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1 notte
Recensioni degli ospiti
4.5/5
Ottimo
1699 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.4
Servizio4.5
Pulizia4.6
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Tutte le recensioni(1699)
Recensioni positive(1654)
Recensioni con foto/video(412)
Ottima colazione(189)
Trasporti comodi(121)
Comodo per lo shopping(119)
Camere ampie(96)
Vicino alla metro(74)
Letto comodo(53)
Buffet delizioso(38)
Reception gentilissima(28)
Recensioni negative(45)
Utente ospite
Camera Deluxe con 2 letti singoli
Soggiorno: dic 2022
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 5 dic 2022
L'esperienza è stata piacevolmente positiva. Siamo stati serviti da Seri al momento del check-in e lei mi ha gentilmente aiutato a garantire una camera in un orario precedente prima dell'orario stabilito per il check-in. Il personale era educato e gentile con gli ospiti. Uno svantaggio è la gamma molto limitata di canali TV per gli ospiti, specialmente quelli con bambini.
Testo originaleTraduci con Google
Risposta dalla struttura: Dear _TXSGi0****...,Thank you for your review! We are delighted to hear that you enjoyed your stay, and appreciate your feedback on the TV channels, which we will review further. We look forward to welcoming you back again for another enjoyable stay!Kind regards,Patrick FiatGeneral Manager & Chief Experience Officer (CEO)
Utente anonimo
Camera Deluxe King
Soggiorno: dic 2022
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 10 dic 2022
fantastico. AL momento del check-in, siamo stati accolti dal personale di nome Aida, il check-in è stato veloce. Le pulizie erano fantastiche. La colazione era superlativa. Il CHECK-out è stato veloce. Grazie allo staff chiamato SYAFIQ per averci aiutato con i nostri bagagli. ANCORA grazie syafiq...
SOLO una cosa però, sono sempre andato in questo hotel per il mio compleanno, gli anni precedenti mi davano una torta in omaggio ma quest'anno niente torta per me. Ma è ok. Tornerò di nuovo.
Testo originaleTraduci con Google
Risposta dalla struttura: Dear 匿名用户,Thank you for your compliments! We are pleased to learn that you enjoyed your stay. We apologise for the oversight of missing out on your birthday! Thank you again for the wonderful review and your continued support. We look forward to welcoming you back again soon!Kind regards,Patrick FiatGeneral Manager & Chief Experience Officer (CEO)
Yan Wai
Camera Deluxe King
Soggiorno: dic 2024
Famiglia
10 recensione
4.0/5
Molto buono
Pubblicata: 17 dic 2024
The hotel is very good location. It is bustling busy. there are many food and shopping just around the area. Room is spacious. Clean and neat. and the price i booked is really at very good deal. Will definitely book again if I would to be back Orchard Road.
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XingJiaPo MaLaiRen
Camera Deluxe King
Soggiorno: dic 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 16 dic 2024
This is my 2nd time here as usual excellent service from the staff but only disappointed where are all the beautiful and fun floats at the pool?
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Utente anonimo
Camera Superior King
Soggiorno: dic 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 14 dic 2024
Stayed here for my son’s birthday. Staffs are very welcoming and hospitable. The reception whom assist us named Mariz is very kind and very helpful as well as the room service they make sure our room is clean. It is very convenient to stay in this hotel where as near everywhere will book to this hotel again in the future
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Seren
Camera Deluxe King
Soggiorno: dic 2024
Famiglia
7 recensione
4.2/5
Molto buono
Pubblicata: 12 dic 2024
The hotel was overall clean and comfortable. The room itself was tidy, but the TV channels had some issues, with a few not working properly. The WiFi connection from the room was also a bit inconsistent, as the signal occasionally dropped. Otherwise, it was a decent stay.
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shu ling seet
Doppia Deluxe Plus
Soggiorno: nov 2024
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 1 dic 2024
Good service. We celebrated our wedding anniversary at the hotel. Food is good. Beds are comfy. Price is reasonable and location is good!
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Risposta dalla struttura: Dear Shu Ling Seet,Thank you so much for your lovely feedback! We're honored that you chose Royal Plaza on Scotts to celebrate your wedding anniversary. We're thrilled to hear that you enjoyed the food, the comfort of the beds, and our convenient location. It’s wonderful to know that our service and overall experience made your celebration even more special.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for many more memorable occasions.Best regards,Neeta DaveDirector of Operations & Chief Experience Officer (CEO)
Ang07
Camera Superior King
Soggiorno: nov 2024
Solo
4 recensione
5.0/5
Eccezionale
Pubblicata: 1 dic 2024
Was upgraded to a suite and was pleasantly surprised. The bed was super comfy and there is a jacuzzi in the master bathroom. Ordered room service and food was very delicious.
