Utente ospite
22 febbraio 2025
The offer on Booking is not consistent with the description, the opinions are not adequate to the actual state of affairs. The kitchen lacks basic dishes: two pots, one huge and the other small - both without lids, some kind of lid that does not fit anything, no knife, board, etc. Frying pans need to be thrown away, after the intervention we were provided with 2 frying pans - small and medium, but it does not change the fact that what we found in this room is absolutely unacceptable. In general, the "apartment" requires a general renovation and cleaning, and the bed needs to be replaced - by the way, you can't sleep on it because it sinks in. In addition, the offer is inconsistent with the description on Booking - parking away. We walked about 0.8 kg uphill with bags🤦🏻♀️ the description says that getting to the "apartment" on skis - a scam. The room is dusty, dirty. After the intervention they gave us 100 E back! Embarrassing! This type of treatment of a customer is unacceptable.
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