Kaipeng Hotel

Recensioni su Kaipeng Hotel

Kaipeng Hotel

Floor 3-4, No. 93 Luohu Village, Renmin South Road, Luohu District, Shenzhen, Guangdong, ChinaDettagli hotel
Kaipeng Hotel
Kaipeng HotelKaipeng HotelKaipeng Hotel
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.3/10
1176 recensione
Recensioni verificate
Ubicazione8.5
Strutture e servizi8.1
Servizio8.4
Pulizia8.3
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Tutte le recensioni(1176)
Recensioni positive(1113)
Recensioni con foto/video(139)
Reception gentilissima(85)
Trasporti comodi(79)
Molti servizi(42)
Insonorizzazione mediocre(40)
Comodo per lo shopping(27)
Da tornarci(16)
Vicino alla stazione(12)
Ampia gamma ristorazione(8)
Recensioni negative(63)
Utente ospite
Camera tripla per famiglie
Soggiorno: nov 2024
Famiglia
1 recensione
8.5/10
Molto buono
Pubblicata: 4 gen 2025
The location of the hotel is excellent, close to food places & 2 train stations. As such it is easy to use the trains to get the places of interests.  The room size is spacious & it is very comfortable for us to move about in the room.  The guy at the reception was not very friendly when we reached the hotel early to put our luggage before returning to check in later. But the ladies at the reception were more friendly & helpful. The washing machine & dryer located on level 4 are big and efficient in helping us to wash our clothes. The price is very reasonable & detergent is provided for the washing. It was a good stay for us.
Traduci
Risposta dalla struttura: Dear guest,Thank you so much for taking the time to share your detailed feedback with us. We are delighted to hear that you found our hotel's location convenient and the room size to your liking. It's also great to know that our laundry facilities and reasonable price added value to your stay.We sincerely apologize for the less-than-friendly experience you had with the gentleman at the reception. Your comments have been noted, and we will address this with our team to ensure that all our guests are greeted and assisted with the warmest hospitality. We are glad that the ladies at the reception were able to make up for it and provide you with the helpful service you deserved.We look forward to welcoming you back in the future, and we will strive to make your next stay even better.Best regards,[Hotel Management]
Utente ospite
Camera a Tema Innamorati (letto rotondo)
Soggiorno: nov 2024
Viaggio con amici
8 recensione
6.0/10
Pubblicata: 12 dic 2024
The reception was at the 4th floor. So may not be that easy to locate the hotel if you r not familiar with the area. It's right smack in the middle of a food street. Reception - 3'stars, due lack of friendliness Security - 2:stars, as there's lack of security measures to the rooms, no security staff Rooms were old but sizeable, toiletries was minimal - 3 stars Location is not that near to border crossing but walkable. 3 stars I wud try a different hotel next trip
Traduci
Risposta dalla struttura: Dear guest, thank you very much for taking the time to write a review for us and share your experience at the hotel. We deeply apologize for the difficulty in finding the hotel location you mentioned. We will consider adding more directional signs in the future to facilitate the smooth arrival of guests who are not familiar with the surrounding area. We attach great importance to your feedback on reception services and safety. We will immediately strengthen employee training, enhance the friendliness of our services, further improve room safety measures, increase the frequency of security personnel patrols, and ensure the safety and comfort of our guests. At the same time, we will also supplement and optimize the room supplies. Although we were unable to fully satisfy you this time, we hope you can give us a chance to improve. We look forward to seeing significant changes during your next stay and choosing our hotel again to experience a different level of high-quality service.
Utente anonimo
Camera Deluxe (2 letti)
Soggiorno: ott 2024
Famiglia
2 recensione
8.0/10
Molto buono
Pubblicata: 24 nov 2024
Very good location to cheap street food. Two supermarket downstairs are still open at 2.0 AM. Building smell of smoke. They used a strong air freshener in the room
Traduci
Risposta dalla struttura: 尊敬的賓客， 感謝你下榻凱鵬酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰金光華購物廣場、東門步行街， 吃喝玩樂影院， 一應俱全。期待您的再次光臨！
Utente anonimo
Camera Deluxe (2 letti)
Soggiorno: apr 2024
Famiglia
1 recensione
4.5/10
Pubblicata: 7 mag 2024
The room were actually dirty with lots of hair in the corner. There were strong stench suddenly likely because we were located in the corner near to sewage system or something. Staff that helped us check in was nice. The smell of smoke in the corridor is pretty strong! Pretty noisy and bad sound proof. Space was huge and AC strong! TV functioning well and water provided with kettle and cups as well.
