Recensioni su TRUEGO HOTEL X(Shenzhen Bay Port Branch)

Risposta dalla struttura: 尊敬的賓客，感謝您選擇星與辰酒店。非常抱歉這次沒有給您帶來舒適的入住體驗。由於集團變動，需要更換門鎖系統。當工程第一次打擾您時，我們給您換到離電梯最遠的房間。在您第二次找到工程詢問裝修時間的時候，我們已經開始停工了。因為電梯控控還沒換，所以前台給您二張卡，前台想和您協商換房間（離裝門鎖的聲音很遠）敲您的房門您沒有迴應，很抱歉打擾您。因換好門鎖需有人手打掃所以才放標識，前台也有在打掃時看前台監控，非常抱歉，我們會加強對前台的培訓包括對客房服務員，一定加強服務和衞生。給您帶來的困擾我深表歉意。祝你的生活一切順利，萬事如意。Dear guests, thank you for choosing Star and Chen Hotel. I'm very sorry that I didn't bring you a comfortable check-in experience this time. Due to the group change, the door lock system needs to be replaced. When the project disturbs you for the first time, we will transfer you to the room farthest from the elevator. When you found the project for the second time and asked about the decoration time, we had already stopped working. Because the elevator control has not been changed, the front desk gave you two cards. The front desk wants to negotiate with you to change the room （far away from the sound of installing the door lock）. You didn't respond to your door. I'm sorry to disturb you. Because the door lock needs to be cleaned by someone's hand, the sign is placed. The front desk also looks at the front desk monitoring when cleaning. I'm very sorry. We will strengthen the training of the front desk, including the room service staff, and we will definitely strengthen service and hygiene. I apologize for the trouble you have caused. I wish you all the best in your life.

Risposta dalla struttura: 尊敬的賓客您好，您的滿意是對我們最好的鼓勵，為每一位來賓提供舒適如家的服務品質是我們的責任和努力的方向，星與辰酒店希望為在繁華、喧囂的都市中奔 波的人們尋得一片凈土，傳遞着人與人之間的真誠、友善，讓每一位來星與辰的人都 能找到心靈的居所，如果您想了解更多關於我們的故事，歡迎您加入“星與辰酒店”， 我們期待與您一路同行，一起分享這份喜悦，期待您的再次入住。

Risposta dalla struttura: 尊敬的賓客您好，非常抱歉這一次沒能給您帶來舒適的入住體驗,很遺憾沒有得到您的五分好評，我們房間都是放的投影哦，需要有電視的話是另外一個房型，您可以撥打電話到前台更換其他房型哈，期待我們再次相約秋果！

Risposta dalla struttura: 尊敬的賓客您好，感謝您選擇星與辰酒店，非常開心看到您這麼細緻入微的點評，相 信您也是一位善於觀察生活並喜歡享受生活的人，星與辰正在努力打造更好的都市人 文精品酒店，我們非常重視房間的舒適度及細節服務，我們的用心就是希望能給奔 波勞累的您帶來舒心，記得常關注我們並把我們推薦給您身邊的朋友哦，真誠、友 善、樸實的星與辰期待與您成為朋友！祝您生活愉快

Risposta dalla struttura: Thank you for your comments, we will check the project to air conditioning, looking forward to your visit again

Risposta dalla struttura: 尊敬的賓客您好，感謝您選擇星與辰酒店，非常開心看到您這麼細緻入微的點評，相 信您也是一位善於觀察生活並喜歡享受生活的人，星與辰正在努力打造更好的都市人 文精品酒店，我們非常重視房間的舒適度及細節服務，我們的用心就是希望能給奔 波勞累的您帶來舒心，記得常關注我們並把我們推薦給您身邊的朋友哦，真誠、友 善、樸實的星與辰期待與您成為朋友！祝您生活愉快

Risposta dalla struttura: 尊敬的賓客您好，感謝您選擇秋果酒店，對於您的建議我們會上給領導好好處理並解決，再次感謝您對我們酒店提出的批評和建議，願您生活事事順心，事事如意~~~

Risposta dalla struttura: 親，非常感謝您對“星與辰”的認可和表揚， 與您相見在星與辰是緣分，能夠為您服務是我們最幸運的事，我們會更加用心的為在旅途中奔波勞累的您們帶來舒心，星與辰正在努力打造更好的都市人文精品酒店，喜歡我們記得常常關注我們並把星與辰推薦給您身邊的朋友哦~期待我們再次相約星與辰！

Risposta dalla struttura: 尊敬的賓客您好，感謝您選擇秋果酒店以及對我們的支持和認可，酒店設有多種房 型，每一種房型都有它獨有的特點，融入了多種不同的元素，一定會給您帶來不一 樣的感受，當您在預訂房好房間後，隨時可以告訴我們您喜歡的風格，我們會提前 為您安排好房間，期待您的到

Risposta dalla struttura: 尊敬的賓客您好，您的滿意是對我們最好的鼓勵，為每一位來賓提供舒適如家的服務品質是我們的責任和努力的方向，秋果酒店希望為在繁華、喧囂的都市中奔 波的人們尋得一片凈土，傳遞着人與人之間的真誠、友善，讓每一位來秋果的人都 能找到心靈的居所，如果您想了解更多關於我們的故事，歡迎您加入“秋果酒店”， 我們期待與您一路同行，一起分享這份喜悦，期待您的再次入住。

Risposta dalla struttura: Dear guests, your satisfaction is our best encouragement, to provide every guest with comfortable and homely service quality is our responsibility and the direction of our efforts, Qiuguo Hotel hopes to find a pure land for people rushing in the bustling, noisy city, conveying the sincerity and friendliness between people, so that everyone who comes to Qiuguo can find the abode of the soul, if you want to know more about our story, welcome you to join "Qiuguo Hotel", we look forward to walking with you all the way and sharing this joy together, Looking forward to your return stay.

Risposta dalla struttura: Dear, thank you very much for your recognition and praise of "Autumn fruit", meeting you in autumn fruit is fate, to be able to serve you is our luckiest thing, we will pay more attention to bring you comfort in the journey, Autumn Fruit is trying to build a better urban culture boutique hotel, Like us remember to pay attention to us often and recommend Xiaoqiu fruit to your friends Oh ~ Look forward to our meeting again!

Risposta dalla struttura: 尊敬的賓客您好，感謝您選擇星與辰酒店，非常開心看到您這麼細緻入微的點評，相 信您也是一位善於觀察生活並喜歡享受生活的人，星與辰正在努力打造更好的都市人 文精品酒店，我們非常重視房間的舒適度及細節服務，我們的用心就是希望能給奔 波勞累的您帶來舒心，記得常關注我們並把我們推薦給您身邊的朋友哦，真誠、友 善、樸實的星與辰期待與您成為朋友！祝您生活愉快

Risposta dalla struttura: 親，非常感謝您對“秋果”的認可和表揚， 與您相見在秋果是緣分，能夠為您服務是我們最幸運的事，我們會更加用心的為在旅途中奔波勞累的您們帶來舒心，秋果正在努力打造更好的都市人文精品酒店，喜歡我們記得常常關注我們並把小秋果推薦給您身邊的朋友哦~期待我們再次相約秋果！