Hotel Mercure a Singapore

Situato lontano dalle strade trafficate di Singapore, il Mercure on Stevens offre un soggiorno confortevole con tutti i servizi di prima necessità di cui hai bisogno. Letto e cuscini comodi, ampia scelta per la colazione a buffet, un minimarket nelle vicinanze e la metropolitana, questo hotel renderà sicuramente utile il vostro soggiorno a SG. Consiglio vivamente questo hotel ai viaggiatori che preferiscono la pace e la tranquillità.

Visited on a Saturday and checked out on a Sunday. Check-in was fairly quick and fast. The reception was very professional and really nice and helped me check in without a hassle. I read reviews about Mercure on Trip and was wondering how bad it could be when talking about the room size. I figured that those customers were not from around Singapore and didn't know how small a hotel room in SG can be. Voila. I went into the room and was surprised. Everything was clean and the room was big enough in Singapore standards. M Social was my go-to and I was just wondering to myself that the room I booked in Mercure was much bigger than M Social and cheaper as well. Having stayed in York Hotel & M-Social most of the time, the money spent in Mercure was actually more worth it. Room came with shampoo, conditioner & body wash; M Social provided only shampoo and body wash. I ordered food in through GrabFood and realised I didn't have cutleries. Called the front desk at 1:45am asking for cutleries and received disposable utensils in the span of 5 minutes max. Talk about proficiency. I'm also a sucker for breakfast but I can't ever wake up in time so I cannot comment yet but I'll definitely book another stay soon so that I can try their breakfast. The place is very centralised and food is everywhere along the vicinity so there wouldn't be an issue if you're travelling from overseas. There are kopitiams / coffee shops which has cheaper food options as well if you do not want to break your bank but there are cafes and bars around the area as well. Air-condition was working as expected and hot water in the bathroom was also working well. There is SEPARATE tap with filtered water for you to refill your bottle so that you do not need to buy bottles and bottles of water which is nice. Checkout was at 12pm and I received a call at about 11:40am - 11:45am reminding me to check out. I thought I'd have to wait in queue to check out but I was approached by a staff or maybe the manager (?) and he even asked if we needed to keep our luggages with them first. I did not have any luggage so I declined the offer and just passed the keycards to him and that was my checkout process. Miscellanous stuffs I noticed - The staffs are very good at pre-empting what someone needs when a customer was walking towards the counter and asked where the washroom is and the 'security' pointed the direction of the toilet to him. Having worked in service / hospitality before, this is commendable as not many hotels are like that. The front desk was also receptive to requests when I wanted to leave a key card with the front desk so my friend can pick up the key card as well. Mercure in a nutshell is very service forward and professional. Compared to the other hotels I've stayed in, budget or hotels with stars, I'd definitely recommend Mercure as the top #1. Will definitely come back again. Thank you for having me!

A cosy hotel with a Good location near lots of food choices and also the shopping mall was short distance away. Service at the hotel was great from the reception, restaurant to the concierge making my staycation a great one. Specially want to mention Ryan the Royale restaurant host, he was full of smiles, helpful and polite which is a number one in service line.

La posizione è molto buona, vicino alla metropolitana, a meno di dieci minuti a piedi. Dopo il check-in, sembrava un magazzino, quindi sono andato alla reception e ho cambiato camera. In un posto dove il terreno è prezioso a Singapore, le camere sono davvero piccole. Ci sono molte varietà di colazione e il gusto è buono, ma ci sono poche varietà di frutta. Quello che c'è da lamentarsi è che c'era un portiere che ha visto gli occidentali, anche molto giovani, prendere l'iniziativa per aiutare gli altri a portare i bagagli, ma ha chiuso un occhio su di noi. Ha aiutato a portare i bagagli solo quando gliel'ho chiesto , doppio standard.