I normally don’t leave negative reviews but this place has left me with no choice. First of all, this property is very old - something you can’t tell from the pictures on their website. Secondly, as you enter the room you are hit with a very strong smell of cleaning chemicals. The windows don’t open so you are stuck with that smell for your entire stay…sigh!! Next, this place has no reception counter on the premises. They email you the code to the lock for your room and that’s how you enter the room. Which we thought was cool at first, but when we came into our room we found out that the bathroom didn’t have any bath mats…sigh… so the first thing we had to do was to send a text message to whoever the manager was and let her know that the bathroom didn’t have any bathmats. Half an hour later someone brought us the bathmats. Furthermore, the bathroom (which was tiny) had a bad stench that we couldn’t stand. It appeared to us that the smell came from the water tap of the bathroom sink. It was so strong that we felt that the water was contaminated. So to be safe, we decided to buy water from the store just to wash our hands and brush our teeth. We couldn’t risk using the contaminated water - something we’ve never had to do at any hotels in all our 30+ years of travel in the U.S. Due to the terrible stench in the bathroom, and due to the fear of contaminated water, we decided not to shower at night. Instead we decided to cut short our trip and head home first thing in the morning and shower after reaching home. I am not a very picky traveler, but I travel frequently and I expect clean rooms with no odor or smell and clean bathroom with water quality that I can trust. This place didn’t meet any of the basic requirements. Granted, at the end of the day they apologized for the inconveniences and offered 50% off our bill. But we were there only for one night and we had the most terrible experience ever - something no amount of refunding can make up for. Again, I can not stress enough to say that please stay away from this place and do not fall for the pictures you see on their website. Instead there are better places to stay in Solvang such as Mirabelle Inn, The Winston , The Landsby etc.
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