your thoughtful review about your recent visit to Zannier Bãi San Hô. You have indeed captured the essence of our resort in welcoming guests as family and letting them enjoy, relax and immerse in the beauty of our untouched natural habitat. Thank you as well for your kind compliment about the restaurant. We will certainly pass on your kind words to Chef Dung and his culinary team. We look forward to your swift return to Vietnam and wish you always safe travels! Happy Holidays!
alan d
Soggiorno: ott 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 21 ott 2024
Best experience ever I know Zannier in Namibia and I can confirm that Vietnam was also amazing Cocktails, food, staff, environment everything PERFECT We arrive thanks to the airport shuttle and the good experience started directly with nice driver and then everything was good and perfect
Traduci
Risposta dalla struttura: Dear Guest, We are blushing about your gracious review! Thank you for your kind words and exceptional feedback. Your generous compliments about the team, food & beverage services, airport transfer and the destination are much appreciated. We certainly thank you for your loyalty towards Zannier Hotels and hope to welcoming you back to Bãi San Hô, or one of our other properties, in the near future. Continued safe travels!
Kerrin R
Soggiorno: ago 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 9 ago 2024
We spent 10 glorious days at the Zannier Bai San Ho. From the moment we arrived to departure, we felt welcomed, valued and pampered. The hotel provides a rare combination of exceptional service, incredible food and outstanding natural beauty that is tastefully complemented by the modern, yet traditional architecture that blends into nature and respects Vietnamese tradition. There are enough facilities to keep our family engaged - tennis, padel, gym, watersports and an amazing spa. Overall the experience is relaxing and re-energising. Our family has special dietary needs (kosher) and we were wonderfully catered for. The food was delicious and via the private chef and butler service, all our needs were met and expectations exceeded.
Traduci
Risposta dalla struttura: Dear Guest, What a delight to read your review, thank you very much for taking the time to share your feedback. We were thrilled to welcome you and your family to Zannier Bãi San Hô and thank you for your confidence and trust in arranging this important trip, including your dietary needs, for you. We certainly appreciate your gracious comments about our service, cuisine, the destination and recreational facilities. We are already looking forward to seeing you back in the Bay of Corals in the not too distant future and thank you again for your visit. Best wishes and safe travels!
Thomas T
Soggiorno: ago 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 2 ago 2024
Love everything about this resort. Its truly 5* but in a very laid back way and with a strong focus on environment and using local producers and staff .- it shines trough. Cannot say enough of how great the ambience is of the villas, it gives it a very authentic feel.
Traduci
Risposta dalla struttura: Dear Guest, It has been a pleasure to recently welcoming you to Zannier Bãi San Hô and we certainly appreciate you taking the time to share your experience. Indeed, we are privileged by nature in our Bay of Corals. The resort villas are reminiscent of traditional Vietnamese house types evoking an authentic, local feel. Being Green Globe certified also helps us to focus on important environmental matters and ensure we keep our ecological footprint as small as possible. Thank you for appreciating it! We are very happy you enjoyed your stay with us and can't wait to welcoming you back in the near future. Best wishes and safe travels.