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1 notte
Recensioni degli ospiti
4.6/5
Molto buono
6056 recensione
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Recensioni verificate
Ubicazione4.6
Strutture e servizi4.5
Servizio4.7
Pulizia4.6
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Recensioni positive(5898)
Recensioni con foto/video(1023)
Trasporti comodi(746)
Reception gentilissima(288)
Vicino all'aeroporto(218)
Comodo per lo shopping(205)
Ottima colazione(158)
Piscina meravigliosa(59)
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Luca panati
Camera Deluxe Business (letto matrimoniale)
Soggiorno: mar 2024
Lavoro
1 recensione
3.2/5
Pubblicata: 22 apr 2024
Visita per lavoro di due giorni . Colazione principalmente asiatica, poca scelta per gli europei. Personale ok anche se non parlavano molto inglese ma comunque molto gentili. Pulizia cucina a vista sicuramente da rivedere….. non era molto pulito. Stanze un po’ retro ma tutto sommato va bene per una sosta di 2-3 giorni. Nota positivo la cena nel ristorante
Risposta dalla struttura: Dear Guest,
Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Patrick
Camera Deluxe Queen
Soggiorno: ago 2024
Coppia
7 recensione
5.0/5
Eccezionale
Pubblicata: 17 set 2024
Good hotel with a cheap price. Very convenient from the airport to the hotel. There is a bus station to the airport. The staff is very friendly and helpful especially Ms Pauline Ma. Help me to pay for my tour package using her local bank card while I paid her in cash.
Traduci
Risposta dalla struttura: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
TeeJin
Camera Deluxe con 2 letti singoli
Soggiorno: ago 2024
Famiglia
1 recensione
3.0/5
Pubblicata: 12 set 2024
The location is good and the staffs are friendly. However, we got bite by bedbug. We suspect is from the sofa inside the room. Strongly suggest hotel to check the cleanliness of the bed & sofa. We booked 3 rooms and everyone got it even the kids.
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Risposta dalla struttura: Dear guest, thank you very much for your feedback about our hotel. We value your comments and suggestions, and we apologize for any problems you may have had during your stay at the hotel. We are very sorry for the problems you have encountered during your stay, which is the negligence of our hotel, we are deeply sorry. We have thoroughly cleaned and disinfected the room and thoroughly inspected and replaced the beds and sofas. We will strengthen the cleaning and disinfection of rooms to ensure that every guest can enjoy a clean and comfortable accommodation environment. We appreciate your advice and we will take it seriously and take effective measures to ensure that similar problems do not happen again. We will strengthen the training of staff, improve the quality of service, so that every customer can feel our sincerity and intentions. Thank you again for your feedback, we will continue to provide quality service and comfortable accommodation for every guest. If you have any other needs or suggestions, please feel free to contact us and we will do our best to meet your needs.
Utente anonimo
Camera Deluxe con 2 letti singoli
Soggiorno: giu 2024
Viaggio con amici
1 recensione
4.7/5
Fantastico
Pubblicata: 23 lug 2024
The impression was we booked 4 rooms and we got all on the same floor, adjacent to one another. The twin room bed was 4 ft size - loved it. The location was perfect, close to two shopping malls and lots of restaurants nearby. The gym and swimming pool were great too. The minus was only the air conditioner was not sufficiently cool in some of our rooms, and it couldn't go colder even we adjusted the lowest temperature.
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Risposta dalla struttura: Thank you for choosing our hotel and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us, particularly the comfortable twin room beds, the convenient location near shopping malls and restaurants, and our gym and swimming pool facilities.However, we are sorry to learn about the issue with the air conditioning in some of your rooms. Please accept our sincerest apologies for any inconvenience this may have caused. We have informed our maintenance team to investigate and resolve this matter promptly to ensure a more comfortable stay for our future guests.We appreciate your feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back and provide you with an even better experience.
Utente ospite
Camera Deluxe con 2 letti singoli
Soggiorno: nov 2024
Coppia
7 recensione
4.2/5
Molto buono
Pubblicata: 4 dic 2024
Excellent location in the middle of the busy part area of Shantou. Walking distance to the famous Longan South Food Street.
Hotel is old, and in need of refurbishing. Breakfast is ok.
Traduci
Risposta dalla struttura: Dear Guest,
Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
shin
Camera Deluxe Queen
Soggiorno: set 2024
Famiglia
6 recensione
3.2/5
Pubblicata: 26 dic 2024
This is a very old hotel. The room itself is ok. The quality and selection of food is not good. Can smell smoke smell.
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Utente ospite
Camera Deluxe con 2 letti singoli
Soggiorno: apr 2024
Lavoro
8 recensione
5.0/5
Eccezionale
Pubblicata: 14 mag 2024
Quiet, clean , everything was amazing staff and reception was helpful
Traduci
Risposta dalla struttura: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Utente ospite
Camera Deluxe Queen
Soggiorno: nov 2024
Solo
1 recensione
4.7/5
Fantastico
Pubblicata: 23 dic 2024
Unlimited bottle tea. Polite and helpful staff. Big and clean room.
Traduci
Risposta dalla struttura: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Utente ospite
Camera Standard matrimoniale
Soggiorno: lug 2024
Famiglia
19 recensione
4.5/5
Ottimo
Pubblicata: 25 ott 2024
Is an old 5 stars hotel , dim sum is nice and have great shopping at one of the shop selling costume jewellery and flower pot owner going to retire selling us a good price
Traduci
Risposta dalla struttura: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Thapakorn
Camera Standard Queen
Soggiorno: lug 2024
Lavoro
7 recensione
4.7/5
Fantastico
Pubblicata: 20 ott 2024
The location is very nice. You can get to the hotel after using the airport bus from Jieyang Airport.
Traduci
Risposta dalla struttura: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Eliza Yim May
Camera Deluxe Queen
Soggiorno: set 2024
Coppia
7 recensione
3.7/5
Pubblicata: 6 nov 2024
The room is huge, the location is a little off but we enjoy the walk.
Traduci
Risposta dalla struttura: Dear Guest,
Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Chung ho
Camera Standard matrimoniale
Soggiorno: giu 2024
Famiglia
48 recensione
4.5/5
Ottimo
Pubblicata: 4 lug 2024
Although it's old, we are happy to stay in this hotel. Service is good as well as the location.
Hope they will re-new their room, it's out of the date.
Traduci
Risposta dalla struttura: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Xiehanming
Camera con letto queen size deluxe select
Soggiorno: mag 2024
Viaggio con amici
24 recensione
4.0/5
Molto buono
Pubblicata: 8 lug 2024
reception friendly and resourceful. location very central with 2 big malls next to the hotel with plenty of food choices and good taste. also walking distance to the snack street. good room size but looks a little tired.
Traduci
Risposta dalla struttura: Dear Guest,
Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Kanterry
Camera Deluxe Queen
Soggiorno: nov 2023
Altro
32 recensione
3.0/5
Pubblicata: 4 mar 2024
Very old hotel, I came here for marathon, there r better hotels around
Traduci
Risposta dalla struttura: Dear Guest,
Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
siew fung
Camera Deluxe con 2 letti singoli
Soggiorno: apr 2024
Famiglia
11 recensione
4.0/5
Molto buono
Pubblicata: 8 mag 2024
The location is good as the bus from the airport stops directly at the hotel. Surrounding there is a mall and have bus from hotel to go to 小公园。
Traduci
Risposta dalla struttura: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!