Hotel Millennium a Singapore

Amazing Family-Friendly Stay! We had an overall very good experience staying at the Grand Copthorne Waterfront during our family trip. The hotel is truly family-friendly and made us feel very comfortable. The breakfast was also very good, with a nice variety that our whole family enjoyed. Overall, all the staff were very helpful and professional throughout our stay. Special thanks to Mr. Poh at the reception—he was incredibly friendly and helpful, even assisting us with a room upgrade which we really appreciated! Also, Mr. Vincent at the front door guest service always welcomed us warmly every time we entered or left the hotel. His hospitality made us feel right at home. We couldn’t wait to come back, and we’re already looking forward to our next stay next week in Singapore at this wonderful hotel again!

Personale brusco e maleducato. Descrive chiaramente i clienti. Il personale dovrebbe essere istruito a fare domande in modo educato. Il check-in è stato troppo lungo... 10 minuti a cliente. Ho aspettato 26 minuti, essendo il terzo in fila. Pioveva e l'acqua entrava dalla finestra. Il letto scricchiolava, il dispenser del sapone si era staccato dal muro. Adoravo questo hotel, ma sono rimasto piuttosto deluso dalla recente esperienza.