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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.6/5
Ottimo
68 recensione
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Recensioni verificate
Ubicazione4.3
Strutture e servizi4.7
Servizio4.8
Pulizia4.7
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Tutte le recensioni(68)
Recensioni positive(67)
Recensioni con foto/video(13)
Soggiorno meraviglioso!(14)
Personale amichevole(13)
Camere magnifiche(7)
Piscina meravigliosa(5)
Recensioni negative(1)
Alan Sung Kai Wing
Camera Deluxe King
Soggiorno: feb 2025
Viaggio con amici
51 recensione
4.2/5
Molto buono
Pubblicata: 9 mar 2025
Green Amazon resident hotel is a very nice place to stay, go to night street around ten minutes, we stayed two nights with my friend, hotel provided round trip airport transport and coach rental for two days use, tour guide is very nice, If you first time to Siem reap, highly recommend for you to stay.staff friendly Mr Bell and Mr Paul, Mr Lucky also very good service..
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Hiany
Camera Deluxe King
Soggiorno: feb 2025
Coppia
6 recensione
4.7/5
Fantastico
Pubblicata: 4 mar 2025
Overall this hotel is not too far by tut tut and it only cost no more than £1.50 infact I would say £1.10. Good location to Angkor Wat only took 20 mins. There is no nearby restaurant but they do have their own in-house chef make to order food. We did our sunrise Angkor Tour privately & the hotel has kindly packed our breakfast in accordance to our preference too.
Their front house supervisor Sophal is very helpful so are the rest of his staff infact all Cambodian are very friendly.
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Risposta dalla struttura: Hi Hiany !Thank you for taking the time to share your experience with us! We're delighted to hear that you found our location convenient and enjoyed the services provided by our in-house chef. It’s wonderful to know that our team, especially Sophal, made your stay more comfortable and that you appreciated the packed breakfast for your sunrise Angkor tour.Your kind words about our staff and Cambodian hospitality truly mean a lot to us. We hope to welcome you again for another memorable stay in the future!Best regards.Mr. Lucky (Asst. Front Manager)
Oleksandr Luhovyi
Camera Deluxe King
Soggiorno: feb 2025
Solo
4 recensione
4.7/5
Fantastico
Pubblicata: 11 mar 2025
Highly recommend this hotel. Very pleasant staff, great pool
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Risposta dalla struttura: Dear Oleksandr LuhovyiThank you so much for your kind words! We’re delighted to hear that you enjoyed your stay, our staff’s hospitality, and the pool. Your recommendation means a lot to us. We hope to welcome you back again soon!Best regards,Mr. Lucky (Front Asst. Manager)
Aksana Viduk
Camera Deluxe King
Soggiorno: gen 2025
Solo
10 recensione
5.0/5
Eccezionale
Pubblicata: 22 feb 2025
An excellent place with a very friendly staff. The room has everything you need, including an iron and a bathroom with a view of palm trees (I’ve been traveling for almost four months, and this is a big plus for me because not every hotel provides a bathtub). The breakfasts were very diverse, and the menu changed every day of my stay. There is also a small gym and good Wi-Fi. But the most important thing is the people—they did their best to help with any questions. My manager, Malish, even taught me a couple of words in Khmer.
Possible improvement:
-strengthening mosquito protection. Various measures are already in place, but they are not always enough.
-Trip.com does not allow solo travelers to book a stay with just one breakfast—only two. I suggested exchanging my unused breakfasts for one lunch, but it couldn’t be arranged. Perhaps the hotel should reconsider its approach to such cases.
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Risposta dalla struttura: Thank you so much for your wonderful review! We are delighted to hear that you had such a great experience at Green Amazon Residence Hotel. It’s fantastic to know that you appreciated our friendly staff, well-equipped rooms, diverse breakfast selection, and overall service. Malish will be especially happy to hear that he made your stay even more enjoyable by teaching you some Khmer words!We also appreciate your constructive feedback regarding mosquito protection and the booking policy on Trip.com. We are continuously working to enhance our guests' comfort, and we will certainly review ways to improve in these areas. Your suggestion regarding the breakfast policy is valuable, and we will consider how we can make our approach more flexible for solo travelers in the future.We truly enjoyed hosting you and hope to welcome you back on your next journey. Safe travels, and thank you again for your kind words!Best regards,
Utente anonimo
Camera Deluxe tripla
Soggiorno: gen 2025
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 11 feb 2025
Nice and friendly staff. Had a great time. The hotel has a good resources of guides and drivers.