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Risposta dalla struttura: Dear Ang07,Thank you for your wonderful feedback! We’re thrilled to hear that you were pleasantly surprised by your suite upgrade and enjoyed the comfort of the bed and the jacuzzi in the master bathroom. It’s also great to know that you had a delicious experience with our room service.We’re so happy you had such a memorable stay, and we look forward to welcoming you back for another fantastic experience.Best regards,Neeta DaveDirector of Operations & Chief Experience Officer (CEO)
Utente anonimo
Camera Deluxe King
Soggiorno: nov 2024
Viaggio con amici
26 recensione
3.7/5
Pubblicata: 30 nov 2024
Fantastic location in the heart of Scotts road - in orchard area - good for shopping. Facilities are a little old. Recommend for people who love brand shopping. Food is ok too.
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Risposta dalla struttura: Dear Guest,Thank you for your feedback! We’re delighted to hear that you enjoyed our prime location in the heart of Orchard Road, perfect for shopping. We appreciate your comments about the facilities, and we’re always working to enhance the guest experience, so your input is valuable to us.We’re glad you had a pleasant stay and hope to welcome you back soon for another great experience.Best regards,Neeta DaveDirector of Operations & Chief Experience Officer (CEO)
Utente ospite
Camera Superior con due letti singoli
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 18 dic 2024
Convenient, local in central of orchard rd, best shoppings n foods! Surrounding.
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Qing Yue
Camera Deluxe
Soggiorno: nov 2024
Famiglia
11 recensione
5.0/5
Eccezionale
Pubblicata: 7 dic 2024
Very nice stay at level 15 with access to the lounge area. It has infused water, coffee machine, biscuits and chips. Good deal from trip in July sale. Breakfast is tasty with a good spread of dishes
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Tay R
Camera Deluxe King
Soggiorno: nov 2024
Famiglia
2 recensione
4.5/5
Ottimo
Pubblicata: 17 nov 2024
Room was clean, had a good night's rest. Forgot my mobile's charger in the room after check out, staff was understanding and immediately activated my room card for another hour.
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Risposta dalla struttura: Dear Tay R,Thank you for sharing your experience with us! We’re glad to hear that you had a comfortable stay and enjoyed a restful night.We’re also happy that our staff could assist you when you realized you had forgotten your mobile charger. It’s great to know that we could promptly help you retrieve it.We look forward to welcoming you back soon for another excellent stay!Best regards,Neeta DaveDirector of Operations & Chief Experience Officer (CEO)
Maslinda
Camera Deluxe King
Soggiorno: ott 2024
Famiglia
27 recensione
5.0/5
Eccezionale
Pubblicata: 31 ott 2024
Very nice clean muslim friendly hotel.The staffs all are friendly never ever i see 1 who has a sulky face on. The pool omg awesome.Tho its very small BUT FUN most importantly for the children.I LOVE THIS PLACE OMG
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6/11
Risposta dalla struttura: Dear Maslinda,Thank you for your wonderful feedback! We're delighted to hear you enjoyed our clean, Muslim-friendly environment and found our staff to be consistently welcoming. It's great to know the pool brought joy to the children, even with its cozy size. We're thrilled you love staying with us and look forward to welcoming you back for more memorable experiences!Kind regards,Neeta DaveDirector of Operations & Chief Experience Officer (CEO)
Utente anonimo
Camera Deluxe King
Soggiorno: nov 2024
Coppia
54 recensione
4.7/5
Fantastico
Pubblicata: 11 nov 2024
The hotel is along Orchard Road which makes it a prime location for shopping. Room was clean. Service staff were friendly.
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Risposta dalla struttura: Dear Guest,Thank you for sharing your experience! We're delighted you enjoyed our prime location on Orchard Road and found our rooms clean and our staff friendly. We hope to see you again for another enjoyable stay!Kind regards,Neeta DaveDirector of Operations & Chief Experience Officer (CEO)
Tori Anne
Camera Deluxe King
Soggiorno: nov 2024
Coppia
2 recensione
4.2/5
Molto buono
Pubblicata: 12 nov 2024
Great location!
Check in was fast and easy
Hotel is clean
Wonderful housekeeping
Overall comfortable for a 2 night stay
Traduci
Risposta dalla struttura: Dear Tori Anne,Thank you for your kind words! We're delighted that you enjoyed our convenient location, smooth check-in, and the cleanliness of our hotel. It’s wonderful to know that housekeeping made your stay comfortable as well. We hope to welcome you back for another enjoyable stay in the future!Kind regards,Neeta DaveDirector of Operations & Chief Experience Officer (CEO)