OYO Mayfair Hotel - Isle Of Wight

⭐☆☆☆☆ (1 Star) I would not recommend this hotel and certainly would not return. The negatives: Strict no-refund policy – I booked by mistake and couldn’t cancel even though it was 4 months before my travel date. Dirty carpets and overall poor cleanliness throughout the hotel. Towels were only changed once during a 7-night stay, and that was on the last night. Parking is very limited and inconvenient. No blackout curtains – I was woken up by daylight at 6am every morning. The bath was so small it wouldn’t even be suitable for a toddler. The advertised buffet restaurant was closed, yet still listed on the website. Bars and restaurants on-site were always empty, likely because the menu was overpriced and very limited. Outdated décor and furniture – the whole place feels like it badly needs an update. Overall: The hotel feels run-down, not maintained, and definitely not worth the money. A very disappointing experience. The only positive: Excellent WiFi. Final verdict: Do not waste your money.

We didn't stay at the hotel, but had a delicious meal at the restaurant with a wonderful view of the Bay. The home cooked style of food was fantastic. My kids loved the butter chicken and the chicken biriyani was perfect with a lovely garlic naan and raita. The staff were all very polite and it was a very relaxing genial atmosphere. Hands down the best Indian meal we've had in Shanklin - and we've tried them all. We will definitely be back to try to new larger menu.

Wow, lovely family run hotel! Stayed in room 14, nothing was too much trouble, room was clean and modern. Home cooked Indian food was amazing ( you need to pre book this) had full English breakfast which was also very good. Lovely view from the verandah. Family there really friendly and lovely. Will come back again. Well done guys, keep up the good work!

The hotel is in a good location with ample parking and comfortable bedrooms. However there is a lingering and pungent smell of Indian food in the building despite electric air fresheners being employed. We had several problems with our evening meal and did not get a response to our complaint. The shower control was very stiff and difficult to turn off.

Couldn't fault cleanliness and location. Reception and hotel bar are lovely, stylish and welcoming. Double room which due to its shape would of lent itself better to either a single room with singled bed or a single room of someone who likes a bigger bed due to only one bedside table fitting alongside the bed. I understand we didn't select a sea view room so we knew not to expect one but what we were charged for the location of the room I would of expected a better quality bed that wasn't using a fleece blanket as a mattress topper and didn't have a bedside table for each side of the bed, drawer missing from the dresser in the room and the flimsiest chair ever as an extra seat in the room. As we arrived late we had picked up takeaway and the owners were accommodating enough to loan us plates. Breakfast was nice and they were very accommodating in plating up a fresh breakfast for my partner and I when there wasn't a lot left on the buffet however this wasn't made clear what was happening so was stuff on our plates that we don't like. Though we absolutely appreciated the service it felt a little awkward. Also despite either being dished up fresh or thee buffet being replenished, nothing was hot...

Lovely hotel, rooms basic but clean. Buffet breakfast very nice. Short walk down to beach, can get the lift back up if you like staff very nice and helpful. Had a curry bowl which was really lovely asked if they could make it quite spicy and they did. Second night they prepared an indian buffet for £18 per person, again very nice. Tried a flaked rice dish at breakfast which was amazing. would definitely stay here again.