Recensioni su Yusen Mountain Forest ·Rafael Homestay (Shenzhen East Overseas Chinese Town Branch)
Yusen Mountain Forest ·Rafael Homestay (Shenzhen East Overseas Chinese Town Branch)
Building 12, Tianzhu District 8, Overseas Chinese City, Eastern China, Yantian District, Shenzhen, Guangdong, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.6/5
Molto buono
437 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.5
Servizio4.6
Pulizia4.7
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Tutte le recensioni(437)
Recensioni positive(430)
Recensioni con foto/video(256)
Ambiente di classe(128)
Tranquillo e accogliente(47)
Ideale per bambini(39)
Ottima colazione(33)
Magnifica vista sul mare(27)
Ottima aerazione(25)
Trasporto da/per l'hotel(21)
Terme rilassanti(21)
Recensioni negative(7)
Utente anonimo
Camera con Sorgente Termale Stile Americano Vintage - Vista Montagna & Mare, Vista Giardino (Terrazza, Piscina) (Edificio A)
Soggiorno: lug 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 24 ago 2024
It was great to stay in this hotel! The staffs were nice and helpful, the room was super clean, and the view from the balcony was amazing! :)
The breakfast was simple, but it was pretty good overall! I will visit again next time!
Traduci
Risposta dalla struttura: This distinguished guest, welcome to your arrival, thank you very much for your recognition, I am very happy to bring you a wonderful stay experience, looking forward to your next visit, I wish you a pleasant trip!
Dapshis
Camera per ospiti - Vista montagna & mare, vista giardino (letto matrimoniale) (terrazza) (edificio b)
Soggiorno: feb 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 3 mar 2024
We had a lovely time at the homestay and the host and staff were incredibly helpful. The surroundings are peaceful and you feel like you have the whole mountain to yourself. If we needed anything the host was just a message away and made sure we were well looked after. Having our dogs with us made for a relaxed getaway where we all got to be in nature enjoying the fresh air and silence. Will definately go back again.
Traduci
Risposta dalla struttura: Hello, thank you for your positive feedback on the location and service of the homestay. The homestay is situated near the mountains and the sea, with a unique environment. We have always been committed to providing guests with a high-quality stay experience. Each butler has undergone professional training, and your recognition has brought us greater motivation. We look forward to your next visit and wish you a pleasant journey
Christopher Norman
Comoda Camera Familiare con Sorgente Termale - Vista Giardino (Terrazza, piscina) (Edificio a)
Soggiorno: feb 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 2 apr 2024
Wonderful bed and breakfast with very helpful and amazing staff. The service was amazing!
Traduci
Risposta dalla struttura: Thank you for your praise and support, look forward to your next visit, I wish you a pleasant journey
MashSnow
Camera con sorgente termale - Vista giardino (2 letti) (Terrazza, piscina) (Edificio A)
Risposta dalla struttura: 首先,非常的誠摯的向您道歉,看到您的反饋,我們內心愧疚深知這次沒能給您帶來愉快的入住體驗。關於選址在別墅區,是我們希望藉助周邊的凝聚打造別樣的氛圍,卻沒有考慮到周邊的配套缺失給您帶來不便。至於您這邊提到的出行不方便,對此我們有自己的接駁服務您這邊可以直接跟管家聯繫讓管家給您安排車輛。房間的裝修方面B棟出現下水道異味和小飛蟲的問題,的確是我們清潔嚴重的失責,我們當即安排了專業的人員全面排查下水道進行了一個深度的檢查與消毒。然後您還提到了娛樂設施的不足,我們也立馬安排了人員排查,已列出損壞清單,並且制定了定期巡檢制度確保設施隨時可用,對此我們還提交了一些別的娛樂項目。 您這次的反饋是我們改進的動力,懇請您給我們一個彌補的機會,相信一定能讓您看到改變,重新獲得舒適愜意的名宿之旅。再次向您致歉,期待您的再次光臨
Utente ospite
Camera con sorgente termale in giardino - Vista giardino (2 letti) (Terrazza, piscina) (Edificio A)
Risposta dalla struttura: 尊敬的客人:您好!非常感謝您選擇我們的琉林民宿為您愛人慶生,能讓您和愛人在優美的環境中放鬆身心,享受愜意時光,我們由衷地感到開心。也特別感謝您對民宿風景、房間裝修以及管家服務的認可。得知温泉開放時間給您帶來了些許不便,我們深感抱歉。其實,我們設定這個時間段,主要是考慮到夜間温泉的浪漫氛圍,以及對温泉水質和設施的維護。不過,您的反饋對我們很重要,我們會認真考慮調整開放時間,爭取滿足更多客人不同時段的需求。期待未來能再次與您相遇,我們一定為您和家人準備更貼心的服務,讓您擁有更完美的度假體驗!祝您和愛人生活幸福美滿,萬事順遂!
Risposta dalla struttura: 尊敬的客人,非常感謝您選擇我們民宿並分享細緻評價!門鎖故障給您帶來不便,深表歉意,很開心能通過升級房型解決問題。能得到您對環境、設計和服務的認可,我們超滿足。關於餐飲,我們虛心接受批評,會深入探討優化方案,調整價格與口味。為表歉意,下次您入住,可享餐飲打折優惠。期待您再次光臨,我們定不負所望,祝您生活愉快!
Utente ospite
Camera per Coppie - Vista Montagna & Mare, Vista Giardino (Letto Matrimoniale) (Terrazza) (Edificio B)