The Fullerton Hotel Singapore

Recensioni su The Fullerton Hotel Singapore

The Fullerton Hotel Singapore

1 Fullerton Square, 049178, SingaporeDettagli hotel
The Fullerton Hotel Singapore
The Fullerton Hotel SingaporeThe Fullerton Hotel SingaporeThe Fullerton Hotel Singapore
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.7/5
Fantastico
499 recensione
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.6
Servizio4.6
Pulizia4.7
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Tutte le recensioni(499)
Recensioni positive(486)
Recensioni con foto/video(236)
Ottima colazione(43)
Piscina meravigliosa(22)
Ben arredato(17)
Ideale per bambini(15)
Di lusso(11)
Magnifica vista sul mare(10)
Reception gentilissima(10)
Vicino alla metro(10)
Recensioni negative(10)
Berrysurprise
Camera Ospiti (vicino al mare con vista sulla baia e sul fiume)
Soggiorno: nov 2024
Famiglia
80 recensione
5.0/5
Eccezionale
Pubblicata: 18 dic 2024
Awesome stay at The Fullerton Hotel Singapore and location is right on the spot. The Marina Bay view is fabulous.
Traduci
Risposta dalla struttura: Dear Berrysurprise,Thank you for your fantastic review! We are delighted to hear you had an awesome stay at The Fullerton Hotel Singapore and that our location and the Marina Bay view exceeded your expectations. We look forward to welcoming you back for another memorable experience!Yours sincerely,Gino TanCountry General Manager
Utente anonimo
Camera Ospiti (vicino al mare con vista sulla baia e sul fiume)
Soggiorno: nov 2024
Famiglia
27 recensione
5.0/5
Eccezionale
Pubblicata: 11 dic 2024
Great stay, booked on Trip.com promo, convenient location and amazing room!
Traduci
Risposta dalla struttura: Thank you for your wonderful review! We are delighted to hear you had a great stay and enjoyed our convenient location and amazing room. It's fantastic that you took advantage of the Trip.com promo! We look forward to welcoming you back for another memorable stay soon.Yours sincerely,Gino TanCountry General Manager
Ellainsing
Camera Tradizionale (2 letti)
Soggiorno: ago 2024
Famiglia
9 recensione
5.0/5
Eccezionale
Pubblicata: 8 set 2024
Been to Fullerton Hotel many times for dining and events at ballroom, and it’s my first time staying here. Checked-in on a weekday, the staff seemed to be new as she couldn’t answer most of my queries but luckily she gotten help from another senior staff who was quick to assist so all was good.  Room was classy, posh and clean. There’s a bathtub and toilet bowl with bidet function (also auto opening lid). We are a party of 2A2C and the hotel added a rollaway bed for free which was really appreciated! Children amenities like toiletries, bathrobe and bedroom slippers were provided upon request from housekeeping.  Balcony felt kind of dirty and tables/chairs not well maintained, which was a surprise to me considering Fullerton being a 5* hotel.  Pool at level 2 had a great view of surrounding, it’s not big but served its function with jacuzzi available too! There’s always deck chairs available when I was there. Gym was good, spacious with many different types of machines and equipment.  Had buffet dinner at the Town restaurant, initial impression was that it seemed short staffed as there is only 1 staff receiving customers and leading them to the table (I would think this is usually a 2 people job, 1 to register guests and 1 to lead the way). But anyway, Johnson who led me in was really nice in explaining information and very patiently taking my questions. Variety of food was great here and the staff were really helpful too, coming by table frequently to clear dirty plates. Salmon Sashimi and snow crab legs were really fresh and delicious !  There’s many shops and restaurants around the hotel so it’s really convenient.  Check out was a breeze and after the stay, I must say that Fullerton’s service level was top notch! Enjoyed my stay and would love to be back.
Traduci
6/16
Risposta dalla struttura: Dear Ellainsing,Thank you for having taken the time to review your recent stay at The Fullerton Hotel Singapore.We are delighted to hear that overall, you enjoyed your stay. We appreciate your understanding with the check-in process and we are glad that our senior team member assist in addressing your queries. It’s great to know that you found the room to be clean, classy, and well-suited for your family, and that the complimentary rollaway bed and children’s amenities added to your comfort.We apologize for the state of the balcony and tables/chairs; your feedback is valuable and will be used to address these issues to ensure a more consistent experience.It’s wonderful to hear that you enjoyed the pool, gym, and the buffet dinner at Town restaurant. Your kind compliments will certainly be conveyed to the team. They will be very encouraged by your feedback, and we are pleased that you enjoyed the fresh salmon sashimi and snow crab legs.Thank you for sharing the convenience of our location and for your positive remarks about the check-out process. We look forward to welcoming you and your family back for another great stay!Yours sincerely, Gino Tan Country General Manager
YK Chua
Camera Ospiti (vicino al mare con vista sulla baia e sul fiume)
Soggiorno: ott 2024
Coppia
38 recensione
5.0/5
Eccezionale
Pubblicata: 1 dic 2024
Great service and the room was clean. Thanks for the wonderful stay.
