Recensioni su Shirahama Key Terrace Hotel Seamore

We booked a twin room with a partial ocean view, but upon entering, we were immediately disappointed and disgusted. The room was at the very end of the building, with a view that was mostly a wall and a small window overlooking a parking lot. You could only see a tiny bit of the ocean if you stood right next to the window. The sofa was filthy, the room looked extremely run-down, and the bathroom layout was bizarre, with half the sink blocked by a wall, making it very uncomfortable to use. Dust was visible in every corner, adding to the neglected and dated feel of the space. After complaining, the staff initially asked us to pay for an upgrade to a sea-view room. Following further discussions, they agreed to charge us only half the upgrade fee, which I feel should not have been charged at all given the state of the original room. Since it was late at night, we accepted the offer. The new room had an incredible view, which was its only redeeming feature, but it still looked as run-down as the rest of the hotel. The included breakfast and dinner buffet were major disappointments. Both meals were exactly the same every single day, with no effort to introduce variety. Breakfast, in particular, was subpar: the pastries were rock-hard and completely inedible, and despite there being many options, the quality was so low that I could barely fill one-third of my plate. This should give you an idea of how bad the food was. The few items I did try were tasteless or overly processed. Dinner was only slightly better, with more substantial offerings, but the lack of variety made it boring after the first night. Many dishes felt reheated and lacked any freshness or creativity. Overall, the food quality was far below the standard you’d expect from a property claiming to be a resort. The onsen was another disappointment, feeling more rustic and dirty than relaxing, with an unkempt appearance that did not inspire confidence in its cleanliness. This hotel seems to have been left untouched for decades, resembling an old resort-style property catering to tourists with little regard for quality or local charm. During our trip, we stayed at other local onsen hotels in different cities, which provided much more enjoyable and authentic experiences. The only highlights were the stunning views and the incredibly kind staff, especially Shanti and Wang, who were apologetic and did their best to accommodate us despite the hotel’s many shortcomings. In summary, while the staff and the views were wonderful, the property itself desperately needs renovation, and the overall experience left much to be desired. The repetitive, low-quality meals and lack of upkeep made this a stay I would not recommend unless you prioritize the view above all else

Everything is great especially hot spring & swimming pool, and also the cigar bar . Rooms are clean & spacious and of course, staffs there are super helpful & friendly ! Besides, only about 20 mins walking distance to the beach. Good location.

We stay in 4 people Japanese style ocean view. The room is too old and small, stains on wall and closet door. The bed is thinner than expected. Buffet breakfast has not much choice, swimming pools and many other things have to pay extra. All staff are nice except one guy in the game room area is very rude! Outdoor hot spring have many insects and have to walk stairs . Overall the stay is unpleasant.

全程是我最喜欢的酒店了，非常推荐，下次还要住。 Please bring my thanks to 井上研修生, he is caring, responsible and helpful. He helped us to find the bus line to the station, he even went back to us to ensure that we got on the bus successfully!

Room a little bit old, facilities seems just renovated which really nice, i enjoyed stayed at the hotel very much.

Very nice hotel with fantastic view as I booked ocean view . Breakfast has wide range of choice n even I take for 2 days will still able to enjoy . The inside room internet was weak though the lounge area was stronger .

Very dusty in the room, the tea pot , table, a thin layer of dust can easily be seen. I was assigned to a room with connecting door. And the conversation in next room can hear by me. And that room has a kid, always yelling, I was very disturbed.

Better than traditonal Japanese hotel. Clean and convenient. There are not much choices for breakfast, others fine.

Good hotel,Staff are kinds. Hotel food is good .Comfortable envitonment and good hot springs.

My stay is okay. My feeling is that the hotel is overcharged considering what it offered. For this price, i would expect more facilities to be provided in the hotel. I stayed two night and the dinner buffet and breakfast buffet are completely the same for two days. My suggestion is that joining dinner buffet for one day is enough as the next day will be bored.

Wonderful trip and good service with room, environmental and food also! The staff of hotel they are very nice and smile always. Will stay again on next journey.

Onsen is awesome, beautiful view from room. Many varieties of food for breakfast and dinner.

The hotel is new and the staff are nice. The buffet dinner is very good as well and the onsen is nice. I tried the massage at their spa and it was surprisingly good

Nice foot bath and onsen! Very accessible to tourist spot for sunset scenary