Hampton by Hilton Shantou Chaoyang

Recensioni su Hampton by Hilton Shantou Chaoyang

Hampton by Hilton Shantou Chaoyang

Wenguang Street West Gate Residents' Committee Mianxi Road No.388, Chaoyang District, Shantou, Guangdong, ChinaDettagli hotel
Hampton by Hilton Shantou Chaoyang
Hampton by Hilton Shantou ChaoyangHampton by Hilton Shantou ChaoyangHampton by Hilton Shantou Chaoyang
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.8/5
Eccellente
3469 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.8
Pulizia4.8
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Tutte le recensioni(3469)
Recensioni positive(3440)
Recensioni con foto/video(451)
Reception gentilissima(611)
Ambiente di classe(516)
Ottima colazione(339)
Molti servizi(198)
Parcheggio comodo(182)
Camere ampie(148)
Palestra meravigliosa(28)
Con servizi per bambini(7)
Recensioni negative(29)
Utente ospite
Camera Deluxe Queen
Soggiorno: nov 2024
Altro
3 recensione
5.0/5
Eccezionale
Pubblicata: 7 dic 2024
Great hotel with a big and clean room, and tasty breakfast. Most importantly, they were very kind to me :)
Traduci
Risposta dalla struttura: Dear guest, thank you so much for your kind words! We're delighted that you enjoyed our spacious and clean rooms, delicious breakfast. Your satisfaction is our greatest motivation, and we truly appreciate your compliment on our staff's kindness. Looking forward to welcoming you back soon!
Chung
Camera Superior (2 letti)
Soggiorno: ott 2024
Viaggio con amici
3 recensione
5.0/5
Eccezionale
Pubblicata: 3 nov 2024
The room are fully equipment and environment was excellent with hygiene clean, front desk servicing were good and serve you with carefully, I am very comfortable and satisfied with it!!!
Traduci
Risposta dalla struttura: Dear friend, hello. Thank you very much for choosing to stay at our hotel and giving such a high rating in your review. We are delighted to provide you with a convenient location and a surprising service experience. We have always been committed to providing the best service for every guest, allowing you to feel the warmth and comfort of home. We will continue to work hard to provide you with better service and experience. Looking forward to your next visit!
ST86
Camera Superior (2 letti)
Soggiorno: ago 2024
Famiglia
12 recensione
3.5/5
Pubblicata: 12 set 2024
Location is prime. Hotel exterior looks great but things looks old inside. Breakfast was good. Overall, a pleasant stay.
Traduci
Risposta dalla struttura: Dear friend, we are glad that you have chosen the Hampton by Hilton Chaoyang, Shantou. First of all, thank you very much for your affirmation and recognition. We were unable to receive your full marks and praise. It is regrettable, but also an encouragement, which shows that we still have better room for improvement.In the future, we will work even harder to provide high-quality service and hardware experience for all guests. We hope that you will have the opportunity to stay at the hotel and test our growth.
Utente ospite
Camera Confortevole Doppia
Soggiorno: ott 2023
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 4 nov 2023
I was very impressed by this hotel albeit just outside the main area of the town, a slow walk of 2 kilometres. The reception was very efficient in checking us in and allocate our room on the 10th floor. The room was large by the standards we were accustomed to in the West, whilst the bed was just right and very comfortable. The costs of our 2 night stay was incrediblely cheap with breakfast by any standard albeit Chaoyang isn't a 1st line city. The service we got was second to none, especially the night front desk lady - Suki Li and the day front desk young man - Alan Cheng. They bent over backward to help especially with my limited putonghua by conversing in Cantonese instead. They helped with taxi bookings when I could not because of I didn't have a local mobile number plus trying to use the automated vending machine which was QR coded as per norm in China. Breakfast was a mixture of oriental and western food. I was glad that the hotel has decent English breakfast tea unlike many others that we had stayed in, in additonal, the self service coffee machine can produce a decent coffee that satisfied the wife ( 2 shots of expresso plus 1 flat white or 1 Americano). The only complaint I have was that there is no milk power or fresh milk available in the room for making tea or coffee, it's one issue that the hotel management should consider in the near future. Overall, the hotel was cleaned and modern. I have no hesitation in recommend it.
Traduci
Risposta dalla struttura: Thank you very much for your stay! We are happy to have a great time on your trip. Your appreciation gives the hotel a great encouragement and is also the driving force for our progress, we will continue to maintain enthusiasm and strive to make every guest feel at home, and look forward to your return! Welcome to come back and have a good life!
Utente ospite
Camera Superior (2 letti)
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 12 gen 2025
New, neat, nice and convenient.
Traduci
Risposta dalla struttura: Thank you for these wonderful words! We're glad our new, neat, and convenient hotel met your expectations. Looking forward to seeing you again!
Jiando100
Camera Confortevole Doppia
Soggiorno: feb 2024
Lavoro
20 recensione
5.0/5
Eccezionale
Pubblicata: 15 mar 2024
Staff Xiao Hui very kindly and professional, room very clean, will choose here again next time if I come back.