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Risposta dalla struttura: Thank you for your kind words! We're delighted to hear that you had a great time and found our staff friendly and helpful. We always strive to provide the best service, including reliable guides and drivers to make your stay more enjoyable. We hope to welcome you again soon!
Tyler Justin
Suite per famiglie
Soggiorno: dic 2024
Famiglia
2 recensione
4.2/5
Molto buono
Pubblicata: 23 feb 2025
Amazing stay!!! Great Service!! Fantastic Pool !! Our negative was the limited selections for breakfast.
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Risposta dalla struttura: Thank you for your wonderful review! We're delighted to hear that you had an amazing stay and enjoyed our service and pool. Your feedback about the breakfast selection is truly valuable, and we’ll take it into consideration to improve our offerings. We hope to welcome you back for an even better experience in the future!Best regards,
Anna
Camera Deluxe tripla
Soggiorno: dic 2024
Famiglia
6 recensione
4.5/5
Ottimo
Pubblicata: 13 gen 2025
Nice place to stay - gives good value - especially with the triple room for our family. It's not perfect - but solid option for a reasonable price & efficient facilities. Bed linen is somewhat oldish, facilities are not new, but everything is kept in a good manner, staff is trained well & have a positive vibe, cozy pool zone. Location is efficient for reach to main attractions but not walkable in any way. So hidden boutique hotel that solves the task.
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Risposta dalla struttura: Thank you so much for your thoughtful feedback! We're thrilled to hear that you and your family enjoyed your stay and appreciated the value, comfortable triple room, and the cozy pool area. We’re also pleased that our staff made a positive impression.We value your insights about the bed linen and facilities, and we will continue to work on maintaining and improving the overall guest experience. We're glad to know that our location provided convenient access to main attractions and served your needs as a hidden gem.We look forward to welcoming you and your family again in the future!Best regards,Mr. Lucky Asst. Front Office ManagerGreen Amazon Residence Hotel
Caro M3
Camera Deluxe per famiglie
Soggiorno: nov 2024
Famiglia
29 recensione
5.0/5
Eccezionale
Pubblicata: 29 dic 2024
People at the hotel are very kind and helpful. The room service is great, and 24 hour reception service. Persons like Vichet make this place an unforgettable experience. I highly recommend the hotel.
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Risposta dalla struttura: Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience with us. It’s fantastic to know that our team, especially Vichet, contributed to making your stay memorable. We truly appreciate your recommendation and look forward to welcoming you back to the hotel in the future!Warm regards,Mr. Lucky Asst. Front Office ManagerGreen Amazon Residence Hotel
Dan_de_Lion
Camera Deluxe King
Soggiorno: apr 2024
Coppia
30 recensione
4.2/5
Molto buono
Pubblicata: 18 mag 2024
The place was exactly what’s stated in the photos. Very hospitable and accommodating staff, good service as well. We were not able to enjoy the breakfast buffet as there’s only few guest but they provided us with a good a la carte meal instead and choices of pastries and fruits. They can also provide you a personal tuktuk driver to roam around safely in the city in a reasonable price. Highly recommended.
This is Mr. Paul in the photo sending us off.
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Risposta dalla struttura: Thank you so much for your wonderful feedback! We are delighted to hear that our place met your expectations as shown in the photos. Our team takes great pride in providing hospitable and accommodating service, and we’re glad you experienced this firsthand.We apologize that the breakfast buffet was unavailable during your stay, but we're pleased to know you enjoyed the à la carte meal along with the selection of pastries and fruits. It's great to hear that you found our tuktuk service convenient and reasonably priced for exploring the city.We’ll make sure to pass on your kind words to Mr. Paul. He’ll be thrilled to know he made a positive impact on your stay. Thank you for highly recommending us. We look forward to welcoming you back on your next visit!