Traduci
Risposta dalla struttura: 尊敬的貴賓，雖然您很氣惱，但是您還是願意花下您一點點的時間在這裏吐槽出您的不滿，在我們看來親還是對咱們我們心存期待的，説與不説就是那一霎那之間，您説了，我們也能儘快得到改正，您遇到不滿避而不談，那麼誤會衹會大大加深，感謝親對我們的這一番留言，我們是既感到愧疚又感到高興，愧疚的是您這麼相信我們，我們並沒有給您提供心中所想的環境與服務，高興的是您能願意敞開心扉提出我們所存在的問題，再次給您致歉，沒能給您提供一個美好的入住體驗，辜負了您對我們的期望，所以的理由與解釋都是蒼白無力的，我們衹能不斷的強大自己，用自己的實際行動來得到您的原諒。期待您下次光臨！
Utente ospite
Camera Standard per due persone
Soggiorno: dic 2023
Solo
5 recensione
9.5/10
Fantastico
Pubblicata: 20 gen 2024
Location and great value. Hotel is surrounded with many street food and other stalls. Receptionists are courteous and patient.
Traduci
Risposta dalla struttura: 尊敬的賓客， 感謝你下榻凱鵬酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰金光華購物廣場、東門步行街， 吃喝玩樂影院， 一應俱全。期待您的再次光臨！
springday1117
Camera Standard per due persone
Soggiorno: nov 2023
Famiglia
7 recensione
6.5/10
Pubblicata: 25 dic 2023
Hotel is quite old. Rooms are as shown in images but much older and dull. Beds are quite hard. Sink is placed outside shower area so room area will be wet.
Traduci
Risposta dalla struttura: 尊敬的賓客， 感謝你下榻凱鵬酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰金光華購物廣場、東門步行街， 吃喝玩樂影院， 一應俱全。期待您的再次光臨！
Vikas Kumar
Camera Standard per due persone
Soggiorno: feb 2024
Lavoro
381 recensione
10.0/10
Eccezionale
Pubblicata: 27 mar 2024
Very Nice Hotel, budget hotel with 24 hours Front desk Service, Most recommend All meat and Clean and Breakfast delicious Foreigners are allowed in this Hotel.
Traduci
Risposta dalla struttura: Meeting, getting to know, and being with each other in the years that never look back is probably the most admirable thing about three lives of happiness. It's not a waste of time in the world, and we walk step by step towards the unknown path with honesty. We create with genuine materials, serve with sincerity, and do our best to shape high quality. You just need to feel it slowly and listen quietly. Xiaokai is looking forward to meeting you again~
Utente ospite
Camera Standard per due persone
Soggiorno: lug 2024
Lavoro
11 recensione
10.0/10
Eccezionale
Pubblicata: 19 ott 2024
The front desk service was very good and the room was clean
Traduci
Risposta dalla struttura: 尊敬的賓客， 感謝你下榻凱鵬酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰金光華購物廣場、東門步行街， 吃喝玩樂影院， 一應俱全。期待您的再次光臨！
miigue perez
Camera Standard per due persone
Soggiorno: mar 2023
Solo
74 recensione
8.5/10
Molto buono
Pubblicata: 24 apr 2023
To get to the hotel get off at Guomao and walk south for about 300m,just after going past the elevated highway on the left dise yiu will see a pedestrian street full of restaurants and shops,towards the end on the right side is the hotel Hotel is quite ok for the price and location,will stay again,admits foreigners
Traduci
Risposta dalla struttura: 尊敬的賓客， 感謝你下榻凱鵬酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰金光華購物廣場、東門步行街， 吃喝玩樂影院， 一應俱全。期待您的再次光臨！
JUSTVALERIE
Camera Standard per due persone
Soggiorno: ago 2023
Solo
9 recensione
8.0/10
Molto buono
Pubblicata: 15 ott 2023
That was ok for the price, but the room could be cleaner … location is convenient, so close to metro station and the are a lot of places to eat
Traduci
Risposta dalla struttura: 尊敬的賓客， 感謝你下榻凱鵬酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰金光華購物廣場、東門步行街， 吃喝玩樂影院， 一應俱全。期待您的再次光臨！
MIKE74
Camera Deluxe matrimoniale
Soggiorno: dic 2022
Coppia
43 recensione
6.0/10
Pubblicata: 24 gen 2023
We stayed in this hotel about 2 years ago and the room was cleaner . Now the hotel rooms look very tired it needs renovation.
Traduci
Risposta dalla struttura: 尊敬的賓客， 感謝你下榻凱鵬酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰金光華購物廣場、東門步行街， 吃喝玩樂影院， 一應俱全。期待您的再次光臨！
M.A.OWRANGI
Camera Standard per due persone
Soggiorno: set 2024
Lavoro
3 recensione
7.5/10
Pubblicata: 31 ott 2024
Good and cheap
Traduci
Risposta dalla struttura: 尊敬的賓客， 感謝你下榻凱鵬酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰金光華購物廣場、東門步行街， 吃喝玩樂影院， 一應俱全。期待您的再次光臨！
GAURAV LAKHANI
Camera Standard per due persone
Soggiorno: ott 2023
Lavoro
19 recensione
8.0/10
Molto buono
Pubblicata: 20 nov 2023
Small room so so location okay okay
Traduci
Risposta dalla struttura: 謝謝親的點贊，凱鵬酒店地處羅湖口岸鬧市區，羅湖區的寸土寸金的地方，空間上請多多理解。我們酒店也有空間較大的房型，有需要下次入住前歡迎與我們聯繫，酒店將作出調整及安排，謝謝！
Utente ospite
Camera Deluxe (2 letti)
Soggiorno: set 2024
Viaggio con amici
19 recensione
6.0/10
Pubblicata: 17 nov 2024
Not bad
Traduci
Risposta dalla struttura: 尊敬的賓客， 感謝你下榻凱鵬酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰金光華購物廣場、東門步行街， 吃喝玩樂影院， 一應俱全。期待您的再次光臨！
Lucky
Camera a Tema Innamorati (letto rotondo)
Soggiorno: ott 2023
Lavoro
26 recensione
10.0/10
Eccezionale
Pubblicata: 11 gen 2024
Veryyyyyyy good
Traduci
Risposta dalla struttura: 親愛的客人您好！能得到您如此高的點評，小凱們收到您的點評好開心鴨！希望您以後可以把我們當成您的第二個家，我們一直把客人當家人一樣，讓每一位選擇戴斯的客人都能感受到家的温暖，優質的服務是小凱們一直努力前行的動力，能得到您的厚愛，我們深知唯有以堅持不懈的努力，方能做的更好，我們會不斷努力，令旅途盡善盡美。期待與您的下次邂逅！