Recensioni su Wyndham Grand Shenzhen

Room was big, breakfast delicious and the lounge room comfy. Staff was friendly, greeting with a smile every day. The hotel is in front of metro station, so you won’t lose time commuting. Hotel is located near shops and grocery stores. There’s also a pharmacy which was useful to buy medicines in my stay.

This is not my first stay, and I am once again very satisfied with this visit. This time, it was my daughter's birthday, and the hotel thoughtfully provided a birthday cake. Additionally, I would like to express my special gratitude to Miss Jossce for her considerate and professional service. She arranged a room upgrade for us ahead of time and ensured that our rooms were on the same floor as requested. She also went the extra mile to decorate the room for my daughter's birthday and gifted her some birthday presents, which made her very happy. When we were unable to return to the hotel on time due to our outings, Miss Jossce kindly helped us with a late check-out request. The service was truly impeccable, and the other hotel staff were also very enthusiastic, always ready to answer questions and proactively assist. I highly recommend this hotel to everyone, and we will definitely return next time.

This is not my first stay here, and every time the experience has been extremely satisfying. A special thank you to Miss Jossce for arranging my room ahead of time and even providing a complimentary upgrade. The room was clean, tidy, and quiet, making it a very comfortable stay. I highly recommend it to everyone. Additionally, the location is excellent, situated in the heart of the business district with a bustling atmosphere around.☺❤

During this hotel stay, I genuinely felt an unprecedented warmth and convenience, largely thanks to Miss Jossce from the hotel's guest relations department. After I booked the hotel, Miss Jossce took the initiative to call me to inquire about my accommodation needs and room preferences, and arranged a room upgrade and late check-out for me ahead of time, which was truly thoughtful. Throughout my stay, Miss Jossce's service was even more attentive. Whether it was for printing documents, adding items, or inquiring about routes, Miss Jossce was always ready to help and responded promptly. Miss Jossce's professionalism and service attitude undoubtedly added great charm to this hotel. Here, I would like to express my appreciation not only for the hotel's comfortable environment and excellent service but also, especially, for Miss Jossce's enthusiasm and thoughtfulness. I sincerely hope that the hotel can continue to maintain this level of service, and I look forward to my next stay in the future.

Very beautiful room with very high ceilings. Truly impressive. We were very fortunate to have been given a room with incredible views. We were able to see the lights from the surrounding buildings at night. The staff are very nice and polite. The ONLY negative experience is the afternoon tea. Very disappointed about the quality of the food and the drinks from the afternoon tea.

Thank you, Miss Jossce, for your attentive service! With her help, we successfully upgraded our room and enjoyed various conveniences. This made our stay even more perfect, with a comfortable room, well-equipped facilities, and considerate service, adding some warmth to our trip. I highly recommend this hotel, especially for friends who want to experience an upgrade—don't miss it!

Miss Jossce provided excellent and professional service. She proactively helped arrange a room upgrade. The room was clean and comfortable, with a fantastic night view and relatively complete facilities.

Jossce provided professional, thoughtful, and attentive service. She proactively helped with the room upgrade and made all the necessary arrangements. The room was excellent, fully equipped with facilities, and had a nice view. The location was great, situated in the bustling downtown business district of Shenzhen with convenient transportation. It's definitely worth recommending.

Location prime. However, No signage as to how to turn in the exhaust fan of the toilet.. Had to ask reception.

The hotel is excellent, with clean and tidy rooms that are warmly and comfortably laid out. Its geographical location is also superior, surrounded by many large supermarkets and plenty of delicious food options. Transportation is very convenient, and the hotel service is also outstanding, especially Miss Jossce. She contacted us ahead of time to inquire about our preferences and needs for our stay, and helped arrange a free room upgrade and late check-out. She is very nice, and the hotel is highly recommended. We look forward to our next visit.

Thank you very much for Miss Jossce's considerate help. I got a room upgrade during this hotel stay, which was a pleasant surprise! This is already many times that I have chosen this hotel, and every time I come here, I can feel the comfort and warmth like home. The room is elegantly and practically decorated, with every detail reflecting the hotel's thoughtfulness. The bed is soft, the environment is quiet, and the facilities are complete, allowing for a restful night's sleep. I will definitely choose this place again next time, and I highly recommend it to every friend who is on a business trip or traveling!

Really love the kind and meticulous cleaning lady on my floor , we booked total of 4 rooms for 4 nights , the room has been kept clean . Love the peaceful sound proof rooms and the 落地窗。 The luxury standard in my opinion is as good if not better than the Ritz . Front desk could do with more smile and sharing of extra information on the club benefits . We weren’t using the benefits as we were not aware . Upon visiting the club lounge on our third day , we notice it was under utilised, we are the only clients . It’s one of the most beautiful rooms I have stayed in. We didn’t use the bath tub at all but it could easily fit 4 adults . What a relaxing and lovely experience indeed .

The room is clean and tidy, with complete and well-equipped facilities. It's spacious and has a great view. The service is also very considerate, especially Miss Jossce who helped arrange a room upgrade and extended the check-out time to 2 PM. It's consistently excellent. The location is also very advantageous, situated in the heart of Futian CBD, with easy walking access to places like the Excellence Center and the Convention and Exhibition Center.

The room is clean and comfortable with a cozy layout. The night view is fantastic, and there is a large bathtub by the window, which is great. Thank you, Miss Jossce, for arranging the room upgrade. I'm looking forward to coming again next time.