Traduci
Risposta dalla struttura: Thank you very much for your stay! We are happy to have a great time on your trip. Your appreciation gives the hotel a great encouragement and is also the driving force for our progress, we will continue to maintain enthusiasm and strive to make every guest feel at home, and look forward to your return! Welcome to come back and have a good life!
Weixiaobao
Camera Deluxe Queen
Soggiorno: nov 2023
Lavoro
6 recensione
5.0/5
Eccezionale
Pubblicata: 22 dic 2023
The stay was very pleasant, I really like the style of Hilton Hotel, and the environment is also very good. The receptionist Xiaohui at the front desk quickly helped me check in and I really like
Traduci
Risposta dalla struttura: It's really exciting to see the simple yet profound praise from the customer! And you still recognize our service so much! We strive to provide the most thoughtful and meticulous service to every customer, bringing them a valuable experience. Hampton by Hilton Hotel is a young and energetic hotel that showcases its unique charm to guests with a modern and youthful style and warm and considerate services. The encouragement from the guest is the greatest support and encouragement for the hotel. We will serve every family member with care and look forward to meeting you again!----Waiting for your Hamopton little friend
Septianus
Camera Confortevole Doppia
Soggiorno: nov 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 6 dic 2024
Very good room 1012
Traduci
Risposta dalla struttura: Dear guest, thank you so much for your compliment on Room 1012! We're thrilled that you had a great stay. Our team works hard to ensure every room is comfortable and inviting. Hope to welcome you back again soon!
HHK hk
Camera Deluxe Queen
Soggiorno: lug 2023
Lavoro
99 recensione
4.7/5
Fantastico
Pubblicata: 7 ago 2023
The location is poor as there is outer side of town . But room and others are clear.
Traduci
Risposta dalla struttura: Dear Hampton family, hello! Thank you very much for taking the time to make a sincere review of Hilton Hampton Hotel Shantou Chaoyang. It is a pity that we did not get your 5-star praise. Xiaopeng is very sad, however, it shows that we still have room for progress. The hotel is conveniently located 1 km away from the exit of Chaoyang West Expressway. The hotel provides free parking, free storage, car call and other services. On the left side of the lobby on the first floor of the hotel, there is an open buffet breakfast, complete hotel facilities, 2-5F Shui Shan Fang recreation, 6F gym and free self-service laundry, 13F multi-function banquet and conference hall. We will work harder to do a good job in every detail of service, create a warm and homely atmosphere for every customer, and look forward to meeting you again. Wish you a happy life!----Waiting for your Hamopton little friend
Tee Wee Lee
Camera Superior Queen
Soggiorno: lug 2023
Lavoro
13 recensione
4.0/5
Molto buono
Pubblicata: 8 ago 2023
Housekeeping need to improve. A lot of teething issues
Traduci
Risposta dalla struttura: Dear Hampton family , first of all, thank you for choosing to stay at Hampton by Hilton Shantou Chaoyang. During your stay, we failed to bring you a satisfactory feeling, but also please understand, you reflect the problem, we will take appropriate measures to rectify, we have always believed that life should be quiet enjoy comfortable, unrestrained, we have been adhering to the "Friendly, Authentic, Caring, Thoughtful" spirit of happy friend service every guest, We are committed to creating a intimate and comfortable accommodation for our guests. We believe that you will be satisfied with your next stay. We look forward to your coming again at --------Sorry full of Xiaopeng
Utente ospite
Camera Deluxe per famiglie
Soggiorno: feb 2025
Famiglia
1 recensione
4.6/5
Ottimo
Pubblicata: 10 mar 2025
客房設計充滿巧思:床頭無線充電、人體工學沙發、貼心USB插座,商旅需求精準拿捏;早餐誠意十足,中西美食搭配本地特色,員工熱情服務,親子房留言牆互動超暖心。隔音門+舒適床品保障深度睡眠,商旅與家庭客皆能感受“快樂因子”的品牌温度,中端酒店標桿之選!機器人可以送外賣上去的,有停車位、有充電。
Traduci
Risposta dalla struttura: 親愛的朋友,看到您如此細緻且熱忱的好評,我們滿心歡喜!客房設計融入前沿科技與貼心關懷,衹為契合您的多樣需求;早餐籌備時,我們精心搭配美食,員工也以熱情服務為宗旨,親子房留言牆更是希望能留下温馨回憶。隔音門與舒適床品是我們對您睡眠質量的承諾。機器人配送、停車位與充電樁,也是為了讓您的出行與生活更便捷。感謝您的認可,期待再次為您服務,延續美好體驗 。
Utente ospite
Camera Confortevole Doppia
Soggiorno: gen 2025
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 21 feb 2025
來汕頭這邊拜老爺的,最開始選擇這家酒店,是因為距離比較近,入住之後才發現有很多驚喜。 設施:酒店應該是裝修完沒有多長時間,各種設施都很新,沒有那種老舊酒店的感覺,而且停車場是免費的,還有充電樁可以用半夜12點之後充電僅需4毛7,每度電對於新能源車主來説是個不錯的選擇。 衞生:衞生很好,沒有發現頭髮絲以及其他污漬,整體的設施也比較新。 環境:完全OK對得起價格。 服務:前台服務人員態度非常好,本來訂的是普通的大床房升級到了高級大床房。
Traduci
Risposta dalla struttura: 親愛的朋友,感謝您的入住與好評!能在您拜老爺的行程中帶來諸多驚喜,我們很榮幸。新設施、好衞生能讓您滿意,前台人員為您升級房型也獲得認可,這都是我們努力的意義。免費停車場和實惠充電樁是為像您這樣的新能源車主準備的貼心福利。期待您下次來汕頭,我們隨時準備好迎接您,再給您超棒的入住體驗!