Traduci
Risposta dalla struttura: Dear YK Chua,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.Yours sincerely,Gino TanCountry General Manager
Utente ospite
Camera Tradizionale (2 letti)
Soggiorno: ago 2024
Viaggio con amici
7 recensione
4.7/5
Fantastico
Pubblicata: 7 nov 2024
We checked in at 1430. The receptionist told us the room’s not ready yet. It doesn't matter. We just want to know how long it will take to be ready. As a tourist, our schedules are tight. If she had given us an estimated wait time, even an approximate time, we could have planned to go to other attractions or wait at the hotel for a while. But she only kept saying they would text us when they were ready. Finally, we back to hotel at 1600. The room was ready and we didn’t receive any notification at all.
Traduci
Risposta dalla struttura: Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced during check-in. We understand how important it is to have clear communication, especially when you're on a tight schedule as a tourist. It’s disappointing to hear that we didn’t provide you with an estimated wait time, and we truly regret that the notification you were expecting was not sent.Your comments are valuable to us, and we will certainly work to improve our communication in the future to ensure that guests have the information they need to make the most of their time. We appreciate your patience and hope that despite this, you were able to enjoy the rest of your stay with us. We hope to have the chance to welcome you again and provide a more seamless experience.Yours sincerely, Gino Tan Country General Manager
Hwee Ling Lim
Camera Premier con Cortile
Soggiorno: dic 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 31 gen 2025
I had a great stay
Traduci
Risposta dalla struttura: Dear Hwee Ling Lim,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.Yours sincerely,Gino TanCountry General Manager
ReneeL
Camera Tradizionale (2 letti)
Soggiorno: lug 2024
Altro
6 recensione
4.0/5
Molto buono
Pubblicata: 8 set 2024
Renowned 5-star hotel in Singapore we were excited to try out. Overall a great location with beautiful rooms, but unfortunately cleanliness was not there. Discovered several strands of hair in the bathroom (bathtub ledge, shower seat, shower head). The hair on the shower head was especially troubling as it looked like there was an unknown substance sticking the hair on the shower head. Before going out to dinner, we went down to reception and asked for a room clean to which they obliged, but after returning to the room we noticed several strands of hair still present (shower doors/next to the hairdryer). We expected better cleanliness standards from a 5-star hotel, and given the price, you’d probably be better off staying at other hotels.
Traduci
Risposta dalla struttura: Dear ReneeL,Thank you for taking the time to share your experience with us. We’re genuinely sorry to hear about the cleanliness issues you encountered during your stay. This is certainly not the standard we strive to uphold, especially for a renowned 5-star hotel.We appreciate you bringing this to our attention and apologize for the inconvenience it caused. Our team takes cleanliness very seriously, and it’s clear we fell short in this instance. I have already shared your feedback with our housekeeping team to address these issues and ensure that our standards are consistently met.We understand your disappointment, especially given the high expectations and pricing associated with our hotel. Your feedback is invaluable in helping us improve, and we’re committed to taking the necessary steps to prevent similar issues in the future.We hope to welcome you back for an even better stay in the future. Yours sincerely,Gino TanCountry General Manager
e21c
Camera Tradizionale (2 letti)
Soggiorno: lug 2024
Coppia
15 recensione
5.0/5
Eccezionale
Pubblicata: 24 ago 2024
I recently had another memorable stay at the Fullerton Hotel, and it continues to exceed my expectations. This time, I stayed in a Heritage room, which came with delightful perks. Upon arrival, I was welcomed with two adorable Fullerton bears, a delicious chocolate cake, a bottle of red wine, and a selection of TWG teas, all of which added a special touch to my experience. The service at Fullerton remains impeccable, which is why I keep returning. The staff consistently go above and beyond to make every stay exceptional. The attention to detail and the thoughtful gestures truly set this hotel apart.
