LizrJane
24 febbraio 2024
Above everything else, the staff made this stay something I will talk about for the rest of my life. While the hotel is dated, it is VERY clean. We came to St. Marteen to spread my late husband's ashes. The beginning of our trip started off as a living nightmare. My friend and I didn't initially plan on staying here, but due to a very rude AirBNB host, we luckily came upon the Horizon View. After explaining our situation to a very understanding night clerk, Alfred, he immediately took us under his wing, found us a room with a good breeze, (my friend has COPD) and helped us get a taxi driver to get our luggage from the previous hellhole. As if that wasn't enough, he called and checked to make sure we made it in each night (two ladies that are "dated" as well), he made sure we got our pizza order when we called out, and just all and all, made us feel valued and cared for. Not to outdo the other people at the hotel- everyone from the manager, the day clerk, room service, cleaning crew and maintenance all took time to say hello or good morning each day.
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