Utente ospite
Camera Superior Queen
Soggiorno: gen 2025
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 9 feb 2025
酒店環境和客房環境令人很滿意,乾淨衞生,整潔劃一。前台工作人員着裝整齊,禮貌待客,對酒店設施和當地旅遊講解得耐心細緻,小嬋待客更是貼心熱情。給所有工作人員點贊👍早餐品種多樣,搭配合理,營養美味。下次繼續入住希爾頓歡朋酒店。
Traduci
Risposta dalla struttura: 親愛的朋友,看到您的認可,我們滿心歡喜,太感謝您的誇讚啦!從整潔的環境,到前台工作人員的貼心服務,再到豐富美味的早餐,能讓您的入住體驗拉滿,是我們最大的成就。小嬋能得到您的特別表揚,更是開心得不得了!期待您下次入住,我們一定用更好的服務,讓您的每一次光臨都超滿意!
Utente ospite
Camera Superior (2 letti)
Soggiorno: gen 2025
Famiglia
15 recensione
4.7/5
Fantastico
Pubblicata: 5 feb 2025
趕在初五來汕頭看英歌舞巡遊,酒店特意訂在潮陽,交通挺便利的,服務也是一如既往地好。酒店設施不錯,尤其是充電樁佈置得挺多,贊一個。缺點:酒店中央空調沒開制熱,房間調沒用,後面沒辦法讓前台送了一個取暖器過來。這個問題不是第一次在歡朋酒店遇到了,冬季慎選。
Traduci
Risposta dalla struttura: 親愛的朋友,您好。感謝選擇希爾頓歡朋酒店入住,很遺憾此次入住給您留下了不太愉快的體驗,歡小朋一直秉承着“友善、可靠、關懷、周全”的服務理念,努力服務好每一位到店的客人。歡小朋也想讓客人知道,衹需您輕輕一個電話,歡小朋就會立刻飛奔到您的身邊為您服務。除此之外歡朋的閃光點還是很多的哦,熱情周到的服務、豐富的早餐、自助的洗衣房等都是我們的亮點哦。也衷心期待能迎來您的再次蒞臨,一定會給您更好更滿意的入住體驗,感受到我們始終如一的努力進步。———求上進的歡小朋
Utente ospite
Camera Superior Queen
Soggiorno: dic 2024
Famiglia
3 recensione
0.5/5
Pubblicata: 31 gen 2025
大家評評理這個差評該不該給! 關於價格:驚人的價格離譜的房間,平時四百多的房間年初二賣到將近兩千(晚上九點入住的價格,中午看的時候還要三千) 潮汕人看到都要笑掉牙!重點是 賣的這麼貴!服務設施根本不見哪裡好點!哪怕四百都不值得! 關於房型:1788元的房間窗簾打開就是一面牆根本看不到外面的景,甚至光都遮掉一大半! 關於衞生:真的有點噁心了 價格賣這麼貴 衞生都不能搞認真點嗎?浴室地上還有前面住客用完的卸粧巾! 馬桶也看着臟兮兮的!(圖片都放上了) 關於環境:邊上連個便利店都沒有的,就是個郊區! 總結:不推薦這個酒店!地段差 價格差 環境差!!
Traduci
Risposta dalla struttura: 尊敬的客人,非常抱歉給您帶來了不愉快的入住體驗,我們對此深感愧疚。關於您提到的幾點問題,我們想做出如下解釋:1. 價格方面:春節期間屬於旅遊旺季,酒店價格會根據市場需求有所波動,所有價格均在預訂平台透明公示,您下單時看到的價格即為實際收取價格,希望您能理解。2. 房型訊息:房間牆體遮擋的情況,我們在平台房型詳情中已明確標註,可能是在您預訂時未仔細查看,給您造成了誤解,實在不好意思。3. 衞生問題:這是我們工作的嚴重失誤,浴室殘留卸粧巾、馬桶清潔不到位,我們已對相關工作人員進行嚴肅批評教育,並加強衞生檢查流程,確保此類情況不再發生。4. 周邊環境:酒店地處相對安靜的區域,周邊配套設施可能不夠完善,我們會考慮為客人提供更多便利服務,如代買生活用品等。我們深知服務還有很多不足,會努力改進提升,希望未來能有機會彌補此次遺憾,為您提供更優質的入住體驗。