Recensioni su Maision New Century Hotel Keqiao Shaoxing

Risposta dalla struttura: Thank you for your kind words about our hotel. We are delighted to hear that you had a great experience with our friendly and welcoming staff. At our hotel, we strive to provide exceptional service to make every guest feel at home. Our team is dedicated to ensuring that your stay is comfortable and enjoyable. We are glad that we were able to meet your expectations and we look forward to welcoming you back in the future! 🤗🎉🥰

Risposta dalla struttura: 尊敬的賓客，您好!您懷着誠摯和温暖的心走進了金昌開元名庭酒店，讓您有一個愉快的入住體驗是我們的責任，我們從一切細節出發衹為讓您滿意，感謝您對我們的支持，金昌開元名庭會一如既往做的更好，給客人提供更愉悦的入住環境和更貼心的服務。祝您工作順利!

Risposta dalla struttura: 尊敬的賓客，您好!您懷着誠摯和温暖的心走進了金昌開元名庭酒店，讓您有一個愉快的入住體驗是我們的責任，我們從一切細節出發衹為讓您滿意，感謝您對我們的支持，金昌開元名庭會一如既往做的更好，給客人提供更愉悦的入住環境和更貼心的服務。祝您工作順利!

Risposta dalla struttura: 【總經理回覆】非常抱歉給您帶來了不愉快的體驗😔。酒店確實存在部分老舊的情況，我們也在持續進行翻新工作。對於您提到的清潔問題，我們一定會高度重視並立刻加強，確保每個房間都乾淨整潔。蟑螂的出現是我們的疏忽，我們會全面檢查和整改，給每一位客人提供良好的住宿環境。再次對您表示歉意，也感謝您指出我們的不足，我們會努力改進，讓您下次入住時有全新的感受🙏。

Risposta dalla struttura: [General Manager's Reply]Dear valued guest,We are sorry to hear your feedback on our hotel facilities. We are disappointed that we have not met your expectations and sincerely apologize for any inconvenience you may have experienced during your stay🙏. We have passed on your mentioned issues to the relevant departments and are actively formulating a comprehensive renovation plan to ensure that our facilities can meet the needs of our guests🔧🔧🔨. Thank you for your sincere feedback, which will help us continuously improve and enhance our services🌟. We hope to have the opportunity to welcome you back in the future to experience our improved facilities and services🌸. Wishing you a pleasant life😊.

Risposta dalla struttura: We are very sorry to hear that you are dissatisfied with our accommodation experience, especially regarding the poor air conditioning and service quality feedback. We are deeply sorry for the serious impact these issues have had on your accommodation comfort.We understand that the air conditioning issue has caused inconvenience to your rest. We have recorded this situation and will immediately arrange for technical personnel to conduct a comprehensive inspection and maintenance to ensure that the air conditioning equipment in all rooms can achieve optimal performance. At the same time, we will also strengthen the training of our employees so that they can respond quickly and provide effective solutions when customers encounter similar problems.We deeply apologize for any inconvenience caused by the issue of additional charges. We have always been committed to providing transparent and reasonable charging standards, and will further review and optimize our charging policies to ensure that customers do not feel any inconvenience while enjoying our services.Finally, we sincerely thank you for providing us with feedback on these issues. Your valuable feedback is the driving force behind our efforts to improve our work. We look forward to the opportunity to provide you with a better and more satisfactory accommodation experience in the future. If you have any further suggestions or needs, please feel free to contact us at any time.We sincerely apologize for any inconvenience caused and look forward to your next visit.

Risposta dalla struttura: Dear guest, Thank you for choosing our hotel and taking the time to provide us with your feedback. Regarding the issue you mentioned about our staff's English communication skills, we are deeply sorry and take it seriously. We understand the importance of English as an international language in the hotel industry and have already included this issue in our training plan. We will strengthen English training for our staff to ensure they can better serve international guests. Thank you again for your feedback. Your opinion is very important to us. We look forward to your next visit and promise to provide you with even better service.

Risposta dalla struttura: Dear guest, Thank you for choosing our hotel and taking the time to provide us with your feedback. Regarding the issue you mentioned about our staff's English communication skills, we are deeply sorry and take it seriously. We understand the importance of English as an international language in the hotel industry and have already included this issue in our training plan. We will strengthen English training for our staff to ensure they can better serve international guests. Thank you again for your feedback. Your opinion is very important to us. We look forward to your next visit and promise to provide you with even better service.

Risposta dalla struttura: 尊敬的賓客，您好!您懷着誠摯和温暖的心走進了金昌開元名庭酒店，讓您有一個愉快的入住體驗是我們的責任，我們從一切細節出發衹為讓您滿意，感謝您對我們的支持，金昌開元名庭會一如既往做的更好，給客人提供更愉悦的入住環境和更貼心的服務。祝您工作順利!

Risposta dalla struttura: Very happy to hear your good reviews as always on our service and facilities! Your satisfaction is our unremitting pursuit. In order to make every stay experience exceed expectations, we constantly optimize our service processes and upgrade various facilities, paying special attention to details and improving service quality. Thank you for your valuable comments, your support is the driving force for us! If you have any suggestions or needs during this or future stay, whether it's room facilities, dining options or personalized service, please feel free to let us know, and we are happy to create more unforgettable moments with family-like care and comfort. Looking forward to your next visit and bringing you a first-class service experience again!

Risposta dalla struttura: 尊貴的客人，感謝您對我們酒店的熱情評價！您的讚美是對我們最好的獎勵，尤其是對我們熱情服務的肯定。我們會繼續保持高標準，為每一位客人提供最優質的服務。期待您的再次光臨，祝您每天都愉快！

Risposta dalla struttura: 眼裡有光，心中有愛，點滴服務，微暖滿滿，我們百倍努力，衹為您十分信賴。期待您的下次光臨！

Risposta dalla struttura: Thank you very much for your evaluation of the hotel. I will forward your feedback to the hotel management so that they can improve and provide better service. Thank you again for your visit! If you have any other questions or need further assistance, please feel free to let me know.

Risposta dalla struttura: I'm glad to hear that you had a good stay at the hotel. Thank you for your feedback. I hope that you will stay at our hotel again in the future.