Leggi le recensioni degli ospiti sugli hotel di Somerset

Sonesta ES Suites Somerset
3.8/5101 Recensioni
I would have given them 3 stars in the beginning, despite the very stained carpet but as our 6-day visit continued, there were more and more issues with this place that I can't really recommend them - except if you want a relatively cheap place but a lot of hassle. First the good: - it was in a decent area, convenient to highway without a lot of road noise - it was a very good price for the summer, considering we had 2 bedrooms, 2 bathrooms and common area - if you didn't look too closely, the rooms seemed clean enough - the pool was okay - nothing special but nothing horrible either Now the mediocre to bad: - the breakfast was mediocre at best - mostly standard fair (a type of eggs, sparse fruit, yogurt, dry cereal, hot oatmeal and some kind of muffins/bagels). Pancakes from a machine seemed to be available every other day (not sure why the pancakes couldn't be available every day. The fresh fruit was sparse (way overripe bananas and maybe an apple or two). They had bagels some days and 2 kinds of pre-packaged muffins which were not good. Honestly, I didn't expect much but thought they could have offered a little more variety. - the rug to the common area of our room was stained throughout - looked like it had never been properly cleaned - laundry machines were terrible - had to pay extra to get the washing machines to actually spin dry the clothes; dryer was an issue as well, requiring repeatedly paying to get it to dry 1 load. When we complained to the staff they literally told us that this is a common issue and our best bet was to call the 800 number on the machine (which of course wouldn't have helped us but I guess the next guests if they actually came to fix them). - I'm not a huge stickler for housekeeping to change bedding and/or towels every day (honestly prefer they don't) - in 6 days, we think they came twice and made the beds and switched towels, which was fine, but they didn't bother to deal with the garbage (took it out ourselves or it would have overflowed) or even attempt to vacuum (I noticed the kitchen area had some debris on the floor which they never cleaned and cobwebs in a few corners). The worst: - so housekeeping not the best as shown above but then the evening of the 3rd to last day we noticed ants on one bedroom nightstand - not 1 or 2 but several. Husband enjoyed killing them with a napkin and we went to bed. - The next morning (our 2nd to last day) we got up for breakfast and came back (probably 9 am) to find A LOT more ants all over the nightstand and now in our bed. So we stripped the bed entirely and left the bedding outside our room and talked to the front desk who said housekeeping would be out to deal with it shortly. - We had a full day planned so we left and returned to our room at 6 pm to find that housekeeping had picked up our bedding but had DONE NOTHING ELSE. The ants were still crawling on the nightstand and our bed didn't have any new bedding or anything. So we went to the front desk and were to

Domande frequenti

  • Somerset: quali sono gli hotel con palestra più richiesti?

    Somerset: che tu sia in viaggio in questa città per lavoro o piacere, Sonesta ES Suites Somerset è un hotel preferito.

  • Somerset: qual è la tariffa media degli hotel con palestra?

    Somerset: per gli hotel con palestra, il prezzo medio nei giorni feriali è pari a 162 €, mentre quello nei fine settimana (venerdì e sabato) è di 150 €.

  • Somerset: quali promozioni sugli hotel con palestra sono disponibili?

    Trip.com offre agli utenti vari sconti e promozioni durante tutto il corso dell'anno. Per scoprire le offerte disponibili, vai alla pagina dedicata su Trip.com.

Informazioni di viaggio locali

Numero di hotel2
Numero di recensioni101
Prezzo più alto330 €
Prezzo più basso104 €
Prezzo medio (giorni feriali)162 €
Prezzo medio (fine settimana)150 €