Mati_Fee
Suite per famiglie
Soggiorno: feb 2024
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 10 mar 2024
This is very good place to stay and it’s good for families trip as it’s no noise
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Risposta dalla struttura: Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us and found our environment peaceful for family trips. We always strive to provide a comfortable and serene atmosphere for all our guests. We look forward to welcoming you and your family back soon! If there's anything else we can assist you with, please don't hesitate to let us know.
SREYMOCH
Camera Deluxe King
Soggiorno: gen 2023
Viaggio con amici
3 recensione
4.7/5
Fantastico
Pubblicata: 29 mar 2023
Love it. The service there very warmth 💓
Traduci
Risposta dalla struttura: Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Best Regard from the Green Amazon Residence Team!
Utente ospite
Camera Deluxe King
Soggiorno: feb 2023
Coppia
8 recensione
5.0/5
Eccezionale
Pubblicata: 7 mar 2023
Amazing place
Amazing service
Super friendly
Great pool and room
Definitely stay again
Mr Lee is a lovely manager
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Risposta dalla struttura: Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Mr. Lee (Front Office Manager) that he made an impact during your stay. We hope to welcome you back to the hotel soon!
RONGRITH
Camera Deluxe King
Soggiorno: gen 2023
Viaggio con amici
12 recensione
5.0/5
Eccezionale
Pubblicata: 15 mar 2023
Very nice hotel staff so friendly
Traduci
Risposta dalla struttura: Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in Siem Reap.Best Regard from Green Amazon Residence Hotel Team,
Risposta dalla struttura: Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay and found our location convenient and peaceful. It’s great to know that you were comfortable with our facilities, Wi-Fi, and the hospitality of our staff. Your recommendation means a lot to us! We truly appreciate your support and hope to welcome you back on your next visit to Siem Reap.Best regards,
TAMARA-1
Camera Deluxe King
Soggiorno: dic 2024
Famiglia
6 recensione
4.5/5
Ottimo
Pubblicata: 4 feb 2025
В целом номер был хороший. Этот отель можно рекомендовать для заселения и прибывания. Хороший и большой балкон оснащен стулом и столиком. Бассейн чистый. Выбор еды на завтрак небольшой, но все, что предлагали, было вкусно.
Кровать в спальне большая и комфортная. Рядом с кроватью были розетки для всех видов вилок: европейских, китайских и др. Ванная комната была чистой. Люди на ресепшене очень добрые и отзывчивые.
Из минусов можно отметить сильные и частые колебания температуры в душе, что создаёт дискомфорт при мытье. При заселении у нас не было в номере тапочек и мыла для рук. Но на ресепшене нам эти предметы быстро выдали. К сожалению, у раковины не было подставки для мыла. Гель для душа и шампунь находятся в очень милых кувшинах, но к сожалению это ведёт к перерасходу, а также опасению уронить, разбить и все разлить. После уборки гель для душа не подлили, хотя его оставалось очень мало. Ванна, расположенная в комнате, оказалась пыльной.
Отель находится на отдаленной территории, соответственно к отелю не идёт качественная дорога. Рядом с отелем ничего интересного и развлекательного нет. Но возможно это все временно.
Traduci
6/9
Risposta dalla struttura: Dear TAMARAThank you for sharing your detailed feedback about your stay with us. We’re delighted to hear that you enjoyed our spacious rooms, comfortable beds, clean pool, and the hospitality of our reception team. Your recommendation means a lot to us!We sincerely apologize for the inconveniences you faced. We appreciate your insights regarding the temperature fluctuations in the shower, missing amenities upon check-in, and the soap stand near the sink. Rest assured, we will address these issues with our housekeeping and maintenance teams to improve our service. Additionally, we will review our shower gel and shampoo dispensers to find a more convenient and efficient solution.Regarding our location, we understand that it may feel a bit remote, and we hope that as the area develops, more entertainment options and better roads will enhance the overall experience.Your feedback is invaluable in helping us improve, and we truly appreciate you taking the time to share it. We hope to welcome you back for an even better stay in the future!Best regards,Mr. Lucky (Asst. Front Manager)