The St. Regis Kanai Resort, Riviera Maya

Incrieble instalaciones , servicios comida , habitaciones súper amplias

Безумно красивый отель. Номера восхитительные. Сервис , пляж все идеально

坎昆最好的酒店了 最好住套房

What a beautiful place. The rooms are gorgeous and set up nicely. Loved the details in the rooms. Extremely comfy beds and pillows. Very clean. I’ve stayed at quite a bit of St. Regis properties I’d say the service at this location is not as on point as others. They don’t really go out of the way to get things for you and are very inconsistent with service. The restaurants were nice to eat at. The breakfast was not really worth the upgrade but it was a ton of food options if you eat a lot in the morning. The margaritas were inconsistent and they ran out of certain brands of tequila and didn’t have more in stock. The ocean was quite smelly and had these tiny bugs that bite you which was quite annoying. There are also spurs to watch out for if you step on one it really hurts and gets stuck in your foot. One of the pools was closed when I was there which made the only pool open very busy and kinda annoying to be at. People had their own music playing on top of the music the hotel was playing. They brought out a ton of floats that took over the pool. Didn’t have that upscale St. Regis feel more of a trashy pool party vibe.

Resort was nice, one of the workers went through my bag and stole 2000, make sure to lock your stuff up before coming here. The majority of the staff was nice and did a good job, and the restaurants were good. I can’t get over the fact someone would steal money out of a bag though.