Angelina
2 gennaio 2024
We were only in this hotel for one night, but we had a comfortable stay. The hotel workers were incredibly kind and offered to upgrade our room free of charge since they had availability! Our rooms had heated floors and this provided much comfort during the cold winter. The rooms were clean and everything looked new. We were staying at a different hotel in Shangri-La, and had three large luggages, so we contacted the hotel and asked for help with moving our luggage to this hotel. A hotel worker met us at our previous hotel and helped bring us to this hotel. Upon arrival, we were greeted with tea and snacks. There are some steep stairs in the hotel, but the workers helped bring our luggage to our rooms. The workers were very helpful when we had questions.
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