Traduci
6/9
Risposta dalla struttura: Dear e21c,Thank you for taking the time sharing your review! We are delighted to hear that your recent stay in a Heritage room was so memorable and that our special touches made your experience even more enjoyable. It’s wonderful to know that our team’s dedication to exceptional service continues to exceed your expectations. We look forward to welcoming you back for another exceptional stay at The Fullerton Hotel Singapore!Yours sincerely,Gino TanCountry General Manager
Dazel
Camera Tradizionale (2 letti)
Soggiorno: lug 2024
Solo
61 recensione
5.0/5
Eccezionale
Pubblicata: 15 set 2024
Snagged an amazing deal with $200 dining credits! Nice heritage hotel and comfortable room, but the view from this room was a little disappointing.
Traduci
Risposta dalla struttura: Dear Dazel,Thank you for having made The Fullerton Hotel Singapore as your accommodation of choice.We seek your understanding that our guestrooms are uniquely configured due to the distinctive character of the heritage building. Nevertheless, please inform any of our Front Office team of your room preference upon your return visit. We hope to have the pleasure of welcoming you back to our hotel in the near future!Yours sincerely,Gino TanCountry General Manager
Utente anonimo
Camera Doppia Premier con Cortile
Soggiorno: lug 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 4 ago 2024
My mom was put off by the room fragrance that she kept waking up in the middle of the night. Hope the management could be more mindful with the scents as not all would appreciate it. But nonetheless, service was great, breakfast spread was quite impressive, and we loved the omelette and laksa!
Traduci
6/8
Risposta dalla struttura: Thank you for sharing your feedback. I’m sorry to hear that the room fragrance affected your mother’s comfort during your stay. We appreciate your comments and will certainly take them into consideration to ensure our scents are more accommodating for all guests.On a positive note, we are delighted that you enjoyed our service, the impressive breakfast spread, and the omelette and laksa! We hope to have the opportunity to welcome you back and provide a more comfortable experience in the future.Yours sincerely,Gino TanCountry General Manager
Yummychenchen
Camera Tradizionale (2 letti)
Soggiorno: lug 2024
Famiglia
85 recensione
5.0/5
Eccezionale
Pubblicata: 25 ago 2024
Good hotel with great service. Always happy to return. Room had nice deco.
Traduci
Risposta dalla struttura: Dear Yummychenchen,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.Yours sincerely,Gino TanCountry General Manager
Utente ospite
Camera Premier con Cortile
Soggiorno: dic 2024
Famiglia
1 recensione
4.5/5
Ottimo
Pubblicata: 3 gen 2025
Gorgeous hotel but surprisingly not a lot of staff at the reception to hello you. We had courtyard room - ok if you are staying for - night but not ideal for longer stay.
Traduci
Risposta dalla struttura: Thank you for your review and for highlighting the positive aspects of our hotel! We are glad you found the hotel gorgeous and that the courtyard room worked for your short stay. We also appreciate your feedback regarding the reception team, your comments will help us improve the guest experience. We are always looking to enhance our service, and will make sure to focus on providing a warm welcome to all our guests. We look forward to welcoming you back in future!Yours sincerely, Gino Tan Country General Manager
Utente ospite
Camera Tradizionale (2 letti)
Soggiorno: lug 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 11 ago 2024
Nice place to spend a weekend with the family Refurbished room
Traduci
Risposta dalla struttura: Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.Yours sincerely,Gino TanCountry General Manager
Utente ospite
Camera Premier con Cortile
Soggiorno: mag 2024
Famiglia
2 recensione
4.5/5
Ottimo
Pubblicata: 20 giu 2024
Thank you hotel for the sweet deco and cake for my son birthday. Really appreciated it. The only downside is the toilet, there is kind of awful smell. Not sure is came from the toilet sewage or the automated toilet seat function. Overall we have a pleasant stay and kid enjoy it.
Traduci
Risposta dalla struttura: Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!Yours sincerely,Gino TanCountry General Manager
JTTTTTT
Camera Tradizionale (letto a due piazze)
Soggiorno: mag 2024
Coppia
8 recensione
5.0/5
Eccezionale
Pubblicata: 30 giu 2024
Absolutely amazing experience. Room was great. Service was top notch as well.
Traduci
Risposta dalla struttura: We are delighted to hear that you had an absolutely amazing experience with us. It's wonderful to know that you enjoyed your room and that our service met your expectations. We look forward to welcoming you back for another memorable stay! Yours sincerely, Gino Tan Country General Manager