Staindrop Lodge Hotel, Trademark Collection by Wyndham

Booked a 3 course meal for two with drinks thru woucher (£41). When we first arrived abit apprehensive as was really empty but staff really friendly and as it turned out food was fantastic would recommend for food the bar was getting busy as we left thumbs up.

Hotel in a terrible location only a few pubs around it had to travel to get to main places. Room was way too big needs updating and new furniture in it as it was a bit out of date. Bath was a bit small. Staff were ok. Wouldn’t recommend. Breakfast wasn’t worth the tenner you had to pay plus every time went to the bar the drinks were a different price went for second round and they tried to charge an extra £2 quid. Scandalous

Dangerously dirty. First room(37) was unusable had to request a move . Dirt everywhere at hazerdous levels . Bedside tables, sofa and bath the worst but whole room covered in dirt . Under bed months of dirt including multiple dirty tissues rotting orange and three pens . Reception said cleaner was busy day before. Considerably more than a days dirt. Bath so bad would be serious risk of illness or legionnaires if using . Had to move bed to identify whether the white stains all down bedside were also on mattress. Staff did move us to another room (12a) without fuss but did not take cleanliness levels seriously. New room better but still filthy . Bathroom dangerous mold levels , sofa covered in multiple stains, lamp with glass shade that wasn't secured and fell off and shattered when turning on switch , bidet that ran constantly with boiling hot water and tap was too loose to turn off, one towel for two people, tea tray not refilled from last person so no tea . They're just the top list of things! All in all the worst hotel I've stayed at. Staff seemed apathetic whilst we were there Every guest we passed in reception was there to complain or raise concerns (multiple of them). We are not overly fussy people and understand it is not possible to get things perfect every time . Worn tired decor, furniture and carpets etc we do not mind but this was beyond that and especially in current climate where cleaning is even more important.