Recensioni su Holiday Inn Express Shenzhen Futian Center, an IHG hotel

Risposta dalla struttura: Gentile ospite, Grazie per il tuo feedback positivo! Siamo lieti di sapere che avete apprezzato la nostra camera pulita e tranquilla con varie prese elettriche e USB, bagno funzionale e doccia, e ottima colazione. Apprezziamo anche la vostra comprensione per quanto riguarda le difficoltà linguistiche del nostro staff. Lavoriamo costantemente per migliorare le nostre competenze linguistiche per servire meglio i nostri ospiti. Non vedo l'ora di rivedervi presto! Ti auguro una buona giornata! IHG Social Listening Team

Risposta dalla struttura: Dear guest,thank you for choosing Holiday Inn Express Shenzhen Futian Central and sharing your experience. We're glad you found our location convenient with access to metro, mall, and exhibition center, and liked the amenities and restaurants. Regarding the room, we're pleased you appreciated the cleaning and noise reduction. Our team is happy about your compliment on their service. We value your feedback on breakfast. Our hotel in Futian's heart, near ports, has convenient transport and access to attractions. You can overlook the golf course. We look forward to being your preferred choice in Shenzhen.Wish you have a nice day! IHG Social Listening Team

Risposta dalla struttura: Dear guest, Thank you for your review. We are pleased to hear that you found our hotel decent and clean. Regarding the location being a bit far from the metro station, The nearest MRT station, Shopping Park Station, is indeed about 1.23 kilometers away, which may require a short walk of around ten to fifteen minutes. Our hotel is situated in the central business district of Futian CBD in Shenzhen, offering relatively convenient transportation options. We greatly appreciate your feedback and suggestions. We hope that you will give us another chance in the future and allow us to serve you better. Thank you once again for choosing to stay with us, and we look forward to welcoming you back. Wish you have a nice day! IHG Social Listening Team

Risposta dalla struttura: Dear guest, we're truly thrilled to receive your kind words. It's great to know that you found our hotel to be new, clean, and comfortable, and that you think highly of our price - quality ratio. As part of the InterContinental Hotels Group, we strive to offer guests a top - notch experience. We look forward to welcoming you back on your next visit. Have a wonderful day! IHG Social Listening Team

Risposta dalla struttura: Dear guest,thank you for your kind review! We are glad to hear that you enjoyed the stylish room and the great views. Our hotel is indeed proud to offer such amenities. We hope to welcome you back again soon. Wish you have a nice day! IHG Social Listening Team

Risposta dalla struttura: Dear guest, thank you so much for your kind review and feedback. We are delighted to hear that you enjoyed the size of the room and the provided couch and dining table, as well as the nice view towards the golf course. We apologize for the inconvenience caused by the absence of a refrigerator and the softness of the pillow. We will definitely take your comments into consideration and look into improving these aspects in the future. We are also glad that you found our delivery robot cute. Our aim is to provide unique and enjoyable experiences for all our guests.We hope to have the pleasure of welcoming you back again soon and ensuring that your stay is even more perfect. wish you a nice day. IHG Social Listening Team

Risposta dalla struttura: Dear guest, we are glad to know that you like our new, clean and modern hotel with large rooms. It's great to hear that our customer service was helpful and quick in assisting you. Regarding the location, although it might seem a bit far, we are glad the taxi fare is reasonable. We apologize for the inconvenience with the washing machines. We will look into improving the access process to make it more convenient for our guests. Thank you for your feedback and we look forward to serving you again in the future. Have a wonderful day! IHG Social Listening Team

Risposta dalla struttura: Dear guest we are truly delighted to hear your positive feedback. We are very pleased that you enjoyed the breakfast with the beautiful greenery view and were satisfied with the quality of the food. It's also great to know that you found the hotel clean and spacious, and that our staff performed well and were friendly. We are very grateful for your satisfaction with the price you paid. We will continue to strive to maintain and even improve our standards to ensure that every guest has a wonderful stay. Thank you again for your kind words and we look forward to welcoming you back in the future. Wish you have a nice day! IHG Social Listening Team

Risposta dalla struttura: Dear guest, Thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. Holiday Inn Express Shenzhen Futian Center enjoys a good geographical location, located in Futian CBD in Shenzhen. The hotel has convenient transportation, adjacent to Futian Port and Huanggang Port. It is around 13 kilometers away from Shenzhen North Railway Station, around 30 kilometers away from Shenzhen Bao'an International Airport, and around 1.1 kilometers away from Metro Line 1 and 3 Shopping Park Station, the hotel has 200 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Risposta dalla struttura: Dear guest, we are glad to know that you found our hotel new and extremely clean. Although our location might seem a bit isolated, we are happy it was convenient for you to access the train station. We take pride in offering great breakfast options and hope this contributed to a wonderful stay. We look forward to serving you again in the future. Wish you have a nice day! IHG Social Listening Team

Risposta dalla struttura: Dear guest, thank you for taking the time to share your feedback. We sincerely apologize for the condition of the pool during your visit. Since the swimming pool is not belong to our hotel. We will immediately feedback your comments to the management of the pool. Your comments are very important to us as we strive to provide the best service possible. We hope to have the opportunity to welcome you back in the future and show you the improvements we will make. Wish you have a nice day! IHG Social Listening Team

Risposta dalla struttura: Dear guest, thank you for your wonderful review! We are glad to know that our hotel is great for both short and long business visits. It's also pleasing to hear that our location in the city centre with major malls within walking distance is convenient for you. We are happy to be suitable for family travellers as well. Looking forward to welcoming you back again soon.Wish you have a nice day! IHG Social Listening Team

Risposta dalla struttura: Dear guest, Thank you so much for your review of our hotel. The hotel has 200 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. If there is anything that we can improve in the future, please do not hesitate to let us know. We are committed to making positive changes. We look forward to welcoming you back soon and wish you a happy life. IHG Social Listening Team

Risposta dalla struttura: Dear guest, we are truly delighted to hear that you had a pleasant experience with our breakfast and reception service. Our team is committed to providing warm and efficient assistance to ensure your stay is as comfortable as possible. The late check-out option until 14:00 is designed to offer you more flexibility and relaxation. We appreciate your kind words and look forward to welcoming you back in the future. Have a wonderful day! IHG Social Listening Team