Mark Rudy
12 febbraio 2024
The property is a unique tranquil stay with its natural beauty. The staff and services were excellent. My wife and I enjoyed our time there. Our only negative was that the dining experience fell short of the overall ambience of the property. We traveled in February and though the property was not at capacity the service seemed slow. As if they were under staffed. Soups that should have been served hot were served lukewarm. Neither of us felt that the food experience matched the amazing natural wonder of being in such a peaceful environment. Our room was spacious and the view of the lush greenier was calming. We had a very partial view of the cenote. We even saw a monkey in the trees, going about it's day. The property does provides bicycles to ride to the beach or other areas on the property which we did on several occasions. But golf carts are primarily use to get you from one place to the other. The longest we had to wait for a driver was about 5 minutes. They can seat 4 to 6 passengers. We did reserve a cenote tour which was awesome. We also reserved a massage service in the spa. Eventhough I received one of the best massages ever, the ambience was not on par with other spas. There was not an option to choose if you wanted a sport massage or target a specific muscle. The waiting area was not that relaxing, and once inside there was no real area designated to hang your clothes. But my wife and I agreed that the masseuses were excellent. Overall we truly enjoyed Blue Diamond
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