Shanghai Airlines Travel Hotel

La reception non mi ha aiutato a risolvere il mio problema. Ero straniero e non parlavo bene il cinese. Ho pagato tramite Alipay per la prenotazione su ctrip e loro (la reception dell'hotel) mi hanno chiesto di pagare di nuovo alla reception. Non mi hanno aiutato a chiamare Ctrip per risolvere questo problema. Quando entrai nella stanza, la stanza era sporca; il bagno era privo di servizi di base come pettine, spazzola, ecc. Il bagno non era adatto per fare il bagno.

L'hotel è decente per il prezzo. È vicino all'aeroporto quindi aspettatevi un po' di rumore proveniente dagli aerei che decollano e atterrano. Le strutture non sono nuove. Il personale della reception non parlava inglese, ma utilizzava un software di traduzione che avevano a portata di mano, il che è carino. Nel complesso, un soggiorno piacevole.

Just ok for a transit. The location is near the airport but seems to be unknown by the taxi driver. I'm not sure about free pick up as my flight arrives around 3.45 am so I took an airport cab. The front desk was not helpful and did not speak English. The room was clean but old, strong carpet dusty smell. A free airport transfer is a good one. Check the shuttle bus schedule and wait 10 minutes before the scheduled time at the lobby.

Terrible location, difficult to find the location of the bus as the instructions were incorrect, the beds were rock solid, hotel dirty, service terrible, had to use google translate but their wifi did not work in the room as you had to log in a mobile number and this was blocked to overseas numbers, the best part of this stay was getting the bus back to the airport.

For the few hours I had between transfers, this hotel was enough to suffice. Expectations should match the price. Outside the hotel there seemed to be quite a bit of road traffic noise (even at 2am when I arrived), but if you can handle that as white noise, it’s fine. Front desk staff were able to speak English and were helpful for planning to avoid rush hour traffic on my forward journey.

Very bad service. The room is old. Keep in mind this is an airport hotel. Provide pick up but we have to call the reception who cannot speak english and won’t even try to help. I call and they just keep saying taxi and hang up. I message the number using mandarin (google translate) and they still didn’t reply. I have been to other countries that cannot speak English but they are willing to help, provide better service. at least use translation or mention in the description you won’t provide service to anyone who doesn’t speak mandarin! When i want to use shuttle from airport to hotel they told me the car already left. I book a taxi and before my taxi arrive there is an airport shuttle bus picking up 2 people! I AM DISAPPOINTED!