Azabu Retreat & Spa

The only good point about this property is the location - very peaceful, easily accessible and a short drive into town. Cooked breakfast 1st morning was very good, 2nd day fruit and muesli average. That’s where the good news ends. Disliked · We are at a loss, as to why there are good reviews of Azabu. The property, and the rooms, have been neglected , are shabby, and badly in need of renovations. The pool didn’t look too inviting . Cleanliness and hygiene are well below par. Rooms are sparsely furnished, not conducive for relaxing, and the only view we had from our room was a 2 metre bamboo fence! , with a postage stamp size balcony . The host begrudgingly changed our rooms after we complained , and whilst he acknowledged that the property needs serious improvements, his attitude was indifferent, and he was quite rude and offhand about the matter. Obviously guest relations is not a priority. The photos on *********** are inaccurate and misleading. Our special weekend was ruined by staying at Azabu.

Sent my son there for his 21st (with his girl) for four nights. He came home with the most horrific pics and stories of his stay. Mould on the walls, dirt and dust everwhere. TV was falling off the wall. Pool was unclean and murky. Bamboo (in advertising pics) was chopped down and falling everywhere. Shower area was full of mould and the shower head was blocked so didnt work properly. He had to scrub the spa in his room clean before they could use it. We tried to communicate with the owner and have met with silence. $500 a night to give my boy a 21st present...its ciminal. Please do yourself a favour and stay well away from this so called resort.